background image

PAGE  

Pellet Grill

24

Troubleshooting

PROBLEM

CAUSE

SOLUTION

Temperature or digital display

does not match 

“set” temperature.

Outdoor temperature, lid 

open.

Close the grill lid and allow up to 15 minutes for the 

temperature to stabilize. Operating the grill in very cold 

conditions may affect the performance.

LCD screen

does not

illuminate.

Missing or incorrect power 

supply.

LCD screen failure.

Blown fuse on circuit board.

Ensure the grill is properly connected to a working GFCI 

outlet supplying 120 volts. 

If the display has failed, contact Customer Service for 

replacement controller. 

Inspect and replace the 5 amp fuse. (See Control Board 

Back View on Page 26 for information)

“ErH” error

message

The grill has overheated,

possibly due to grease fire or 

excess fuel.

Turn the grill OFF then unplug the power cord

and allow grill to cool. Clean grill interior, remove

excess pellets from fire pot and confirm positioning of 

all component parts.

“Err” error

message

Grill probe disconnection or 

failure.

Unplug the power cord and allow grill to cool.

Ensure grill probe wiring is properly connected

and inspect for possible damage.

1.  Control knob was not in 

the OFF position when grill 

connected to AC power.

2.  Grill temperature lower 

than 120°F due to flame 

out.

1. Turn Control knob to OFF, wait 2 minutes, then 

select desired temperature. It is a safety feature 

prevents an inadvertent start.

2. Turn off grill and unplug the power cord, then 

restart the grill to relight. If the error continues, 

contact customer service  at 1-800-321-3473 for 

assistance.

Flashing

temperature on

LCD Screen

SMOKE Mode

If grill temperature below 

“130°F”.

COOK Mode

If grill temperature below 

“150°F”.

This is NOT an ERROR that effects the grill.

USED to show that there is some risk that the fire

could to out. Check the hopper for sufficient fuel or

blockage.

Check fire pot for ash build-up or obstructions.

Check fan to confirm operation and speed.

Check auger motor to confirm operation.

Flashing dots on

LCD Screen

The igniter is ON.

This is NOT an ERROR that effects the grill.

Used to show that the unit is in Start-Up mode.

During Smoke Mode, the temper-

ature is too high.

Improper preset for

desired smoking setting.

With the grill set to “Smoke”, press the Meat/P button 

to select lower preset. Refer to table shown on page 

19.

Unexpected grill

temperature is

displayed.

Grill is exposed to direct sun-

light or high ambient temper-

atures.

Use the grill in a shaded area when possible. However, 

other than showing incorrect temperature readings, 

this will not harm the grill.

Briefly open the grill lid to help reduce the temperature 

if needed.

Summary of Contents for 470430

Page 1: ...arnings ca gov ADVERTENCIA LOS COMBUSTIBLES USADOS EN EQUIPOS PARA QUEMAR MADERA O CARBÓN ASÍ COMO LOS PRODUCTOS DE TAL COMBUSTIÓN PUEDEN EXPONERTE A SUSTANCIAS QUIMICAS ENTRE ELLAS EL NEGRO DE HUMO Y EL MONÓXIDO DE CARBONO QUE EL ESTADO DE CALIFORNIA RECONOCE COMO CAUSA RESPECTIVAMENTE DE CANCER Y DE MALFORMACIONES CONGENITAS Y OTROS DAÑOS AL SISTEMA REPRODUCTOR Para más información viste www P65...

Page 2: ...GH THE CONTROL PANEL DO NOT MANUALLY FILL THE FIRE POT OR OVER FILL THE FIRE POT BY HAND THIS WILL CAUSE A DANGEROUS OVER FIRING CONDITION THE SIDE SHELF CAN HOLD 15 LBS SAFELY DO NOT PUT MORE THAN 15 LBS ON THE SIDE SHELF DO NOT LEAN OR PUSH DOWN ON THE SIDE SHELF DO NOT MOVE THE GRILL WHILE IT IS BEING USED DO NOT USE ACCESSORIES NOT SPECIFIED FOR USE WITH THIS APPLIANCE MAKE SURE THE FRONT WHEE...

Page 3: ... A MOISTURE PROOF SEALED CONTAINER CARE MUST BE TAKEN TO INSURE THE PELLET FUEL IS KEPT FROM ALL MOISTURE DO NOT USE PELLETS THAT HAVE GOTTEN WET DO NOT USE PELLETS THAT HAVE BECOME EXCESSIVELY POWDERY OR DUSTY THIS IS A SIGN THE PELLETS ARE DEFECTIVE OR HAVE BEEN EXPOSED TO MOISTURE AT SOME TIME USE ONLY WOOD PELLET FUEL SPECIFIED BY THE MANUFACTURER DO NOT USE PELLET FUEL LABELED AS HAVING ADDIT...

Page 4: ...h Lock 11 2 Wheel 12 1 Small Door 13 1 Side Handle 14 2 Leg B 15 2 Leg A Item Qty Part name 16 1 Lock 17 1 Serving Tray 18 1 Hopper Chute 19 1 Hopper Assembly 20 3 Cooking Grate 21 1 Warming Rack Small 22 1 Warming Rack Large 23 1 Left Shelf Bracket 24 1 Right Shelf Bracket 25 1 Grease Drain 26 1 Small Hook 27 1 Cooking Bracket left 28 1 Grease Bucket 29 1 Grill Probe M6 x 12 29x M6 x 22 3x M6 26x...

Page 5: ...PAGE Pellet Grill 5 EXPLODED VIEW FOR ASSEMBLED PARTS 9 23 25 28 29 26 24 27 15 16 17 18 19 20 22 21 1 2 3 5 6 4 8 7 10 11 12 13 14 ...

Page 6: ...PAGE Pellet Grill 6 1 2 14 15 AA AA CC 1 2 8x 8x Assembly Instructions ...

Page 7: ...PAGE Pellet Grill 7 AA CC AA CC AA CC 25 26 10 10 AA 14 10 10 15 7 11 11 8x 3x 8x 2x 3 4 ...

Page 8: ...PAGE Pellet Grill 8 13 AA AA CC BB DD EE BB 29 29 29 19 DD DD EE 5 6 4x 1x 3x 4x 1x ...

Page 9: ...PAGE Pellet Grill 9 5 AA AA AA AA CC FF FF 23 24 4x 4x 4x 7 8 ...

Page 10: ...PAGE Pellet Grill 10 6 6 8 8 20 20 9 9 27 27 21 21 22 22 9 10 ...

Page 11: ...PAGE Pellet Grill 11 3 2 2 AA AA 4 11 12 2x ...

Page 12: ...PAGE Pellet Grill 12 28 17 GG 16 12 18 HH GG HH 13 14 4x 1x ...

Page 13: ...PAGE Pellet Grill 13 ...

Page 14: ...perature inside the grill Some varience is normall due to temperature gauge locations and calibration differences When changing the operating temperature allow up to 15 minutes for the temperature to stabilize If lowering the temperature it is best to leave the open lid for a few minutes to help decrease quicker Displays Grill Temperature Smoke Settings igniter temperature status and error 1 Press...

Page 15: ...when the grill is cool before being used NOTE During shipping or moving around your deck some components may have shifted from position A complete visual inspection of the grill assembly is required Follow these initial Setup Procedures to ensure proper and safe operation Step 1 Open the grill lid remove the warming racks and cooking grates Step 2 Remove the grease tray and clean off any excess fo...

Page 16: ...plete the lighting procedure 7 Select the desired cooking temperature and smoking preset Refer to COOKING INSTRUCTIONS for more operating infor mation Note We recommend setting the control knob to High for 10 to 15 minutes to preheat the grill If the grill temperature is higher than your selected setting temperature open grill lid to cool until the grill temperature is close to the selected settin...

Page 17: ...ontrol knob to High Close the lid and allow the grill to maintain at least 400 F for about 10 minutes Open lid set the controller to the desired temperature Close the lid once the temperature is close to the desired setting Cook food as desired See Cooking Instructions for more operating information COOKING INSTRUCTIONS The pellet grill has two modes to control the pellet feeding speed These are d...

Page 18: ...ccording to a preset selectable program The preset level can be chosen and set for better performance depending on the food being cooked Increasing the preset would result in a lower cooking temperature Begin by following the SETUP PROCEDURE and LIGHTING INSTRUCTIONS Leave the Control Knob set to Smoke to remain in smoke mode Press the P Set button to select one of four preset smoking programs ran...

Page 19: ...erly shut down and cooled unplug the power cord and properly store the grill in a safe dry place away from children and pets Shut Down Instructions After you have finished using the grill turn the control knob to the OFF setting this will set the grill into shutdown mode In shut down mode the auger will stop feeding pellets into the fire pot but the blower fan will continue running for 5 to 10 min...

Page 20: ...rd Keep the lid closed and turn the power OFF at the Command Center The fire should burn itself out shortly while the grill is in shut down mode Preheat the grill before setting the desired grilling temperature or entering smoke mode This will not only get the grates hot but also help the grates and other parts remain hygienic Clean or wipe off cooking grates prior to use to help reduce food stain...

Page 21: ...periodically to prevent rusting DO NOT use oven cleaners abrasive cleaners or abrasive cleaning pads on the surface of the grill body Cleaning the Cooking Grates and Grease Tray With a cloth use warm soapy water to wash the cooking grates and grease tray and then wipe them dry Lightly coating them with vegetable or olive oil will help prevent corrosion After removing cooked food and grates are sti...

Page 22: ...d at all times when not in use Proper cleaning maintenance and the use of clean dry quality pellet fuel will prevent common grill operational problems However in the event of poor operation or product failure refer to Troubleshooting section for helpful tips DO NOT RETURN the appliance to the store Contact Customer Service at 1 800 321 3473 for assistance first WARNING Always disconnect the electr...

Page 23: ...1 800 321 3473 for additional support Electric element Ignit er does not get hot Check that the 3 wire plug is fully seated into a 3 wire grounded GFCI outlet wired for 120 volts and protected at 7 or 10 amps Check the breakers or fuses for the outlet being used are not open or blown Check that the GFCI outlet has not been tripped Electric element only heats up becomes red during the first 5 minut...

Page 24: ...Grill temperature lower than 120 F due to flame out 1 Turn Control knob to OFF wait 2 minutes then select desired temperature It is a safety feature prevents an inadvertent start 2 Turn off grill and unplug the power cord then restart the grill to relight If the error continues contact customer service at 1 800 321 3473 for assistance Flashing temperature on LCD Screen SMOKE Mode If grill temperat...

Page 25: ...ease tray and flame baffle Ensure all the above has been done start the grill turn control knob to High and wait for 15 minutes Check that the flame produced is bright and vibrant Insufficient or poor fuel Verify the hopper is full of wood pellets made for barbecues Feel the pellets to be certain they are dry If wet remove all pellets and refill with dry wood pellets made for barbecues Dirty or bl...

Page 26: ...MOTOR FIRE POT BLOWER FAN PROBE Off High Meat P IGNITER WHITE WHITE GRILL PROBE RED WHITE Blower Fan Igniter Auger Motor Power Cord AC Input 5 amp 120 Volt Fuse w Housing Cartridge Fuse The circuit board is equipped with a 5 amp 120 volt fuse to help protect against power surges and electrical shorts When not in use always unplug and store your grill This will help prevent electrical damage from p...

Page 27: ...ming Rack Large PG0021 1 Left Shelf Bracket PG0022 1 Right Shelf Bracket PG0023 1 Grease Drain PG0024 1 Small Hook PG0025 1 Right Cooking Bracket PG0026 1 Grease Bucket PG0027 1 Grill Probe PG0028 1 Hopper Lid PG0029 1 Hopper Housing PG0030 1 Rubber Ring PG0031 1 Control Board PG0032 1 Bottom PG0033 1 Fan Motor PG0034 1 Gasket PG0035 1 Igniter PG0036 1 Auger Motor PG0037 1 Rubber Plug PG0038 1 Aug...

Page 28: ...charge via the discretion of the manufacturer ground shipments US Mail UPS or FedEx Any special handling charges i e Second Day overnight etc will be the responsibility of the consumer All warranty claims apply only to the original purchaser and require a proof of purchase verifying the purchase date Do not return parts without first obtaining a return authorization number from our customer servic...

Reviews: