Installing or removing the rear WiFi antenna .
71
Installing or removing the front WiFi antenna .
73
Replacing the keyboard or mouse . . . . .
75
Completing the parts replacement . . . . .
76
Chapter 6. Recovery information . . .
79
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
79
Creating and using recovery media . . . . .
79
Performing backup and recovery operations .
80
Using the Rescue and Recovery workspace .
81
Creating and using a rescue medium . . . .
82
Reinstalling preinstalled applications and
device drivers . . . . . . . . . . . . .
83
Reinstalling software programs . . . . . .
84
Reinstalling device drivers . . . . . . . .
84
Solving recovery problems . . . . . . . .
84
Recovery information for the Windows 8 or
Windows 8.1 operating system . . . . . . . .
85
Refreshing your computer . . . . . . . .
85
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
85
Using the advanced startup options . . . .
85
Recovering your operating system if Windows
8 or Windows 8.1 fails to start . . . . . . .
86
Chapter 7. Using the Setup Utility
program . . . . . . . . . . . . . . . .
87
Starting the Setup Utility program . . . . . . .
87
Viewing and changing settings . . . . . . . .
87
Using passwords. . . . . . . . . . . . . .
87
Password considerations . . . . . . . . .
88
Power-On Password
. . . . . . . . . .
88
Administrator Password . . . . . . . . .
88
Hard Disk Password. . . . . . . . . . .
88
Setting, changing, and deleting a password .
88
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
89
Enabling or disabling a device
. . . . . . . .
89
Selecting a startup device . . . . . . . . . .
90
Selecting a temporary startup device . . . .
90
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
90
Enabling ErP LPS compliance mode . . . . . .
90
Exiting the Setup Utility program
. . . . . . .
91
Chapter 8. Updating system
programs . . . . . . . . . . . . . . .
93
Using system programs . . . . . . . . . . .
93
Updating (flashing) the BIOS from a disc . . . .
93
Updating (flashing) the BIOS from your operating
system . . . . . . . . . . . . . . . . . .
94
Recovering from a POST/BIOS update failure . .
94
Chapter 9. Preventing problems . . .
95
Keeping your computer current . . . . . . . .
95
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
95
Updating your operating system . . . . . .
95
Using System Update . . . . . . . . . .
96
Cleaning and maintenance . . . . . . . . . .
96
Basics . . . . . . . . . . . . . . . .
96
Cleaning your computer . . . . . . . . .
97
Good maintenance practices . . . . . . .
98
Moving your computer
. . . . . . . . . . .
98
Chapter 10. Troubleshooting and
diagnostics . . . . . . . . . . . . .
101
Basic troubleshooting . . . . . . . . . . . .
101
Troubleshooting procedure . . . . . . . . . .
102
Troubleshooting . . . . . . . . . . . . . .
102
Audio problems . . . . . . . . . . . .
103
CD problems . . . . . . . . . . . . .
104
DVD problems . . . . . . . . . . . . .
105
Intermittent problems . . . . . . . . . .
107
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
107
Monitor problems. . . . . . . . . . . .
109
Networking problems . . . . . . . . . .
111
Option problems . . . . . . . . . . . .
113
Performance and lockup problems . . . . .
114
Printer problems . . . . . . . . . . . .
116
Serial connector problems . . . . . . . .
116
Software problems . . . . . . . . . . .
117
USB problems . . . . . . . . . . . . .
118
Diagnostic programs . . . . . . . . . . . .
118
Lenovo Solution Center . . . . . . . . .
119
Lenovo ThinkVantage Toolbox . . . . . . .
119
PC-Doctor for DOS . . . . . . . . . . .
119
Chapter 11. Getting information, help,
and service . . . . . . . . . . . . .
121
Information resources . . . . . . . . . . . .
121
Lenovo ThinkVantage Tools . . . . . . . .
121
Help and Support. . . . . . . . . . . .
121
Safety and Warranty. . . . . . . . . . .
121
Lenovo Web site . . . . . . . . . . . .
121
Lenovo Support Web site. . . . . . . . .
122
Help and service . . . . . . . . . . . . . .
122
Using the documentation and diagnostic
programs . . . . . . . . . . . . . . .
122
Calling for service. . . . . . . . . . . .
122
Using other services
. . . . . . . . . .
123
Purchasing additional services
. . . . . .
123
ii
ThinkCentre E73 User Guide
Summary of Contents for 10AU
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