We take quality very seriously. This is why all of our products come with a one year warranty from
the original purchase date against defects in workmanship and materials. If you have warranty or
support issues please contact us using any of the following methods:
Phone:
1.866.946.7828
LEVANA Canada
LEVANA USA
Fax:
1.888.771.1701
4080 Montrose Road
60 Industrial Parkway #Z64
Web:
www.myLEVANA.com
Niagara Falls, ON
Cheektowaga NY 14227
Canada, L2H 1J9
USA 14305
Warranty Terms
1. LEVANA products are guaranteed for a period of one year from the date of purchase against
defects in workmanship and materials. This warranty is limited to the repair, replacement or
refund of the purchase price at LEVANA’s option.
2. This warranty becomes void if the product shows evidence of having been misused,
mishandled or tampered with contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the
terms of this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with
the product itself and no other warranty, expressed or implied is provided. LEVANA assumes
no responsibilities for any other claims not specifically mentioned in this warranty.
5. This warranty does not cover the shipping cost, insurance or any other incidental charges.
6. You MUST call LEVANA before sending any product back for repair. You will be sent a Return
Authorization form with return instructions. When returning the product for warranty service,
please pack it carefully in the original box with all supplied accessories, and enclose your
original receipt or copy, and a brief explanation of the problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
PRODUCT WARRANTY
INFORMATION
Please visit our web site at www.myLEVANA.com
for information about your product’s warranty
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