Lenovo 1706KEU - ThinkPad X60 1706, Troubleshooting Manual

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Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor
®
for Windows. To run PC-Doctor for Windows, do as follows:
1.
Click Start .
2. Move the pointer to All Programs ( Programs in Windows 2000) and then
to PC-Doctor for Windows .
3. Click PC-Doctor .
For more information about PC-Doctor for Windows, see the Help for the
program.
Attention
Running any tests may take up to several minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
If you are preparing to contact the Customer Support Center, be sure to print
the test log so that you can rapidly provide information to the help technician.
My computer is not operating properly.
Study the “Problem solving ” section of Access Help. This Guide
describes only problems that might prevent you from getting access to
the online help system.
Where are the recovery CDs?
No recovery CD or a Windows CD is provided with your computer
originally. For explanation of the alternative recovery methods offered
by Lenovo, see “Restoring factory contents” on page 25 of this Guide.
How can I contact the Customer Support Center?
See Chapter 6, “Getting help and service,” on page 35 of this Guide.
For the phone numbers of the Customer Support Center nearest to
you, see “Worldwide telephone list” on page 43.
Where can I find warranty information?
See the separate Safety and Warranty Guide for detailed warranty
information. For the warranty applicable to your Machine, including
the warranty period and type of warranty service, see “Warranty
Information” on page 39.
Solving computer problems
Chapter 3. Solving computer problems
11