LaCie Rugged Hard Disk
• D
esign
by
n
eil
P
oulton
Troubleshooting
User Manual
page 24
Problem
Question
Solution
The drive is not running
noticeably faster when
connected via Hi-Speed
USB 2.0.
Is the drive connected to a
USB port on your computer, or
to a USB hub?
If your drive is connected to a USB port or hub, this is normal. A Hi-Speed
USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels
when it is connected directly to a Hi-Speed USB 2.0 port or hub. Other-
wise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer
rates.
Is the drive connected to a Hi-
Speed USB 2.0 port on your
computer?
Check to see that the Hi-Speed USB 2.0 drivers for both your host bus
adapter and device have been installed correctly. If in doubt, uninstall the
drivers and re-install them.
Does your computer or oper-
ating system support Hi-Speed
USB 2.0?
See section
1.2. Minimum System Requirements
.
The drive turns on and
off when you turn your
computer on and off (USB
and FireWire connec-
tions).
This is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to
your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer
off will automatically turn the drive off.