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LaCie Ethernet Disk RAID

User Manual

page 

Protecting Local Disks

7.1. Getting Started

7.1.1. System Requirements

Windows Users

Microsoft Windows XP Home Edition or Pro-

fessional (with or without Service Pack 1 or Ser-

vice  Pack  2),  Microsoft Windows  Server  2003, 

Microsoft Windows 2000 Professional, Server, or 

Advanced Server with Service Pack 4

An enabled network interface card.

A CD-ROM drive (for installation and using the 

recovery CD).

Microsoft iSCSI Initiator*2.x

20 MB free hard disk space

Each computer where Windows Backup Software is 

installed must have the following:

TeChNICAl  NOTe:

  A  CD-ROM  drive  is 

not required for installation if an image of the CD 

is accessible via a network server.

ImpOrTANT  INfO:

  For  information  about 

downloading and installing this item, refer to the 

next section, “Installing the Microsoft iSCSI Ini-

tiator.”

ImpOrTANT INfO:

 Windows Backup Soft-

ware requires the Intelligent Management Agent 

(IMA), which is installed automatically if it is not 

already installed. 

IMA requires an additional 5 MB of free hard 

disk space (for both the application and associ-

ated log file data). 
The Microsoft .NET* Framework 1.1 is also re-

quired and installed automatically if it is not al-

ready  installed.  The  .NET  Framework  requires 

approximately  40  MB  of  additional  free  hard 

disk space.

Summary of Contents for 301160U - 1TB Ethernet Disk RAID Network Attached...

Page 1: ...g the Console 17 4 3 Initializing the Disks 18 4 4 Configuring with the First Use Wizard 19 4 5 USB Devices 22 4 5 1 Attaching USB Devices 22 4 5 2 Disconnecting USB Devices 22 5 Managing Your LaCie E...

Page 2: ...Accessing Shared Folders 63 6 1 1 Windows Users 63 6 1 1 1 Using My Computer or Windows Explorer 64 6 1 1 2 Using the Console 65 6 1 2 Linux Users 67 6 1 2 1 Using NFS 67 6 1 2 2 Using SMBFS 68 6 1 3...

Page 3: ...Recovering a Data Disk 100 7 9 3 Recovering a System Disk Using the Recovery CD 102 7 9 4 Recovering a System Disk Using While Booting Remotely 108 7 9 5 Removing Protection 112 8 Troubleshooting 113...

Page 4: ...e that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pur suant to Part 15 of the FCC Rules These limits are designe...

Page 5: ...Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions Your LaCie Ethernet Disk RAID contains no user ser viceable parts If...

Page 6: ...000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 10 less In addition the amount of used backup capacity will be greater than th...

Page 7: ...atures an integrated file server with system backup and ability to manage shared folders by user names or groups It can connect to a giga bit Ethernet network and support up to four serial ATA SATA ha...

Page 8: ...ll Guide LaCie Ethernet Disk RAID Restore CD LaCie Ethernet Disk RAID Quick Install Guide printed version 1 3 2 4 2 User Manual Windows Backup Software Copyright 2006 LaCie www lacie com 710921 Ethern...

Page 9: ...1 06 or above Network Environment TCP IP networking environment Operating Systems for Folder Access Microsoft Windows Server 2003 Microsoft Windows 2000 Professional Microsoft Windows XP Home or Profe...

Page 10: ...ction 2 Link LED Blinking green indicates Ethernet activity 4 Network Connection 2 Activity LED Con tinuous GREEN indicates an active Ethernet connection Off indicates no active Ethernet con nection 5...

Page 11: ...ndicates 1 one or more hard disks are experiencing a fault condition or 2 a RAID is being rebuilt 1 3 1 4 1 2 7 8 10 9 8 System Status LED Continuous GREEN indicates the system is running and operatin...

Page 12: ...Gigabit LAN Port 2 Gigabit Ethernet connec tion The right LED lights up GREEN when connected to a 10 100 MB network and OR ANGE when connected to a gigabit network 5 Gigabit LAN Port 1 Gigabit Etherne...

Page 13: ...t 3 1 Connecting the Ethernet Disk RAID to the Network To connect the Ethernet Disk RAID to your net work insert one end of the RJ 45 Ethernet cable into the Ethernet port 1 on the back of the unit se...

Page 14: ...s tem has finished booting up the System Status LED and Disk Status LED will remain green The System Status LED will turn solid yellow when you power up the system for the first time indicating the ha...

Page 15: ...ie Ethernet Disk RAID Follow the steps below to configure your Ethernet Disk RAID Step 1 Installing the Ethernet Disk RAID Console Page 16 Step 2 Starting the Console Page 17 Step 3 Initializing the d...

Page 16: ...l In addi tion one of those browsers must be your default browser If you re not sure how to configure the default browser refer to the documentation for your browser To install the console At a comput...

Page 17: ...System Manager If your Ethernet Disk RAID uses both available ports to connect to the network you can select either item If your Ethernet Disk RAID has not yet been initialized the System Initializat...

Page 18: ...en this process is complete the Ethernet Disk RAID will restart Close the browser window After the system has restarted you can perform initial configuration as described in section 4 4 Configuring th...

Page 19: ...RAID Console and start it as described in section 4 2 Starting the Con sole In the left pane click the name of the Ethernet Disk RAID If you re using both Ethernet ports the name of the Ethernet Disk...

Page 20: ...ubnet mask is 255 255 255 0 To accept the default settings click Next Otherwise specify the desired settings and then click Next When you click Next the Disk Configuration page appears see Fig 4 4 E T...

Page 21: ...nfigured according to the settings you speci fied Once the configuration is complete the system restarts After the Ethernet Disk RAID restarts you can ac cess the Manager add users and create shared f...

Page 22: ...ching USB Devices 4 5 2 Disconnecting USB Devices Fig 4 5 2 Technical note If you inadvertently dis connect a USB device unplug it from the Ethernet Disk RAID plug it back in and then click Scan This...

Page 23: ...st version Disconnecting USB Devices If you re using op tional USB devices you must disconnect them using the Manager before you physically unplug them 5 Managing Your LaCie Ethernet Disk RAID Changin...

Page 24: ...g In to the Manager 1 2 Technical note You can use the system name only if your computer is in the same subnet as the Ethernet Disk RAID if you added the Eth ernet Disk RAID s IP address and name to y...

Page 25: ...ing Users Shared Folders Displays a list of all currently configured shared folders and lets you add shared folders change which users can access them and remove them For more information refer to sec...

Page 26: ...net worked computers backup clients that have backed up one or more disks on the Ethernet Disk RAID Fig 5 3 1 5 3 2 Connection Status Tab The Connection Status Tab Displays a list of the Microsoft Win...

Page 27: ...least one user and authorize that user to access that shared folder and not authorize the guest user to access it Adding a user for each individual or computer in your network provides flexibility and...

Page 28: ...user CIFS or Linux Other Mac user NFS 1 2 3 Fig 5 4 1 B Technical note Linux users and Mac us ers who are not using OS X access shared fold ers using the Network File System NFS In this environment ac...

Page 29: ...person who typically uses the computer or any other description that you want to provide to identify the computer in the Users list This description can be up to 15 characters long The IP address or c...

Page 30: ...to a shared folder For Linux and other Mac users you can change the IP address or computer name but not the computer de scription Changing this information immediately dis connects that computer from...

Page 31: ...s automatically deleted If you re removing the user simply to change the person s user name you might want to have the user copy any data from this folder to another location to ensure that it is not...

Page 32: ...oups makes it easier to give several users access to the same shared folder at once Each user can be a member of multiple groups When you create a group you typically specify which users should be mem...

Page 33: ...add and then click Add Selected User s Remove all users from the group Click Remove All Users All users move from the Group members list to the Avail able users list Remove selected users from the gr...

Page 34: ...st to the other On the Groups page when you select this group in the Groups list the adjacent Members list immedi ately reflects the changes you just made 1 2 3 4 5 Fig 5 4 4 2 Group Options To accomp...

Page 35: ...in the Groups list 1 2 3 4 5 Technical note Removing a group does not remove the users that are members of that group it simply means that the group will no longer appear in the Groups list on the Gr...

Page 36: ...red folders and USB disks you can change which users can access them and what they can do with the subfolders and files there 5 5 1 Creating Shared Folders By default the LaCie Ehternet Disk RAID incl...

Page 37: ...contain letters numbers hyphens underlines and spaces 3 4 Fig 5 5 1 B Fig 5 5 2 C Technical note Each shared folder name must be unique For example if you create a shared folder named Photos for Wind...

Page 38: ...Logging Out of the Manager or you can explore more of the features that the Ethernet Disk RAID has to offer For more information refer to Section 5 7 Advanced Management 5 6 Technical note If you crea...

Page 39: ...uthorized users or if you change the user s access rights the change does not take effect until that user disconnects from the shared folder or USB disk or shuts down the computer To change user acces...

Page 40: ...r Access Options To accomplish this Do this Allow selected users access to the shared folder or USB disk In the Unauthorized users list select the user s who should be able to access the shared resour...

Page 41: ...ders In the Shared folders list select the shared folder that you want to delete Click Delete When prompted to confirm the deletion click OK The shared folder no longer appears in the Shared Folders l...

Page 42: ...r to section 7 9 3 Recovering a System Disk Using the Recovery CD For information about booting remotely refer to section 7 9 4 Recovering a System Disk While Booting Remotely For booting remotely you...

Page 43: ...r backup but no matter which backup you boot from you can recover only the latest backup To configure remote boot In the navigation bar click Backups In the Computer name list in the Remote boot group...

Page 44: ...l backups of a disk In the navigation bar click Backups Select the radio button adjacent to the disk whose backups you want to delete in the second Select column Click Delete Backup When prompted to c...

Page 45: ...of the computer whose backups and computer name you want to de lete from the Ethernet Disk RAID in the first Se lect column Click Delete Client When prompted to confirm the deletion click OK All backu...

Page 46: ...e mail address If you clear this option e mail notifications will not be sent and all the related fields on this page appear dimmed However if you previously entered infor mation on this page that inf...

Page 47: ...ons when a problem occurs The e mail address can be up to 128 characters long and must include the symbol for example MyName My Company com 8 If you want e mail notifications to be sent to other indiv...

Page 48: ...he confirmation message appears click OK 1 2 3 4 5 6 Fig 5 7 2 CAUTION When you upgrade the firm ware the Ethernet Disk RAID restarts and ac cess to the Manager is temporarily interrupted In addition...

Page 49: ...evices that are currently attached to the Ethernet Disk RAID USB disks are identified by the names usbdisk1 and usbdisk2 These names cannot be changed To unplug a USB device from the Ethernet Disk RAI...

Page 50: ...r name and password to use for logging in to the Manager as well as the password to use for protect ing local disks To change any of the system settings In the navigation bar click Advanced In the lef...

Page 51: ...In the Time zone list select the desired time zone Network Time Protocol NTP server name or IP address In the NTP server name or IP address text box enter the name or IP address of the NTP server fro...

Page 52: ...OS X users to use a Web browser to access the public folder They can also access their personal folder that was cre ated automatically when their user name was added as described in section 5 4 1 Addi...

Page 53: ...ecified IP address rather than obtaining one from the DHCP server enter the IP address of the default router in the Gateway IP address text boxes This is typically the same IP address as the first por...

Page 54: ...mask in the subsequent text boxes Then select the Enable DHCP server check box enter the beginning IP address in the Start ing IP address text boxes and enter the last IP address in the Ending IP add...

Page 55: ...ckly However you can select this option only if your network Ethernet switch and the network interface cards NICs on the com puters in your network support the specified packet size To determine wheth...

Page 56: ...ernet Disk RAID but is not currently being used Spare The disk is acting as a spare disk for the RAID Rebuilding The disk is being rebuilt for exam ple when a failed disk is replaced N A The disk is d...

Page 57: ...least amount of space for shared folders until all the computer disks that you plan to protect have been backed up To expand the amount of disk space allocated for shared folders In the navigation bar...

Page 58: ...k configura tion which will provide the best level of data pro tection available for the number of hard disks cur rently installed click Next By default a linear disk 1 2 3 4 5 Fig 5 7 6 2 A CAUTION C...

Page 59: ...er of gi gabytes to allocate for shared folders the minimum is 1 GB Then click Finish 7 When the confirmation message appears click OK The screen displays the progress of the process see Fig 5 7 6 2 C...

Page 60: ...can change as described in section 5 7 5 Network the IP address es of the DNS servers in your network the network settings of your ports several of which you can change as described in section 5 7 5...

Page 61: ...ny problems that you might encounter Fig 5 7 8 To view event information In the navigation bar click Advanced In the left pane click System Log The System Log page displays the date and time of the ev...

Page 62: ...hut Down A message appears indicating that the system is shutting down Once the Ethernet Disk RAID shuts down if you refresh the browser window it will be blank If you sub sequently try to access the...

Page 63: ...nge the IP address of the Ethernet Disk RAID users who accessed the shared folders using the previous IP address will be disconnected and must repeat the procedures described here using the new IP ad...

Page 64: ...shared folder each time you log on to Windows select Reconnect at logon If you clear this option you must repeat this proce dure each time you want to access the shared folder Click Finish If prompte...

Page 65: ...s a tree view of all the storage devices it found see Fig 6 1 1 2 B Each Ethernet Disk RAID has two ports for con necting to the network If your Ethernet Disk RAID uses both ports two items appear in...

Page 66: ...name of the folder installed see Fig 6 1 1 2 D The exact appearance of this dialog box varies de pending on your operating system In the Drive list select the drive letter that you want to assign to...

Page 67: ...nd showmount e storage_system where storage_system is the IP address of the Eth ernet Disk RAID Mount the desired shared folder by entering the fol lowing command mount storage_system nas NASDisk 0000...

Page 68: ...tory Be sure to include the full path to the directory for ex ample mnt my_directory 2 If desired display a list of all the available shares and services by entering the following command smbclient L...

Page 69: ...ps 1 through 4 for each shared folder that you want to access To access the shared folder double click the icon on the desktop 1 2 3 4 5 6 Technical note You can use the system name only if your compu...

Page 70: ...press Enter ftp user_name storage_system where user_name is the user name as defined on the Ethernet Disk RAID and storage_system is the name or IP address of the Ethernet Disk RAID for example ftp us...

Page 71: ...Windows Explorer 1 2 change will not take effect until the user shuts down the computer The procedure for disconnecting from a shared fold er varies depending on the operating system used by the user...

Page 72: ...ount it using the follow ing command umount my_directory If you included an absolute path when mounting the shared folder such as mnt my_directory use the same path when unmounting it 6 3 3 Mac OS X U...

Page 73: ...ckup is automatically deleted each time a new backup is per formed To ensure that valuable storage space isn t used up by duplicate data when Windows Backup Software per forms each subsequent backup i...

Page 74: ...led must have the following Technical note A CD ROM drive is not required for installation if an image of the CD is accessible via a network server Important Info For information about downloading and...

Page 75: ...cores _ in the computer name If your computer name included this character and you protected a disk you must remove protection from all disks as described in section 7 9 5 Re moving Protection delete...

Page 76: ...dows Backup Software will configure it for you auto matically 7 1 4 Installing Windows Backup Software You must install Windows Backup Software on each computer whose local disks you want to protect A...

Page 77: ...C appears Click Yes to install this component You cannot install Windows Backup Software without first in stalling Microsoft NET Framework 1 1 When you click Yes the setup utility for Microsoft NET F...

Page 78: ...d then click Next Fig 7 1 4 E Important Info It is strongly recom mended that you install Windows Backup Soft ware on the partition that you boot from that is where Windows is installed typically C If...

Page 79: ...you click OK on the confirmation message the Protect a Disk wizard starts For information about this wizard refer to section 7 2 Protecting Your Disks If your Internet connection is temporarily down...

Page 80: ...2 Protecting Your Disks If you already protected a disk the application win dow in Fig 7 1 5 appears The Status page displays the name of the disk that you protected as well as related information su...

Page 81: ...ll not be able to perform backups or recovery If your Internet connection was temporarily down your license will be activated automatically the next time you run Windows Backup Software with a restore...

Page 82: ...ile back to the shared folder floppy disk or USB disk If you did not save the file to a shared folder take the floppy disk or USB disk back to the computer where Client Backup and Recovery is installe...

Page 83: ...If your computer has multiple hard disks this list displays an item for each entire disk and an item for each partition on each disk Each partition is identified by its drive letter If you select an e...

Page 84: ...ndows Backup Software was installed on the data partition protect the entire disk rather than the individual partitions This ensures that you can remotely boot from that disk When the Add Storage Syst...

Page 85: ...e Fig 7 2 C If you want to scan the network for new Ethernet Disk RAIDs or add a new one manually click Add and repeat step 3 If you want to remove a Ethernet Disk RAID that s not valid or that you no...

Page 86: ...cted the de sired backup click Next and go to the next step If you select Create a new backup and click Next you must select the desired backup location as de scribed in step 4 Fig 7 2 D Technical not...

Page 87: ...ars dimmed Backups will occur only when you start one manually as described in section 7 3 Manually Backing Up Your Disk Fig 7 2 E Important Info Although Windows Backup Software is specifically desig...

Page 88: ...very If you want to protect additional disks or partitions repeat this procedure for each one Fig 7 2 F Technical note The recovery password must be 12 16 characters long The same password is used for...

Page 89: ...ant to back up your disk right before you do that so that if any problems occur you can recover your disk to the state it was in immediately before you in stalled the application To manually back up a...

Page 90: ...and any changed data that was not copied to the Ether net Disk RAID will be copied during the next backup When you stop a recovery in progress the local disk or partition is left in an incomplete stat...

Page 91: ...edule In the Protected disk list select the disk whose backup schedule you want to change Specify when you want backups to occur For example if you want backups to occur every day select Daily from th...

Page 92: ...henever a backup related problem occurs for example if a scheduled backup did not occur because the Ethernet Disk RAID was not running You can close the Agent at any time However if you do this notifi...

Page 93: ...d for all of them However if you backed up one disk to one Ethernet Disk RAID and a different disk to a different Ethernet Disk RAID each disk can have a different recov ery password To change the rec...

Page 94: ...twork interface card NIC you must first disable remote boot and then enable it again specifying the other NIC In addition after you recover a disk while booting remotely you must disable and re enable...

Page 95: ...want to use when remotely booting from the Ethernet Disk RAID 1 2 3 Fig 7 8 1 A Click Enable A message appears advising you that your network connection will be temporarily inter rupted Click Yes to a...

Page 96: ...g Remotely If any problems were encountered take corrective action For example if you did not previously protect a system disk or partition do so now as described in section 7 2 Protecting Your Disks...

Page 97: ...isk or partition that is the disk or partition used to run the operating system you can do so using the recovery CD This is particu larly useful if the hard disk has failed and has been re paired or r...

Page 98: ...View Backup When the confirmation message appears click OK After a few moments a window opens automatically displaying all the data associated with the selected backup You can now open the folders an...

Page 99: ...fied drive letter If you open a backup view of a disk that contains multiple partitions a drive letter is assigned to each partition Windows caching can affect the content of the backup view If the co...

Page 100: ...might want to copy any newer files that you want to keep to another disk before you recover the disk In addition in rare cases for example if your data disk contains applications like antivirus progr...

Page 101: ...recovery is complete 8 When you are prompted to restart the computer click OK You do not have to restart your computer immedi ately but you cannot access the recovered disk or partition until you do A...

Page 102: ...alizes If you have already verified that the recovery CD supports your local hardware or if you have received a new recovery driver from your vendor wait 25 sec onds for Normal Mode to start automatic...

Page 103: ...to use from your DHCP server If the displayed settings are not the ones you want to use or if no IP address is dis played select the NIC in the list select Config spec ify the desired IP address subn...

Page 104: ...will be append ed as well This ensures that your computer can be properly authenticated In the Storage System field enter the name or IP address of the Ethernet Disk RAID where the back ups reside In...

Page 105: ...abytes can also help you identify the right item You can also compare the disk ID with the listed backup disk IDs in the Manager as described in section 5 6 Managing Backups If you protected the same...

Page 106: ...15 se lect the partition where you want to recover the data and then select Next Otherwise go to step 18 For system partitions the Active column displays Yes 17 If the selected partition is not the o...

Page 107: ...ion Protect the recovered disk once again as described in section 7 2 Protecting Your Disks re using the original backup Recovery Options To accomplish this Do this Recover another disk or partition S...

Page 108: ...operly Before you recover a disk while booting remotely the following criteria must be met The computer that you re remotely booting must be in the same subnet as the Ethernet Disk RAID Remote boot mu...

Page 109: ...o press F1 to continue When prompted press F8 You have a limited amount of time to do this Using the arrow keys select Remote Boot Win dows and then press Enter When prompted enter the password that y...

Page 110: ...ackups appear in this list the backup that you booted from is not using the same recovery password as the Ethernet Disk RAID This can occur if you changed the re covery password on the Ethernet Disk R...

Page 111: ...ou changed the recovery password reset it in the Microsoft iSCSI Initiator after your computer re starts as described in section 8 4 Resetting the Re covery Password in the Microsoft iSCSI Initiator 1...

Page 112: ...ing the Recovery CD If you subsequently want to protect the same disk or partition again you can re use the existing backups You can also delete the existing backups on the Ethernet Disk RAID to free...

Page 113: ...ddress you might need to specify the IP address of the gateway in your network before you can successfully access the Manager using a Web browser First access the Manager using the Console as describe...

Page 114: ...Windows users can t access shared folders using the Console unless their computers are on the same subnet as the Ethernet Disk RAID If using the Console does not work try accessing the shared folders...

Page 115: ...are using the proper address and it still doesn t work the FTP service might not be working properly Restart the Ethernet Disk RAID A package size error appears when I up grade the firmware If you do...

Page 116: ...ess the storage system To check the network connection click Start Run and type cmd At the command prompt type the following ping IP_address where IP_address is the IP address of the storage system If...

Page 117: ...gured Make sure the computer is powered on during the scheduled backup time Make sure the storage system is powered on during the scheduled backup time On the Status page make sure that the Status is...

Page 118: ...le using the default file name or type the desired file name in the File name text box and then click Save If desired you can save the file in a different location Once the file has been cre ated you...

Page 119: ...et this password you can reset it on the storage system However if you do this when your sys tem is down that is while you re booting from the re covery CD or booting remotely the recovery password in...

Page 120: ...nterface USB Two USB 2 0 connectors EMI Safety CE FCC Class B System Power 200 W power supply Operating Temperature 10 C to 35 C 50 F to 95 F Technical note If the temperature of the processor reaches...

Page 121: ...Service DHCP client server default IP address for Port 1 is 192 168 0 101 Supported Web Browsers Microsoft Internet Explorer 6 0 Firefox 1 06 or newer RAID Standard RAID 0 RAID 1 RAID 5 RAID 5 spare R...

Page 122: ...10 1 0 This section will help you decide which RAID level is right for your application RAID levels effect the total available storage capac ity of the disks in the RAID array The table below de scri...

Page 123: ...in the array So for instance if you had four disks installed ranging in capacity from 40GB to 80GB when the RAID 0 array is built your system will see one 160GB 40GB x 4 hard disk While this is a ver...

Page 124: ...the storage capacity of a single disk because the same data is duplicated on both disks However the 100 percent redundancy of data does not require a rebuild in the case of a drive failure In that cas...

Page 125: ...5 only if your Ethernet Disk RAID has at least three disks If the disks are not the same size the smallest of the disks determines how much disk space is available for data For example if one disk is...

Page 126: ...g three You can use RAID 5 spare only if your Ethernet Disk RAID has four disks If the disks are not the same size the smallest of the disks determines how much disk space is available for data simila...

Page 127: ...slots constitute the second pair In each pair the smaller of the two disks is used for data and the larger of the two disks is used as the mirror If one disk in the pair fails the other disk continues...

Page 128: ...nstalled Names of any other devices installed on your computer including CD DVD burners Before You Contact Technical Support Information to Include in Email Correspondence Information Where to Find In...

Page 129: ...ie com fr contact LaCie Germany Contact us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie Nether...

Page 130: ...uppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or con...

Page 131: ...acronym for network interface card NTP An acronym for Network Time Protocol a mechanism for synchronizing a computer s time with a standard time on a server RAID An acronym for redundant array of inde...

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