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1 -2 U N P A C K IN G A N D IN V E N T O R Y
The laminator arrives fully assembled, except some parts may be packed off the
machine to avoid shipping damage. Upon arrival, inspect the unit thoroughly
using the packing list. Please follow these steps to correct any problem with your
shipment. Ledco, Inc. cannot accept any responsibility for damage or loss unless
you notify us within ten days of receipt of shipment and follow these procedures:
B R E A K A G E O R D A M A G E
It is imperative that any shipping damage be reported and a claim filed with the
delivering carrier immediately upon receipt of damaged shipment. Procedures
for reporting damage depend on the method of shipment. Please note damage
on bill of lading.
F R E IG H T , E X P R E S S , o r T R U C K D E L IV E R Y
According to the contract terms and conditions of the carrier, the responsibility of
the shipper ends at the time and place of shipment. The carrier then assumes
full responsibility for the shipment.
1. Notify Ledco
IM M E D IA T E L Y
.
2. Hold damaged goods with container and packing for inspection by the
examining agent. Ledco will arrange the inspection if shipment was prepay and
add. If collect, per your carrier, notify carrier and call Ledco.
D O N O T R E T U R N A N Y G O O D S T O L E D C O P R IO R T O IN S P E C T IO N A N D
A U T H O R IZ A T IO N B Y L E D C O .
3. For prepay and add shipments submit a copy of the inspector’s report to
Ledco. Ledco will file the claim with the carrier and replace your machinery if
necessary. You will be credited for the damaged machinery when the claim is
processed.
S H O R T A G E
1. Check the packing list notations. The apparent shortage may have been
marked as an intentional short-shipped (back-ordered) item.
2. Re-inspect the container and packing material, particularly for smaller
items.
3. Make certain that the item was not removed by unauthorized personnel
prior to complete unpacking and inventory.
4. Call us and send immediate, written notification of the shortage.
IN C O R R E C T S H IP M E N T
1. If the material you receive does not correspond with your order, notify
Ledco immediately. Include the order number and item(s).
2. Hold items until return instructions are received.
R E T U R N S :
DO NOT RETURN DAMAGED OR INCORRECT ITEMS
UNTIL YOU HAVE RECEIVED SHIPPING INSTRUCTIONS AND
AN AUTHORIZATION NUMBER FROM LEDCO.
