Lexmark C935 Series, Service Manual

Page: 129 / 630

Diagnostic information
2-37
5057-XXX
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241.00 Sensor (tray 1 feed-out) late jam
9
Check the duplex media inverter clutch for proper
operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Select
MOTOR TESTS.
3. Select Printer Motor Test.
4. Select Registrat clutch.
Does the above component make an audible clicking
sound when activated?
Go to step 11. Go to step 10.
10 Check the duplex media inverter clutch for proper
connection.
Is the registration clutch properly connected?
Replace the duplex
media inverter
assembly.
Go to “Duplex
media inverter
assembly removal”
on page 4-9
.
Replace the
connection.
11 Perform a 2 sided print test.
Does the error remain?
Replace the duplex
controller card
assembly.
Go to “Duplex
controller card
assembly removal”
on page 4-14
.
Go to step 12.
Problem solved.
12 Perform a 2 sided print test.
Does the error remain?
Replace the lower
printer engine card
assembly.
Go to “Lower
printer engine card
assembly removal”
on page 4-93
.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media
with new. Go to step 2.
2 Check the media size setup.
Does the media size, in use, match the size set for tray 1?
Go to step 3. Replace the
media, or change
the media size
setup.
Step Check Yes No