Diagnostic aids
3-47
5055-xxx
4. Lift the cover.
Warning: Do not use pointed objects to remove the paper.
They may damage the transfer belt.
Note: The paper may be covered with unfused toner, which can
stain garments.
5. Remove any paper on the transfer belt.
If the paper source was the multipurpose feeder, check the area
between the multipurpose feeder and the transfer belt.
6. Check the fuser area and top cover for additional jams.
If there is no jammed paper in the fuser area or top cover, go to
step 12. If jammed paper is present, continue with step 7.
7. Lift the fuser pressure release lever.
8. Slowly pull the paper out toward the inside of the printer.
9. Rotate the fuser pressure release lever down.
Note: The top cover will not close until the lever is in the down
position.
10. Check the top cover for additional jams.
If none, go to step 12.
11. Remove the jam.
12. Place both hands on the top cover.
13. Press down firmly until the top cover clicks into place.
14. Rotate the top cover locking lever to the right.
If you cannot rotate the locking lever, the cover is not fully
closed.
15. Open the jam access door on the left side of the printer.
16. Remove any paper inside the printer.
17. Close the jam access door.
To prevent additional paper jams, make sure both sides of the
door are closed.
18.Close the front door.
19.Press Go.
If the paper jam message continues, check and clear all paper
from the paper path.
Summary of Contents for C91 Series
Page 15: ...Safety information xv 5055 xxx...
Page 50: ...1 34 Service Manual 5055 xxx...
Page 150: ...2 100 Service Manual 5055 xxx...
Page 212: ...3 62 Service Manual 5055 xxx...
Page 216: ...3 66 Service Manual 5055 xxx Path select gate...
Page 246: ...3 96 Service Manual 5055 xxx...
Page 304: ...4 58 Service Manual 5055 xxx 5 Loosen the thumbscrews as shown...
Page 308: ...4 62 Service Manual 5055 xxx 9 Loosen the thumbscrews as shown...
Page 356: ...5 2 Service Manual 5055 xxx Major parts diagram...
Page 358: ...5 4 Service Manual 5055 xxx Sensor and switch locations...
Page 359: ...Locations 5 5 5055 xxx...
Page 360: ...5 6 Service Manual 5055 xxx Component locations...
Page 368: ...5 14 Service Manual 5055 xxx Power source unit 1 board Power source unit 2 board CN106A CN01...
Page 371: ...Locations 5 17 5055 xxx Size sensor board...
Page 373: ...Locations 5 19 5055 xxx Electrical parts layout...
Page 374: ...5 20 Service Manual 5055 xxx Driving parts layout...
Page 375: ...Locations 5 21 5055 xxx Finisher locations...
Page 380: ...5 26 Service Manual 5055 xxx Finisher electrical parts...
Page 382: ...5 28 Service Manual 5055 xxx...
Page 386: ...7 2 Service Manual 5055 xxx Assembly 1 Covers 1 1 3 11 7 13 18 5 16 9 15 2 10 6 17 4 12 8 14 1...
Page 388: ...7 4 Service Manual 5055 xxx Assembly 2 Covers 2 1...
Page 390: ...7 6 Service Manual 5055 xxx Assembly 3 Covers 3 2 4 3 1 2 3...
Page 392: ...7 8 Service Manual 5055 xxx Assembly 4 Covers 4 1...
Page 394: ...7 10 Service Manual 5055 xxx Assembly 5 Covers 5 1...
Page 396: ...7 12 Service Manual 5055 xxx Assembly 6 Upper unit...
Page 398: ...7 14 Service Manual 5055 xxx Assembly 6 continued Upper unit...
Page 402: ...7 18 Service Manual 5055 xxx Assembly 8 Base 2 3 7 5 2 6 4 8 1 2 2 2...
Page 404: ...7 20 Service Manual 5055 xxx Assembly 9 Base 3 1 3 11 7 14 5 15 2 10 6 4 13 8 16 9 10 12 11...
Page 406: ...7 22 Service Manual 5055 xxx Assembly 10 Electrical...
Page 408: ...7 24 Service Manual 5055 xxx Assembly 10 continued Electrical...
Page 410: ...7 26 Service Manual 5055 xxx Assembly 11 Rip board 3 7 5 2 6 4 8 1...
Page 412: ...7 28 Service Manual 5055 xxx Assembly 12 Fuser unit 1...
Page 414: ...7 30 Service Manual 5055 xxx Assembly 13 Cassette 1 2 3...
Page 422: ...7 38 Service Manual 5055 xxx Assembly 16 Duplex unit 1...
Page 426: ...7 42 Service Manual 5055 xxx Assembly 18 High capacity feeder 1 3 11 7 5 9 2 10 6 4 12 8 1...
Page 428: ...7 44 Service Manual 5055 xxx Assembly 19 High capacity feeder 2 11 3 11 7 5 9 2 10 6 4 12 8 1...
Page 430: ...7 46 Service Manual 5055 xxx Assembly 20 High capacity feeder 3 3 7 5 9 2 6 4 8 1 3...
Page 434: ...7 50 Service Manual 5055 xxx Assembly 22 High capacity feeder 5 3 7 5 2 6 4 8 1 2 2 2 1 4 6...
Page 436: ...7 52 Service Manual 5055 xxx Assembly 23 High capacity feeder 6 3 7 5 2 6 4 8 1 7 3 2...
Page 438: ...7 54 Service Manual 5055 xxx Assembly 24 Finisher covers 3 11 7 13 5 9 15 2 10 6 4 12 8 14 1 2...
Page 446: ...7 62 Service Manual 5055 xxx Assembly 27 Finisher feed 2 2 3 7 5 6 4 8 1 7...
Page 452: ...7 68 Service Manual 5055 xxx Assembly 30 Finisher docking 1 3 2 4 1 1...
Page 454: ...7 70 Service Manual 5055 xxx Assembly 31 Finisher docking 2 3 7 5 2 6 4 1 1 1 1 3 3 3 8 8...
Page 466: ...7 82 Service Manual 5055 xxx Plain Washer Tapping Screw Screw...
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