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Software Version 3.05
A-1
APPENDIX A:
Maintenance and
Customer Service
Upgrading Software
The Encore console has the ability to have new versions of software loaded into
it from floppy disk, like upgrading software on a personal computer. The disk
must be an Encore Operating System disk in order for the procedure to function
correctly. Your console was shipped with an Operating System disk that has a
copy of the original software version that was loaded in it when it was tested at
the factory.
The entire upgrade procedure takes less than a half hour, but it is recommended
that you do the upgrade on a day that does not require use of the console.
?
H
INT
:
The upgrade procedure can take 15 minutes or more, and
involves turning off power to the console. Therefore, the upgrade should be
done when the console is not being used to control lights.
You may follow the same procedure to “downgrade” to an earlier version of
software, if you wish. Any show files that you have saved on disk from earlier
software versions will still work with later versions of software, although they
will not contain any information for the new features in the newer software.
Shows that are recorded on a later version of software may not be compatible
with earlier versions of software, however.
?
B
ASIC
R
ULE
:
Show files are “upward compatible” for new
software, but not “downward compatible” for old versions of software.
To initiate a software upgrade, go to the Setup display. Before you start an
upgrade, you should clear the memory of the console. You can do this by doing
a “Hard Clear” (described in Chapter 13,
Memory
).
Under the (MEMRY OPTNS) soft key, there is another soft key labeled (UP-
GRADE). When you press the (UP-GRADE) key, a message appears that
warns you that you are attempting to change your operating system. This is
part of a series of messages that come up to protect you from accidentally
starting an upgrade procedure. The [ENTER] key will advance you through
this series of messages, while the [CLEAR] key will abort the upgrade
procedure.
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