KROHNE OPTISOUND 3010 C, Handbook

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7 Maintenance and fault rectification
OPTISOUND 3010 C • Four-wire 4 … 20 mA/HART
30504-EN-220310
Error Cause Rectification
E013 no measured value available Sensor in boot phase
Sensor does not find an echo, e.g. due to faulty installation
or wrong parameter adjustment
E017 Adjustment span too small Carry out a fresh adjustment and increase the distance be-
tween min. and max. adjustment
E036 no operable sensor software Carry out a software update or send instrument for repair
E041 Hardware error, electronics
defective
Exchange the instrument or send it in for repair
7.3 Exchanging the electronics module
If the electronics module is defective, it can be replaced by the user.
In Ex applications, only instruments and electronics modules with ap-
propriate Ex approval may be used.
If there is no electronics module available on site, one can be ordered
from the Krohne agency serving you.
7.4 How to proceed if a repair is necessary
If it is necessary to repair the instrument, please contact the responsi-
ble Krohne agency.
Error messages via the
display and adjustment
module