Lexmark C91 Series, Service Manual

Page: 201 / 493

Diagnostic aids
3-51
5055-xxx
241–244 Paper Jam
Note: Although tray 1 is shown, you can use the same procedure to
clear any of the 241–244 or Check Tray 1–4 messages.
Paper jam messages 241–244 and Check Tray 1–4 indicate a jam
in one of the paper trays. To remove the jam:
1. If you have a high capacity feeder, pull it away from the printer.
2. Open the jam access door for the paper tray indicated on the
display.
3. Remove the jam.
4. Close the jam access door.
5. Pull out the paper tray indicated on the display.
6. Remove any damaged paper.
7. Push down on the remaining paper in the tray until the bottom
plate clicks.
8. Close the paper tray.
9. Press Go.
If the paper jam message continues, clear any paper from the
paper path.
249 Paper Jam
Note: If you have an optional printer cabinet, the high capacity
feeder will be identified as tray 3.
A 249 Paper Jam Check Tray 5 message indicates a jam in the
high capacity feeder. To remove the jam:
1. Open the high capacity feeder top cover.
2. Remove the jam.
3. Close the cover.
4. Press Go.