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X-431 PAD V
User's Manual
37
Invite remote
diagnostic assistant
If you need support, just use this option
to invite a technician to perform a remote
control on your tool.
*Notes:
• Remote diagnosis has the same diagnostic
steps as manual diagnosis.
• In process of remote diagnosis, tap the
button to send voice message.
• Once you received the report from the
partner, tap “View Report” to view details. All
diagnostic reports are saved “Management”
-> “Data” -> “Remote Reports”.
Tap
“
Invite remote diagnostic assistant
”
Choose the desired diagnostic software
Wait for partner’s confirmation
Start connecting after request confirmed
Start Diagnosis
Generate diagnostic report
Cancel
To cancel this operation.
5.5.5 Launch Remote Diagnosis (Device-To-PC)
Except that the remote diagnosis can be done between different
Launch’s diagnostic tools that come loaded with the module, user also
can ask for remote control from PC client technician.
Slide the switch to ON
Notify the partner of the remote diagnostic web link
Input the partner’s official account and password
Input the Serial Number of your handset
Start Diagnosis
Generate diagnostic report