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Kyocera ECOSYS P2040dw, Frequently Asked Questions Manual

The Kyocera ECOSYS P2040dw is a high-performance monochrome printer designed for small to medium-sized businesses. For any queries regarding the setup and operation of this printer, you can refer to the Frequently Asked Questions Manual. You can download the manual for free from our website.

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Frequently Asked 
Questions 

 
ECOSYS P2040dw

 

 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for ECOSYS P2040dw

Page 1: ...kyoceradocumentsolutions us Frequently Asked Questions ECOSYS P2040dw...

Page 2: ...15 My M2040dw displays an error indication 16 My M2040dw does not turn on 17 My M2040dw has a message on the display that a Paper Jam has occurred Also there is a flashing light with an exclamation m...

Page 3: ...ys Check toner Low toner Check to ensure the toner is Genuine Kyocera Toner You can do this by checking if the toner has the Kyocera Hologram on the toner bottle 1 Remove the toner container and shake...

Page 4: ...ECOSYS P2040dw 4 2 Make sure the front cover is closed all the way 3 Make sure the toner is installed in the printer correctly...

Page 5: ...o I check the Toner Level on my P2040dw The toner gauge can be found on the printer Status Page Press the Menu key press the to select Report Print key select Print Status Page Check Toner Gauges at t...

Page 6: ...Press the Menu key press the key to select Report Print key select Print Status Page Look for the heading of Network on left column of the printed Status Page Below Network look for IPv4 Look for the...

Page 7: ...ECOSYS P2040dw 7 The default login is Username Admin capital A Password Admin capital A...

Page 8: ...ns UserID 4000 Password 4000 The No Home selection does not use the ID password function If you are in a home office or the only user of this printer it s recommended to use the Home option Press the...

Page 9: ...ws 7 Windows Server 2008 R2 and Windows Server 2008 a security message appears To proceed with the installation allow the installer to make changes to your computer For more information on Microsoft W...

Page 10: ...ECOSYS P2040dw 10 When the extraction completes The Kyocera Product Library will open Accept the License Agreement...

Page 11: ...ECOSYS P2040dw 11 Acknowledge the Energy Star Compliance notification by clicking OK In the menu on the left select Express Install...

Page 12: ...ECOSYS P2040dw 12 In Express mode the installer will search the network and USB connections for any Kyocera devices Click on the printer to highlight it and click Install...

Page 13: ...13 Select Yes to allow the driver to report issues to Kyocera in the event of an issue If you do not wish to allow the reporting select No The Product Library will start installing the selected driver...

Page 14: ...ECOSYS P2040dw 14 Once complete select the check box to Print A Test Page Please note that for Energy Star Compliance Duplex is enabled by default...

Page 15: ...containers may cause failure A label is affixed to our genuine supplies as shown below 1 Replace the paper with new paper 2 Shake the toner container from side to side several times 3 Disable Eco Prin...

Page 16: ...r a specific error or will wake the machine from a sleep state 3 What does a blinking Ready light mean The Ready light blinks during print processing or when an error occurs 4 What does a blinking Att...

Page 17: ...cated on the lower right side of the front of the printer 2 Check that the power cord that came with the printer is fully inserted in the rear of the unit 3 Confirm the printer is plugged into a worki...

Page 18: ...rinter display The first line of text shows Paper JAM and the second line of text indicates the Paper Jam location Reference the images below and follow the steps outlined to clear the jammed paper Pa...

Page 19: ...ECOSYS P2040dw 19 2 Remove all the paper 3 Reload the paper in Multipurpose tray...

Page 20: ...d you until it stops 2 Remove any jammed paper Do not reuse the jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine Scraps of paper left...

Page 21: ...pen the Rear Cover 1 2 Remove any jammed paper Do not reuse the jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine Scraps of paper left...

Page 22: ...ECOSYS P2040dw 22 3 Open the cover A 4 Remove any jammed paper 5 Open the feed cover B...

Page 23: ...ECOSYS P2040dw 23 6 Remove any jammed paper 7 Open the duplex unit C 8 Remove any jammed paper...

Page 24: ...ECOSYS P2040dw 24 9 Push and close the Rear Cover 1 Pape Jam in the Duplex Unit 1 Pull Cassette 1 out toward you until it stops...

Page 25: ...paper Do not reuse the jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine Scraps of paper left in the device could cause subsequent jam...

Page 26: ...uter will be connected to this machine with Wi Fi Direct To use wired LAN cable directly connected to the machine the Auto IP Link local address will be assigned to the machine and the computer This m...

Page 27: ...ECOSYS P2040dw 27 Click Accept Select Maintenance Wi Fi Setup Tool OK...

Page 28: ...ECOSYS P2040dw 28 Configure the settings Select Do not use WPS Press next...

Page 29: ...ECOSYS P2040dw 29 Press next Select LAN cable and press Next...

Page 30: ...ECOSYS P2040dw 30 Press Next Select Easy setup and Press Next A list of available printers will be displayed select your model and press Next...

Page 31: ...ECOSYS P2040dw 31 Enter Admin for User name and Admin for password Select Use device settings Press Next Software will show connecting status...

Page 32: ...ECOSYS P2040dw 32 Select your Network Authentication type and enter Password in the Pre Shared Key field Press Next Software will show connecting status...

Page 33: ...ECOSYS P2040dw 33 Setup Complete NOTE Only one device can be added at a time using Wi Fi setup tool It may take some time to search for the device...

Page 34: ...art the network Menu key key Wi Fi Settings key key Restart Network OK key OK key Find the Wi Fi Direct SSID and password Menu key key Wi Fi Direct Set key Note the network name SSID IP address and pa...

Page 35: ...4 Wi Fi Setup Tool OK NOTE Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel If t...

Page 36: ...ECOSYS P2040dw 36 Configure the settings Select Do not use WPS Press next Press Next...

Page 37: ...ECOSYS P2040dw 37 Select Wi Fi Direct and press Next Press Next...

Page 38: ...ECOSYS P2040dw 38 Select Advanced setup and Press Next Select Express...

Page 39: ...ECOSYS P2040dw 39 Select Finish A list of available printers will be displayed select your model and press Next Software will show connecting status...

Page 40: ...ECOSYS P2040dw 40 Enter Admin for User name and Admin for password Select Use device settings Press Next Select your network SSID and press Next...

Page 41: ...ECOSYS P2040dw 41 Select your Network Authentication type and enter Password in the Pre Shared Key field Press Next Software will show connecting status...

Page 42: ...ECOSYS P2040dw 42 Setup Complete Select Finish NOTE Only one device can be added at a time using Wi Fi setup tool It may take some time to search for the device...

Page 43: ...page on my P2040dw it states incorrect login User Name or Password The default login is Admin capital A for both the username and PW If the issue persists try a different browser Once logged in you wi...

Page 44: ...used in the multipurpose tray Values Envelope Monarch Envelope 10 Envelope DL Envelope C5 Executive Letter Legal A4 B5 A5 R A6 B6 Envelope 9 Envelope 6 ISO B5 Custom Hagaki Cardstock OufukuHagaki Retu...

Page 45: ...e Properties button Select the Basic tab to set the desired Media type 4 Click OK button to return to the Print dialog box Start printing Click the OK button For more information please refer to the E...

Page 46: ...ill be presented with many driver files The latest Mac installer will be at top Mac Driver 5 1 supports Mac OS X 10 9 and later Click on the blue download arrow to the far right Your file will start d...

Page 47: ...ide and the uninstaller We would recommend running the uninstaller first if you are having trouble printing or have issues with a previously installed Kyocera driver The Setup guide also has install a...

Page 48: ...tion about what has been updated in this version and known issues Select continue Next up is license agreement select continue and agree This next screen describes how much space will be taken up by i...

Page 49: ...will have the choice of turning off duplex by default enabling Print option for PCL and PDF output Or enabling Kyocera Net Manager Select install 1 Enter the Admin username and password for computer A...

Page 50: ...ECOSYS P2040dw 50 Install will continue then select close This will install the required files needed to configure the print driver...

Page 51: ...irst verify that your Kyocera device is powered on and connected to USB or network Select the apple icon in upper left corner of computer screen select System Preferences then select Printers and Scan...

Page 52: ...fic IP address for the device you re connecting to this is the preferred and most common method of adding networked Kyocera Devices Default Select the default tab All your network and USB connected de...

Page 53: ...to whatever you wish Press add and the printer will be added to the device list IP this is the most common and preferred method Select the IP tab Verify the Protocol is set to Line printer daemon LPD...

Page 54: ...displayed in the Use box It could be that you are not connecting to the correct printer or it is offline Also it could mean that the driver files are not installed Verify the correct model number with...

Page 55: ...l tab you can change the name or location and check the version of the driver In the Options tab you can change the installed options Supply levels will show current status of toner and waste toner Fr...

Page 56: ...ECOSYS P2040dw 56...

Page 57: ...of the company is to help organizations put knowledge to work to drive change Kyocera Document Solutions Inc is a core company of Kyocera Corporation a leading supplier of semiconductor packages indu...

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