Lenovo ThinkPad X280 User Manual Download Page 131

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Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to

http://www.lenovo.com/

support/phone

or refer to the

Safety and Warranty Guide

that comes with your computer.

Note:

Phone numbers are subject to change without notice. The latest phone numbers are available at

http://www.lenovo.com/support/phone

. If the number for your country or region is not provided, contact your

Lenovo reseller or Lenovo marketing representative.

Purchasing additional services

During and after the warranty period, you can purchase additional services. Service availability and service
name might vary by country or region.

For more information about these services, go to

http://www.lenovo.com/essentials

Chapter 10

Getting support

113

Summary of Contents for ThinkPad X280

Page 1: ...X280 User Guide ...

Page 2: ...mprovement on the documentation of your computer including this User Guide To get all the latest documents go to http www lenovo com support First Edition January 2018 Copyright Lenovo 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract N...

Page 3: ... the multi touch screen 16 Using the special keys 18 Using the ThinkPad pointing device 20 ThinkPad pointing device overview 20 Using the TrackPoint pointing device 21 Using the trackpad 22 Using the trackpad touch gestures 23 Customizing the ThinkPad pointing device 23 Replacing the cap on the pointing stick 24 Power management 24 Using the ac power adapter 24 Using the battery 25 Managing the ba...

Page 4: ...Pro problem 94 Software problem 94 USB problem 94 Docking station problem 94 Chapter 8 Recovery information 95 Resetting your computer 95 Using advanced startup options 95 Recovering your operating system if Windows 10 fails to start 95 Creating and using a recovery USB drive 96 Chapter 9 Replacing devices 97 Customer Replaceable Units 97 Static electricity prevention 97 Disabling the built in bat...

Page 5: ...ing statements 123 General recycling information 123 Important WEEE information 123 Japan recycling statements 124 Recycling information for Brazil 124 Battery recycling information for the European Union 125 Battery recycling information for Taiwan 126 Battery recycling information for the United States and Canada 126 Recycling information for China 126 Appendix D Restriction of Hazardous Substan...

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Page 7: ...his information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the b...

Page 8: ...omputer Protect the cables from being damaged Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subject to treatment that could interfere with the operation of your com...

Page 9: ...vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and ...

Page 10: ...ustomer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it...

Page 11: ...tor terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical conta...

Page 12: ...replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equip...

Page 13: ...r expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature charged to approximately 30 to 50 of capacity We recommend that...

Page 14: ...thorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchl...

Page 15: ...ate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is ...

Page 16: ...r until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach...

Page 17: ...earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characte...

Page 18: ...de of glass This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove it Stop using your product until the glass is replaced by trained service personnel xvi X280 User Guide ...

Page 19: ...r controls connectors and indicators This section introduces hardware features of the computer Front view 1 Infrared camera available on some models 2 Conventional camera available on models with the infrared camera 3 Microphones 4 Conventional camera with camera shutter available on some models Copyright Lenovo 2018 1 ...

Page 20: ...o cover slide to the right or unveil slide to the left the camera lens For more information see Using the cameras on page 30 5 Power button Press the power button to turn on the computer or put the computer into sleep mode To turn off the computer open the Start menu and click Power and then click Shut down If your computer is unresponsive you can turn off the computer by pressing and holding the ...

Page 21: ... device or connect your computer to external displays The USB C connector also works as the power connector Use the shipped USB C power adapter and power cord to connect the computer to ac power through the USB C connector Lenovo provides various USB C accessories to help you expand your computer functionality For more information go to http www3 lenovo com us en accessories and upgrades c ACCESSO...

Page 22: ...tor Gen 1 to connect USB compatible devices such as a USB keyboard USB mouse USB storage device or USB printer Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 6 High Definition Multimedia Interface HDMI connector The HDMI connector is a digital audio and video interface It enables you to connect your comput...

Page 23: ...the following 1 Start the Lenovo Companion program See Accessing Lenovo programs on page 13 2 Click Hardware Settings Always On USB 3 Locate the Always On USB section and follow the instructions on the screen to make your preferred setting 4 Mini security lock slot To protect your computer from theft lock your computer to a desk table or other fixtures through a security cable lock designed to fit...

Page 24: ... the computer capabilities 3 Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter Then insert a straightened paper clip into the emergency reset hole to reset the computer 4 Speakers Your computer is equipped with a pair of stereo speakers Status indicators This topic provides information about locating and identi...

Page 25: ...s 2 Fn Lock indicator This indicator shows the status of Fn Lock function For more information see Using the special keys on page 18 3 Speaker mute indicator When this indicator is on the speakers are muted 4 Microphone mute indicator When this indicator is on the microphones are muted Chapter 1 Product overview 7 ...

Page 26: ... shows the status of fingerprint reader For more information see Using the fingerprint reader on page 56 9 ac power status indicator This indicator shows the ac power and battery power status of the computer White connected to ac power battery power 90 100 Amber connected to ac power battery power 0 90 Off not connected to ac power Important product information This section provides information to...

Page 27: ...reless module this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo Note Do not remove or replace a factory preinstalled wireless module by yourself For replacement you must contact Lenovo service first Lenovo is not responsible for any damage caused by unauthorized replacement For a user installable wireless WAN module the actual FCC ID an...

Page 28: ...s types of Genuine Microsoft labels In the People s Republic of China the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10 In other countries and regions the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is ...

Page 29: ...Switching IPS or Twisted Nematic TN technology Display size 317 5 mm 12 5 inches Display resolution 1366 x 768 pixels or 1920 x 1080 pixels Multi touch technology available on some models Keyboard Six row keyboard traditional or backlight Function keys ThinkPad pointing device including the TrackPoint pointing device and trackpad Connectors and slots Audio connector Ethernet extension connector Ge...

Page 30: ...Thickness Non touch models 17 8 mm 0 7 inches Touch models 17 4 mm 0 69 inches Maximum heat output depending on the model 45 W 154 Btu hr 65 W 222 Btu hr Power source ac power adapter Sine wave input at 50 Hz to 60 Hz Input rating of the ac power adapter 100 V to 240 V ac 50 Hz to 60 Hz Operating environment Maximum altitude without pressurization 3048 m 10 000 ft Temperature At altitudes up to 24...

Page 31: ...r an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely Accessing Lenovo programs To access Lenovo programs on your computer do the following 1 Open the Start menu and locate a program by the program na...

Page 32: ...bilities should be easy to access and understand With Lenovo Companion they are Use Lenovo Companion to do the following Optimize your computer performance monitor your computer health and manage updates Access your user guide check warranty status and view accessories customized for your computer Read how to articles explore Lenovo forums and stay up to date on technology news with articles and b...

Page 33: ...ww lenovo com support faq Can I get my user guide in another language To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How do I get help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system so that you can get the most of your ...

Page 34: ...I have been using the computer for some time already and is getting slower What should I do Follow the General tips for preventing problems on page 79 Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems with Lenovo Companion on page 79 Check for recovery solutions in Chapter 8 Recovery information on page 95 Print the following topics and keep them with...

Page 35: ...ts pages and photos Touch Drag an item to the location you want Mouse action Click hold and drag an item Function Move an object Touch Move two fingers closer together Mouse action Press the Ctrl key while scrolling the mouse wheel backward Function Zoom out Touch Move two fingers farther apart Mouse action Press the Ctrl key while scrolling the mouse wheel forward Function Zoom in Touch Swipe in ...

Page 36: ...s on using the multi touch screen The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction Do not use fingernails gloved fingers or inanimate objects for input on the screen Regularly calibrate the accuracy of the finger input to avoid a discrepancy Tips on clea...

Page 37: ...e the speakers If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer To turn on the sound press or Decrease the speaker volume Increase the speaker volume Mute or unmute the microphones Darken the computer display Brighten the computer display Manage external displays Enable or disable the built in wireless features Open the Settings window Ena...

Page 38: ...unction as the Home key Fn Right arrow key This key combination has the same function as the End key Using the ThinkPad pointing device This section provides information about using the ThinkPad pointing device ThinkPad pointing device overview The ThinkPad pointing device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling With the ThinkPad poin...

Page 39: ...thumb to press the left click button or right click button Point Use the pointing stick 1 to move the pointer on the screen To use the pointing stick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to t...

Page 40: ...the left click action Right click Press the right click zone 2 to display a shortcut menu You also can tap anywhere on the surface of the trackpad with two fingers to perform the right click action Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your two fin...

Page 41: ... menu Two finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Two finger zoom out Put two fingers on the trackpad and move them closer together to zoom out Two finger zoom in Put two fingers on the trackpad and move them farther apart to zoom in Swipe three fingers up Put three f...

Page 42: ...use ac power the battery charges automatically Your computer comes with a USB C type ac power adapter and a power cord ac power adapter Converts ac power for notebook computer use Power cord Connects the ac outlet and the ac power adapter Connecting the ac power adapter To connect the computer to ac power ensure that you follow the steps in order Attention Using an improper power cord might severe...

Page 43: ...for example How often you access the storage drive How bright you make the computer display How often you use the wireless feature Charging the battery When you find that the remaining battery power is low charge your battery If an ac outlet is convenient connect the computer to ac power The battery is fully charged in about four to eight hours If the 65 watt power adapter shipped with your comput...

Page 44: ...ompletely without saving files or exiting any programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the storage drive and then the computer turns off To put the computer to hibernation mode define what the power button does first and then press the power button to put the computer to hibernation mode If you put your computer to hiberna...

Page 45: ...elatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card to help you establish wireless connections and monitor the connection status To establish a wireless LAN connection do the following 1 Turn on the wireless feature See Using the special keys on page...

Page 46: ...e or brick walls that might dampen cellular signals Best reception is available near windows and other locations where cellular phone reception is the strongest Checking the wireless WAN connection status You can check the wireless WAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is Using the ...

Page 47: ...ity from your body During the data transfer do not put your computer or NFC enabled smartphone into sleep mode otherwise your data might get damaged Enabling the NFC feature By default the NFC feature is enabled If the NFC feature of your computer is disabled do the following to enable the NFC feature 1 Open the Start menu and then click Settings Network Internet Airplane mode 2 Turn off the Airpl...

Page 48: ...rs on your computer or the docking station Headset with a 3 5 mm 0 14 inch 4 pole plug Headphone and microphone functions Conventional headphone Headphone function Note The conventional microphone is not supported Using the smart audio feature The smart audio feature is supported on some computer models To help protect against hearing loss the feature limits the computer s maximum wide band true R...

Page 49: ...light emitting diode LED The infrared LED emits infrared light Normally the infrared light is invisible to the naked eyes 2 Infrared camera lens The infrared camera lens is used for creating the facial image of a user 4 Camera indicator When the camera indicator is on the infrared camera is in the recognition mode To set the infrared camera for face authentication do the following 1 Open the Start...

Page 50: ... and instructions on how to install or remove a smart card For more information about using the smart card see the documentation that comes with the smart card Supported smart card type The smart card reader if available on your computer only supports the smart card of the following specifications Length 85 60 mm 3 37 inches Width 53 98 mm 2 13 inches Thickness 0 76 mm 0 03 inches Attention Smart ...

Page 51: ...ay settings You can use an external display such as a projector or a monitor to give presentations or to expand your workspace Your computer supports the following video resolution if the external display also supports that resolution Up to 4096 x 2160 pixels 60 Hz with an external display connected to the USB C or USB C Thunderbolt 3 compatible connector Up to 4096 x 2160 pixels 24 Hz with an ext...

Page 52: ...e external display or both To choose how to display the video output press the display mode switching key and then select a display mode you prefer There are four display modes Disconnect Displays the video output only on your computer screen Note Depending on the situation you might see Disconnect PC screen only Computer only or Disconnect projector Duplicate Displays the same video output on bot...

Page 53: ... Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back When taking off remember to turn off your computer or put it to hibernation mode If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services befor...

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Page 55: ...Pad Pro Docking Station and ThinkPad Ultra Docking Station This section introduces how to use the ThinkPad Basic Docking Station ThinkPad Pro Docking Station and ThinkPad Ultra Docking Station Locating controls connectors and indicators This section introduces the locations of controls connectors and indicators on the docking stations Note When your computer is attached to the docking station alwa...

Page 56: ...tor This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is successfully connected to the docking station 4 Power button Press the power button to turn on or turn off the computer attached to the docking station 5 Guide post Use the guide post to help you position your computer properly when you attach the ...

Page 57: ...t fits this security lock slot 10 USB C connector Use the connector to transfer data charge your device or connect to external displays with an appropriate USB C cable connected 11 HDMI connector Connect a compatible digital audio device or video monitor such as a DVD player or an HDTV 13 USB 3 1 connector Gen 2 With greater data transfer rate and faster charging speed the USB 3 1 connector Gen 2 ...

Page 58: ...3 Remove the connector cap as shown 4 Ensure that you turn the system lock key to the unlocked position 40 X280 User Guide ...

Page 59: ... indicator is off your computer is not attached to the docking station successfully To solve the problem detach and reattach the computer 7 Turn the system lock key to the locked position Attention When the computer is attached to a docking station do not pick up the assembly by taking hold of the computer only Always hold the whole assembly Otherwise the docking station might drop down Detaching ...

Page 60: ...k key to the unlocked position 2 Slide the latch in the direction as shown 1 to release the computer and then grasp both sides of the computer to remove it 2 Guidelines on connecting multiple external displays You can connect multiple external displays to a supported ThinkPad docking station To ensure that the multiple displays work correctly observe the following guidelines and connect the extern...

Page 61: ...g Station Up to two external displays connected to the two DisplayPort connectors can work at the same time ThinkPad Ultra Docking Station Do not connect multiple external displays to the VGA and DisplayPort connectors at the same time Otherwise only the external display connected to the DisplayPort connector will work Chapter 3 Enhancing your computer 43 ...

Page 62: ...USB keyboard a USB mouse a USB storage device or a USB printer For optimal data transfer connect a USB 3 0 device to a USB 3 0 connector instead of a USB 2 0 connector 4 USB C connector Connect USB C compatible devices for data transfer only such as a USB C storage device 5 Power button with indicator The power button works differently in the following situations When you connect the dock only to ...

Page 63: ... LAN with an Ethernet cable 6 USB 3 0 connector Connect USB compatible devices such as a USB keyboard a USB mouse a USB storage device or a USB printer For optimal data transfer connect a USB 3 0 device to a USB 3 0 connector instead of a USB 2 0 connector 7 Always On USB connector USB 3 0 Connect USB compatible devices or charge some mobile digital devices and smartphones 8 DisplayPort connectors...

Page 64: ...ower connector of the dock 3 4 Press the power button to turn on the dock 4 5 Connect one end of the Lenovo USB C cable to the dock 5 6 Connect the other end of the Lenovo USB C cable to the computer 6 Before you use the dock with the computer download and install the latest dock driver at http www lenovo com support docks 46 X280 User Guide ...

Page 65: ...y Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt Left Shift Num Lock Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on t...

Page 66: ... you can start programs open menus click objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To use Speech Recognition do the following 1 Go to Control Panel and ensure that you view Control Panel by Category 2 Click Ease of Access Speech Recognition 3 Follow the instructions on the screen Scree...

Page 67: ...ovo provides electronic documentation in accessible formats such as properly tagged PDF files or HyperText Markup Language HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image wh...

Page 68: ...formance If your work area is not in an office setting ensure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options at http www lenovo com essentials Explore your options for docking solutions and external products that provide the a...

Page 69: ...ver Wipe it with a lint free cloth dampened in mild soap and water Avoid applying liquids directly to the cover Cleaning the keyboard Wipe the keys one by one with a lint free cloth dampened in mild soap and water If you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Avoid spraying cleaner directly onto the keyboard To remove any crumbs or dust from be...

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Page 71: ...rrect password to start using the computer When this icon is displayed type a power on password or a supervisor password Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unaut...

Page 72: ... your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the storage drive You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced Proof of purchase is required and a fee will be charged for parts and service Note...

Page 73: ... encrypt all user and system files including the swap and hibernation files BitLocker uses the TPM to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V2 0 TPM To check the BitLocker status go to Control Panel view Control Panel by Category and click System and Security BitLocker Drive Encryption For more information see the he...

Page 74: ...the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your passwords such as the Windows password power on password and hard disk password In this way you can log in to your computer simply and securely Enrolling your fingerprints To enable fingerprint authentication enroll your fingerprints first During the enrollment th...

Page 75: ...ngerprint to log in to the computer you might forget your passwords Write down your passwords and keep them in a safe place If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the storage drive You must...

Page 76: ...se operations however only change the file location of the data they do not delete the data itself The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on storage drives for unexpected purposes To prevent leakage of data it ...

Page 77: ...bout how to use the firewall program see the help system that comes with the program Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about your antivirus software see the help system of your antiviru...

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Page 79: ...ect the drive that contains the operating system installation program for example USB HDD Then press Esc 6 Select Restart and ensure that OS Optimized Defaults is enabled Then press F10 to save the settings and exit the ThinkPad Setup program 7 Follow the on screen instructions to install the device drivers and necessary programs See Installing device drivers on page 62 8 After installing the devi...

Page 80: ...our computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When Lenovo Companion connects to the Lenovo Support Web site the program automatically recognizes the following information and determines what updates are available for your comput...

Page 81: ...tart your computer with one of the provided options You can press F9 to restore to the default settings Changing the startup sequence In some cases you might have to change the startup sequence so that the computer starts from a desired device when powered on Read this topic to learn how to change the computer startup sequence Attention After you change the startup sequence ensure that you select ...

Page 82: ...must be installed on the computer of the network administrator For instructions on how to update the UEFI BIOS go to http www lenovo com support BIOS menu This topic introduces the following BIOS menus of your computer Main menu Config menu Date Time menu Security menu Startup menu Restart menu Note Depending on the model and operating system the menu items and the default value might change witho...

Page 83: ...ke on LAN from Dock feature does not work when the hard disk password is set Ethernet LAN Option ROM Values Disabled Enabled Description The Ethernet LAN Option ROM enables the startup from an integrated network device This menu is displayed only in Legacy Only boot mode or Both boot mode with Legacy first UEFI IPv4 Network Stack Values Disabled Enabled Description Enable or disable Internet Proto...

Page 84: ...d Enabled Description This option is supported only when Always On USB is enabled Select Enabled to charge devices through the Always On USB connector even when the computer is in hibernation mode or powered off and in battery operation Keyboard Mouse TrackPoint Values Disabled Enabled Description Enable or disable the built in TrackPoint pointing device Trackpad Values Disabled Enabled Descriptio...

Page 85: ...itized for the external display Total Graphics Memory Values 256 MB 512 MB Description Allocate the total memory which Intel internal graphics shares Note If you select 512 MB the maximum usable memory might be reduced on the 32 bit operating system Boot Time Extension Values Disabled 1 second 2 seconds 3 seconds 5 seconds 10 seconds Description During the boot process the computer might not detec...

Page 86: ...ry Values Yes No Description Temporary disable the built in battery for servicing the system After selecting this item the system will be automatically powered off then ready to be serviced Note The built in battery will be automatically enabled when the ac power adapter is reconnected Beep and Alarm Password Beep Values Disabled Enabled Description Enable or disable a beep when the computer is wa...

Page 87: ...onsumption is increased and wake from Modern Standby mode is disabled You can only set to Enabled on the Linux and the Windows 10 earlier than version 1709 operating systems Intel AMT Intel R AMT Control Values Disabled Enabled Permanently Disabled Description If you select Enabled Intel AMT Active Management Technology is configured and additional setup items are provided in MEBx Management Engin...

Page 88: ...hen the computer is turned on or resumed from hibernation mode by an unattended event such as a Wake on LAN attempt To prevent unauthorized access set the user authentication on the operating system Password at Restart Values Disabled Enabled Descriptions When this option is enabled a password prompt is displayed when you restart the computer To prevent unauthorized access set the user authenticat...

Page 89: ...sword or the supervisor password if you have selected High supervisor password must be entered Password Authentication Values Disabled Enabled Descriptions Enable this option to use password authentication when fingerprints are not available This item is displayed if Security Mode is set to High Reset Fingerprint Data Value Enter Descriptions Use this option to erase all fingerprint data stored in...

Page 90: ... as Enabled by default when the OS Optimized Defaults is set as Enabled Windows UEFI Firmware Update Values Enabled Disabled Descriptions Enable or disable the Windows UEFI Firmware Update feature Select Enabled to allow Windows UEFI Firmware Update If you select Disabled BIOS will skip Windows UEFI Firmware Update Memory Protection Execution Prevention Values Disabled Enabled Descriptions Some co...

Page 91: ...ile the computer is in sleep mode the computer will shut down when you wake it up and any unsaved data will be lost Anti Theft Computrace Module Activation Values Disabled Enabled Permanently Disabled Descriptions Enable the UEFI BIOS interface to activate the computrace module Computrace is an optional monitoring service from Absolute Software If you select Permanently Disabled you cannot enable ...

Page 92: ... for UEFI boot operating system Change Owner EPOCH Descriptions Change Owner EPOCH to a random value Use this option to clear SGX user data Device Guard Device Guard Values Disabled Enabled Descriptions This option is used to support Microsoft Device Guard When this option is enabled Intel Virtualization Technology Intel VT d Feature Secure Boot and OS Optimized Defaults are automatically enabled ...

Page 93: ...oot Menu window by continuously pressing F12 when the computer is powered on Boot Order Lock Values Disabled Enabled Descriptions Enable this option to lock the boot device priority order Restart menu Note The BIOS menu items might change without notice Depending on the model the default value might vary Exit Saving Changes Descriptions Save the changes and restart the computer Exit Discarding Cha...

Page 94: ...te The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature When the Wake on LAN feature is enabled many operations such as data transfer software updates and flash updates of the UEFI BIOS can be done remotely without remote attendance The updating ...

Page 95: ...he computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow the boot order list on the Boot menu To define a Network Boot sequence do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Startup Network Boot The boot device list is displayed 3 Select a boot device to make i...

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Page 97: ...u have experienced and how you resolved the minor issues If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way 1 Remove all external devices such as the printer and keyboard 2 Ensure that your battery is charged and your computer has the ac power connected 3 Access ThinkPad Setup and load the default set...

Page 98: ...er clip into the emergency reset hole in the bottom of the computer After the computer is turned off restart the computer by pressing the power button If the computer does not turn on continue with step 2 2 Remove all power sources from the computer Reattach the ac power adapter and restart the computer If the computer does not start up continue with step 3 3 While the computer is turned off remov...

Page 99: ...ion and try again To clear the error enter ThinkPad Setup Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter ThinkPad Setup Message 0270 Real Time Clock Error Solution System Real Time Clock is not functional Have ...

Page 100: ... when the operating system or programs store large amounts of data in the variable storage All data needed for POST such as BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variable storage Solution Press F1 after the error message is displayed to enter ThinkPad Setup A dialog asks the user for confirmation to clean up the storage If the user selects Yes all...

Page 101: ...PCIe devices the M 2 card PCIe card and so on service provider only 2 Replace the system board service provider only 0284 TCG compliant functionality related error might be the BIOS code validation failure Replace the system board service provider only 0285 TCG compliant functionality related error might be the TPM initialization failure Replace the system board service provider only 0286 Integrat...

Page 102: ...ctions on the screen to update the driver The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port also is configured for full duplex Setting a wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment ...

Page 103: ...m that uses the sound device for example Windows Media Player 2 Go to Control Panel and ensure that you view Control Panel by Category 3 Click Hardware and Sound Sound Playback 4 If you are using a Headset profile select Bluetooth Hands free Audio and click Set Default If you are using an AV profile select Stereo Audio and click Set Default 5 Click OK to close the Sound window ThinkPad pointing de...

Page 104: ...ntrol Panel from Category to Large icons or Small icons 2 Click Keyboard In the Keyboard Properties window click the Fn and function keys tab Note If the Fn and function keys tab is not displayed connect your computer to the Internet Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site For more information see Installing device drivers on page 62 3 In the...

Page 105: ...s blank while the computer is on Solution Your screen saver or power management might have been enabled Do one of the following Touch the TrackPoint pointing device or the trackpad or press a key to exit the screen saver Press the power button to resume the computer from sleep or hibernation mode Problem The screen is blank Solution Do the following 1 Press the display mode switching key to bring ...

Page 106: ...in film transistors TFTs Only a very small number of missing discolored or bright dots on the screen might exist all the time External monitor problems Problem The external monitor is blank Solution To bring up the image press the display mode switching key and select the monitor you want If the problem persists do the following 1 Connect the external monitor to another computer to ensure that it ...

Page 107: ...eo clip is playing stop the playback close the program and then change the display output location Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600 x 1200 pixels the image is shifted to the left or right on the screen To correct this first ensure that your external monitor ...

Page 108: ...set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute Speaker HP Problem When I connect headphones to my computer while playing sound a speaker does not produce sound Solution When the headphones are attached the streaming is autom...

Page 109: ...adapter and then turn on the computer 4 If the power adapter icon still is not displayed in the Windows notification area have the ac power adapter and your computer serviced Battery problems Problem The battery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery might be over discharged Do the following 1 Turn off the computer 2 Ensure that th...

Page 110: ...ttery 2 If the battery is charged but the computer does not run have the computer serviced Problem The system does not respond and I cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for four seconds or more Power button problem Problem The system does not respond and I cannot turn off the computer Solution Turn off the computer by pressing and ho...

Page 111: ...indicator If the system status indicator blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator is off your computer has no power or is in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not resume from sleep mode your system might s...

Page 112: ...ot run properly contact your place of purchase or a service representative for help USB problem Problem A device connected to the USB connector does not work Solution Ensure that the USB port is enabled in the ThinkPad Setup Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct T...

Page 113: ...ting system Start the computer from an external device Restore the Windows operating system from a system image To use advanced startup options do the following Note The items in the graphical user interface GUI might change without notice 1 Open the Start menu and then click Settings Update security Recovery 2 In the Advanced startup section click Restart now Troubleshoot Advanced options 3 Selec...

Page 114: ... the following process 1 Connect a proper USB drive at least 16 GB of storage to the computer 2 Type recovery in the search box on the taskbar Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 In the Recovery Drive window follow the instructions on the screen to create a recovery USB drive Using the recovery USB...

Page 115: ...2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation at http www lenovo com warranty llw_02 for full details For the CRU information of your computer refer to the following list Self service CRUs ac power adapter and power cord Base cover assembly M 2 s...

Page 116: ...that you disable Fast Startup first and then disable the built in battery To disable Fast Startup do the following 1 Go to Control Panel and then change the view of Control Panel from Category to Large icons or Small icons 2 Click Power Options and then click Choose what the power buttons do on the left pane 3 Click Change settings that are currently unavailable at the top 4 If prompted by User Ac...

Page 117: ...nt the following instructions This section provides the basic instructions on installing and removing the microSD card For more information about data transfer refer to the documentation of the microSD card The nano SIM card and microSD card slot is on the rear of the computer If a nano SIM card is installed turn off the computer first Attention Before handling the microSD card touch a metal table...

Page 118: ...and print the following instructions Notes Depending on the model your computer might look slightly different from the illustrations in this topic There might be a risk of short circuits if you remove the base cover assembly when your computer is connected to ac power Besides the computer will not start after you reinstall the base cover assembly To start the computer disconnect the ac power adapt...

Page 119: ...ver assembly as shown 2 and then tighten the screws in ascending alphabetical order a to e as illustrated 3 6 Turn the computer over Connect the ac power adapter and all cables to the computer Replacing the M 2 solid state drive Before you start read Important safety information on page v and print the following instructions Chapter 9 Replacing devices 101 ...

Page 120: ...M 2 solid state drive Otherwise the M 2 solid state drive might get damaged Do not make the M 2 solid state drive subject to physical shocks or vibration Put the M 2 solid state drive on a soft material such as cloth to absorb physical shocks To replace the M 2 solid state drive do the following 1 Disable the built in battery See Disabling the built in battery on page 98 2 Ensure that the computer...

Page 121: ...use only a Lenovo authorized wireless module specifically tested for this computer model Otherwise the computer will generate an error code beep sequence when you turn on the computer Before you start read Important safety information on page v and print the following instructions Attention Do not touch the contact edge of the wireless WAN card Otherwise the wireless WAN card might get damaged To ...

Page 122: ...with your fingers and gently disconnect each cable from the wireless WAN card 1 Then remove the screw that secures the wireless WAN card 2 The card is released from the secured position and pivots upward b Carefully remove the wireless WAN card out of the slot 3 104 X280 User Guide ...

Page 123: ... the orange cable to the main connector on the card and the blue cable to the auxiliary connector on the card 7 Reinstall the base cover assembly 8 Turn the computer over Connect the ac power adapter and all cables to the computer Replacing the keyboard Before you start read Important safety information on page v and print the following instructions Removing the keyboard 1 Disable the built in bat...

Page 124: ...s a and b into the slot between the TrackPoint buttons and the trackpad 1 Slightly pivot the tool downward 2 to release the left and right TrackPoint buttons Then remove the two TrackPoint buttons 3 4 Loosen the screws that secure the keyboard 106 X280 User Guide ...

Page 125: ...ool in the direction as shown to release the keyboard 1 Push the keyboard in the direction as shown by arrow 2 to release the latches from the keyboard bezel 7 Pivot the keyboard slightly upward as shown by arrow 1 Then turn the keyboard over as shown by arrow 2 Chapter 9 Replacing devices 107 ...

Page 126: ...8 Put the keyboard on the palm rest as shown and detach the connectors Then remove the keyboard Installing the keyboard 1 Attach the connectors as shown 108 X280 User Guide ...

Page 127: ...he top edge of the keyboard the edge that is close to the computer display is under the frame of the keyboard bezel 3 Slide the keyboard in the direction as shown by the arrows Ensure that the latches are secured under the keyboard frame Chapter 9 Replacing devices 109 ...

Page 128: ...ews to secure the keyboard 5 Take the new TrackPoint buttons out of the new keyboard package Install the new TrackPoint buttons as shown 6 Connect the ac power adapter and all cables to the computer 110 X280 User Guide ...

Page 129: ...lowing questions before you call for help Then you are able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem Can the problem be reproduced If so how Recording system information The seria...

Page 130: ...blem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The foll...

Page 131: ... phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services Service availability and service name might vary by country or region For more information about these servi...

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Page 133: ...m the Web site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Accessing the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch ba...

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Page 135: ...th the Bluetooth Specification version 4 2 or 5 0 as defined by the Bluetooth Special Interest Group SIG However the Windows operating system might limit the support only on the Bluetooth Specification version 4 1 Usage environment and your health This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency RF safety standards and recommendation...

Page 136: ...unications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use Brazil wireless radio compliance information Este equipamento opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial mesmo de estações do mesmo tipo e não pode causar interferência a sistemas operando em caráter primário Thi...

Page 137: ...ructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re...

Page 138: ...ccept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance The limits for Class B equipment ...

Page 139: ...m Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Meitnerstr 9 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B Japan VCCI Class B compliance statement Japan compliance statement for products wh...

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Page 141: ... This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle...

Page 142: ...ed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one ...

Page 143: ...o include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any...

Page 144: ...provided in the user guide for your product For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China 126 X280 User Guide ...

Page 145: ...uipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com rohs communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE Ukraine RoHS India RoHS RoHS compliant as per E Waste Manag...

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Page 147: ...Taiwan RoHS Appendix D Restriction of Hazardous Substances RoHS Directive 129 ...

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Page 149: ... Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Default when plugged into ac power Turn off the display After 10 minutes Put the computer to sleep After 30 minutes To awa...

Page 150: ...4 Click the Power Management tab 5 Clear the Allow this device to wake the computer check box 6 Click OK 132 X280 User Guide ...

Page 151: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 152: ...rce license including any Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice To obtain the most up to date documentation for your computer go to http www lenovo com support 134 X280 User Guide ...

Page 153: ...re trademarks of the Microsoft group of companies Ubuntu is a registered trademark of Canonical Ltd The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Wi Fi Wi Fi Alliance and Miracast are registered trademarks of Wi Fi Alliance DisplayPort is a trademark of the Video Electronics Standa...

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