Troubleshooting
page 27
LaCie DVD Dual Drive
User’s Manual
The Problem
The drive is not recognized.
Questions to Ask
Is there a conflict with other device
drivers or extensions?
Are the USB/FireWire drivers installed
correctly and enabled?
Possible Solutions
Contact LaCie Technical Support.
Windows 98 SE & Me Users:
Go to
Start
>
Settings
>
Control Panel
>
System
>
Device Manager
>
USB
Controller
or
IEEE 1394 Controller
>
click on the plus sign next to the
controller icon, and you should see your
device listed.
Windows 2000 Users:
Go to
Start
>
Settings
>
Control Panel
>
System
>
Hardware
tab >
Device Manager
button
>
USB Controller
or
IEEE 1394
Controller
> click on the plus sign next to
the controller icon, and you should see
your device listed.
Windows XP Users:
Go to
Start
>
Control Panel
>
Performance and
Maintenance
>
System
>
Hardware
tab
>
Device Manager
button >
USB
Controller
or
IEEE 1394 Controller
>
click on the plus sign next to the
controller icon, and you should see your
device listed.
If you cannot see the device, recheck the
cables and try the other troubleshooting
solutions listed here.
Mac Users:
Open
Apple System Profiler
and click on the
Devices and Volumes
tab. If your device is not listed, recheck
the cables and try the other
troubleshooting solutions listed here.
