Lab companion IL3-15, Operation Manual

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Manual NO. 220412L002 Version : 0.0
8.3 Warranty
9.3.1 Terms of Warranty Service
(1) Customer can get free warranty service for 2 years limited warranty from the date of purchase
when the machine is broken while operating
.
(2) When user order to repair, please check the below details.
9.3.2 Warranty exception
Customer can’t get free warranty service in case of as below.
1. If the machine is broken due to the Act’s of God.
2. If the machine is broken due to overuse of voltage.
3. If there is some shock to the machine.
4. If the outer part is damaged by solvent.
5. If the machine is broken without taking care of the “Notice” alerted on the manual.
6. If persons who are not under the authority of service of Jeio tech fixed or changed parts of the
machine.
7. If the broken machine is due to customer’s fault.
9.3.3 How to request service
Fill out the service application form, and submit form to agent or headquarter.
Then you could have prompt, accurate service.
1. Please fill out and submit the form with below information included for immediate service.
2. Date of purchase
3. Name / Address / Phone / E-mail
4. Serial Number(refer to the ID plate on the side of the unit
5. Damage condition