– For Windows 7 and Windows 8.1: Click
Advanced settings
.
– For Windows 10: Click
Display adapter properties
.
6. Click the
Monitor
tab.
7. Select the correct screen refresh rate.
•
Problem
: Wrong characters are displayed on the screen.
Solution
: Did you follow the correct procedure when installing the operating system or program? If you
did, have the external monitor serviced.
•
Problem
: The Extend desktop function does not work.
Solution
: Enable the Extend desktop function by doing the following:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical
outlet.
2. Turn on the external monitor and the computer.
3. Right-click on the desktop, and do one of the following:
– For Windows 7 and Windows 8.1: Click
Screen resolution
.
– For Windows 10: Click
Display settings
, show the displayed window in full screen, and then
click
Advanced display settings
.
Note:
If your computer cannot detect the external monitor, click the
Detect
button.
4. Click the
Monitor-2
icon.
5. Select
Extend these displays
for multiple displays.
6. Click the
Monitor-1
icon (for the primary display, the computer display).
7. Set the resolution for the primary display.
8. Click the
Monitor-2
icon (for the external monitor).
9. Set the screen resolution for the secondary display.
10. Set the relative position of each monitor by dragging its icon. You can set the monitors in any relative
position, but the icons must touch each other.
11. Click
OK
to apply the changes.
Notes:
To change the color settings, right-click on the desktop and do the following:
– For Windows 7 and Windows 8.1: Click
Screen resolution
. Click
Advanced settings
, select
the
Monitor
tab, then set
Colors
.
– For Windows 10: do the following:
a. Click
Display settings
b. Show the displayed window in full screen, and then click
Advanced display settings
.
c. Click
Color calibration
. Then follow the instructions on the screen to change the color settings.
•
Problem
: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh
rate on the secondary display.
Solution
: Change the resolution and the color depth to lower settings for the primary display. Refer
to the solution to the above problem.
•
Problem
: Display switching does not work.
102
User Guide
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