124
Optra plus, 4039, 4029, 4019, WinWriter 600 printers
4039 12C printers (with serial numbers prior to BC143)
If the print quality begins to degrade when printing sheets of vinyl labels, we suggest you follow the three cleaning steps
below:
1
Print 5 sheets of paper.
2
Wait approximately 5 seconds.
3
Print 5 more sheets of paper.
To maintain printer feeding reliability, repeat this cleaning process every time you replace the print cartridge, more often
with some media. Failure to follow maintenance procedures could cause jamming, poor print quality, feeding problems, and
fuser problems.
WinWriter 600 (4035 5W), 4029, and 4019 printers
If the print quality begins to degrade when printing sheets of vinyl labels, we suggest you follow the three cleaning steps
below:
1
Print 5 sheets of paper.
2
Wait approximately 5 seconds.
To maintain printer feeding reliability, repeat this cleaning process every time you replace the print cartridge, more often
with some media. Failure to follow maintenance procedures could cause jamming, poor print quality, feeding problems, and
fuser problems.
Troubleshooting
If your printer has a Paper Type setting, see the following table for solutions to common card stock and label problems. See
your printer documentation for more information about the Paper Type setting and troubleshooting.
Recommended paper type settings
Problem
Solution
Print on heavy stock is
blurred or out of focus.
Make sure the Paper Type setting is appropriate for your print material.
Card stock in excess of 203 g/m
2
(54 lb bond) may not produce acceptable results.
Print 5 sheets of paper, wait approximately 5 seconds, then print 5 more sheets of paper to
remove any toner that may have accumulated.
Toner rubs off the page.
Make sure the Paper Type setting is appropriate for your print material.
If the material exceeds 300 g/m
2
,
use a lighter weight stock.
Print 5 sheets of paper, wait approximately 5 seconds, then print 5 more sheets of paper to
remove any toner that may have accumulated.
Printing shows voids.
Change the Paper Type to Normal.
Print 5 sheets of paper, wait approximately 5 seconds, then print 5 more sheets of paper to
remove any toner that may have accumulated.