25
FREQUENTLY ASKED QUESTIONS
Question:
Why is the Soup Maker not working?
Answer:
Check that the Soup Maker is plugged in and switched on at the socket.
Then check that the jug is sitting correctly on the base unit, the notch on the
jug need to sit securely into the groove.
The lid must be fitted correctly and firmly pushed down onto the jug. This is
a safety feature and the Soup Maker will not work unless the lid is
in place.
Question:
Why is the Soup Maker is not responding when I press the buttons on
the display?
Answer:
Dirt and grease may have built up on the control panel. Switch off and
unplug the Soup Maker at the socket. Wipe the control panel with a damp
cloth and dry thoroughly.
Question:
Why have the ingredients inside my Soup Maker not blended very well?
Answer:
Check that the ingredients have not exceeded the ‘
MAX
’ marks for hot
and cold ingredients on the jug. It may be overfilled, remove some of the
ingredients. There may not be enough water or cooking liquid inside the jug
to help blend the ingredients.
Press and hold the Blend button to blend and stir the ingredients for longer.
Question:
Why is my soup burnt?
Answer:
You may have selected the wrong program by accident. There may not be
enough liquid in the jug, so your ingredients have come into direct contact
with the hotplate and burnt, add more liquid.
