2. Turn on the external monitor and the computer.
3. Right-click on the desktop, and do one of the following:
– For Windows 7 and Windows 8.1: Click
Screen resolution
.
– For Windows 10: Click
Display settings
, show the displayed window in full screen, and then
click
Advanced display settings
.
Note:
If your computer cannot detect the external monitor, click the
Detect
button.
4. Click the icon for the desired monitor (the
Monitor-2
icon is for the external monitor).
5. Do one of the following:
– For Windows 7 and Windows 8.1: Click
Advanced settings
.
– For Windows 10: Click
Display adapter properties
.
6. Click the
Monitor
tab. Check the monitor information window to make sure that the monitor type
is correct. If it is, click
OK
to close the window; otherwise do the following.
7. If more than one monitor type is displayed, select
Generic PnP Monitor
or
Generic Non-PnP
Monitor
.
8. Click
Properties
. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
9. Click the
Driver
tab.
10. Click
Update Driver
.
11. Click
Browse my computer for driver software
, and then click
Let me pick from a list of
device drivers on my computer
.
12. Clear the
Show compatible hardware
check box.
13. Select your monitor manufacturer and model.
14. After updating the driver, click
Close
.
15. Set
Resolution
.
Note:
To change the color settings, select the
Monitor
tab, then set
Colors
.
16. Click
OK
.
•
Problem
: The screen is unreadable or distorted.
Solution
: Ensure that:
– The monitor information is correct and the appropriate monitor type is selected. Refer to the solution
to the above problem.
– Make sure that an appropriate refresh rate is selected by doing the following:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an
electrical outlet.
2. Turn on the external monitor and the computer.
3. Right-click on the desktop, and do one of the following:
– For Windows 7 and Windows 8.1: Click
Screen resolution
.
– For Windows 10: Click
Display settings
, show the displayed window in full screen, and then
click
Advanced display settings
.
Note:
If your computer cannot detect the external monitor, click the
Detect
button.
4. Click the icon for the desired monitor (the
Monitor-2
icon is for the external monitor).
5. Do one of the following:
Troubleshooting computer problems
101
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