PAGE
Pellet Grill
25
Troubleshooting
PROBLEM
CAUSE
SOLUTION
Grill will not start.
Power
Ensure unit is plugged in.
Verify there is power at the GFI outlet.
Check and reset the Ground Fault Interrupter if necessary.
If igniter not working, check 5 amp fuse found on the back of the control
board (See Control Board Back View on Page 26 for information). Replace
if necessary.
Control knob
Ensure control knob is in OFF position.
Turn control knob to SMOKE.
LCD SCREEN will light up.
Igniter
Remove warming racks, cooking grates, grease tray and flame baffle.
Turn unit on and visually inspect the igniter.
Start unit using Lighting Instructions.
If still not working contact customer service at 1-800-321-3473 for
additional support.
Auger Motor
Remove cooking grate, grease drain pan and flame tamer. Turn unit on
and visually inspect the auger feed.
Remove Control Board and inspect the wires and connections. If not
working, Call customer service at 1-800-321-3473 for additional support.
Control Board
Remove Control Board. Inspect the wires and connections. If no issues
found, Call customer service at 1-800-321-3473 for additional support..
Grill will not achieve or
maintain stable
temperature.
Insufficient air flow
through fire pot.
Check the fire pot for ash build-up or obstructions.
Verify the blower fan motor is functioning, the air intake is not blocked
and that the auger tube does not have any blockage.
Perform a quick test. Remove warming racks, cooking grates, grease tray
and flame baffle. Ensure all the above has been done, start the grill, turn
control knob to “High” and wait for 15 minutes. Check that the flame
produced is bright and vibrant.
Insufficient or poor fuel.
Verify the hopper is full of wood pellets made for barbecues.
Feel the pellets to be certain they are dry. If wet, remove all pellets and
refill with dry wood pellets made for barbecues.
Dirty or blocked
temperature sensor.
Clean the temperature sensor and verify it is not blocked or covered
Improper control settings.
Ensure smoke preset setting is correct in SMOKE mode.
Grill produces excess
or discolored smoke.
Excess grease buildup
or dirty components.
When the grill is cool, remove and properly clean the components.
It is good practice to “burn off “ excess food after each use by setting
controller to “High” after food has been removed. Allow the grill to run
for 5 to 10 minutes before turning the contol knob to OFF.
Poor quality or damp
wood pellets.
Inspect the wood pellets and replace if needed.
Excess amount of
ash in Fire Pot.
When the grill is cool, remove ash from the Fire Pot using a shop vacuum.
Frequent flare-ups
Improper cooking
temperature.
When cooking very greasy foods, keep the temperature under
350°F to help reduce flare-ups. Avoid putting greasy foods directly over
the Fire Pot area.
Temperature variance
or unstable temperature
(especially following
ignition)
Too many pellets in fire pot.
Adjust controller to a lower temperature and allow the cooking
temperature to stabilize. This could take several minutes. Once the
cooking temperature closely matches the set temperature (within several
degrees), set new desired cooking temperature.
Summary of Contents for 470430
Page 6: ...PAGE Pellet Grill 6 1 2 14 15 AA AA CC 1 2 8x 8x Assembly Instructions ...
Page 7: ...PAGE Pellet Grill 7 AA CC AA CC AA CC 25 26 10 10 AA 14 10 10 15 7 11 11 8x 3x 8x 2x 3 4 ...
Page 8: ...PAGE Pellet Grill 8 13 AA AA CC BB DD EE BB 29 29 29 19 DD DD EE 5 6 4x 1x 3x 4x 1x ...
Page 9: ...PAGE Pellet Grill 9 5 AA AA AA AA CC FF FF 23 24 4x 4x 4x 7 8 ...
Page 10: ...PAGE Pellet Grill 10 6 6 8 8 20 20 9 9 27 27 21 21 22 22 9 10 ...
Page 11: ...PAGE Pellet Grill 11 3 2 2 AA AA 4 11 12 2x ...
Page 12: ...PAGE Pellet Grill 12 28 17 GG 16 12 18 HH GG HH 13 14 4x 1x ...
Page 13: ...PAGE Pellet Grill 13 ...