Kontron KOPS800 User Manual Download | Manualshive

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Kontron OPS-compliant Media Player KOPS800 & DSEK-12

5

1.5 Technical

Support

Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We

are committed to making our product easy to use and will help you use our products in your systems.

Please consult our Web site at

http://www.kontron.com/support

for the latest product documentation,

utilities, drivers and support contacts.

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Summary of Contents for KOPS800

Page 1: ...Kontron OPS compliant Media Player KOPS800 Digital Signage Evaluation Kit DSEK 12 Document Revision 1 0...

Page 2: ...This page is intentionally left blank...

Page 3: ...s 6 3 Guidelines for Safe Use 7 4 Product Specifications 8 4 1 Models 8 4 2 Chassis 8 4 3 Memory and hard drive 8 4 4 Wireless 8 4 5 Audio and video 8 4 6 CPU 8 4 7 I O connectors 9 4 8 Power rating 9...

Page 4: ...8 7 3 1 Confirming the Operating System Load 18 7 4 Specific Problems and Corrective Actions 18 7 5 Power Light does not Light 18 7 5 1 No Characters Appear on Screen 19 7 5 2 Characters are Distorted...

Page 5: ...OPS800 from DSEK 12 36 8 13 Troubleshooting DSEK 12 37 9 Warranty 41 10 Revision History 42 Appendix A Safety Information 43 A 1 Emissions Disclaimer 43 A 2 Intended Uses 43 10 1 1 Temperature and Ven...

Page 6: ...on America Inc reserves the right to change the technical specifications or functions of its products or to discontinue the manufacture of any of its products or to discontinue the support of any of i...

Page 7: ...Kontron and or its subsidiaries are available for technical support We are committed to making our product easy to use and will help you use our products in your systems Please consult our Web site at...

Page 8: ...e solutions This evaluation kit includes a Kontron OPS compliant media player KOPS800 and pre configured content creation software and content management software along with Microsoft OS options for a...

Page 9: ...moisture or humidity 3 Do not expose your product to high temperature 3 Do not expose your product to open flame 4 Do not drop throw or bend your product 5 Do not attempt to disassemble or modify you...

Page 10: ...SEK12_ System Level Kit 2 7GHz with fan DSEK817i7 000 DSEK12_ System Level Kit i7 1 7GHz without fan 4 2 Chassis EG Steel aluminum OPS compliant Media Player Dimensions 118 x 200 x 30 mm DSEK 12 Dimen...

Page 11: ...n 4 8 Power rating 15V DC 6A Adaptor Input 90 260V 47 63Hz ac Output 15V DC 6A 4 9 Environment Operation temperature 0 40 deg C 4 10 System Cooling The system is either active or passively cooled base...

Page 12: ...guide and Errata as applicable See the downloads section of the Kontron OPS compliant media player KOPS800 or DSEk 12 product page on www kontron com The latest version of this manual and the Out of b...

Page 13: ...ghts when the device is turned on Status LEDs Indicates the system status of the device Audio in Jack It is designed to connect an external microphone for video conferencing voice narration audio reco...

Page 14: ...PS compliant Media Player KOPS800 into an OPS compliant Display Step 1 Hold the media player as shown Step 2 Plug into an OPS compliant video display panel Step 3 This is how the Kontron OOPS complian...

Page 15: ...n to external equipment 5 3 1 Front panel connections Connect all the appropriate devices to their corresponding sockets as shown below LAN Stereo speaker HDMI monitor USB 3 0 USB 3 0 Stereo microphon...

Page 16: ...r The blue power on light will turn on 5 4 Installing the Antenna To install the antenna remove it from the plastic cover and screw it into the appropriate antenna connectors WARNING The antennas supp...

Page 17: ...ing hardware button at power on Ability to update the BIOS Firmware from the BIOS EFI Shell DOS Linux command line utility Ability to save BIOS Configuration into a persistent Store USB SATA MicroSD T...

Page 18: ...lity press DEL or F2 when the following string appears during boot up Press DEL to enter Setup The Info Menu then appears The Setup Screen is composed of several sections Setup Screen Location Functio...

Page 19: ...fore going through in depth troubleshooting first attempt to reset your system using one of the methods below To do this Press Soft boot reset to clear the system memory and reload the operating syste...

Page 20: ...pheral devices Disconnect each of devices from the system except for the keyboard and the video monitor 2 Make sure the Kontron OPS compliant media player KOPS800 is properly inserted into the display...

Page 21: ...contrast controls properly adjusted on the vdisplayr See the manufacturer s documentation Are the display s signal and power cables properly installed Does this display work correctly if plugged into...

Page 22: ...he software vendor s customer service representative 7 5 7 Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running co...

Page 23: ...ntron OPS compliant media player KOPS800 inserted in a DSEK 12 chassis 1 Wi Fi WLAN antennas External power supply and cable HDMI cable Software Easy to edit examples for quick prototyping with custom...

Page 24: ...Kontron OPS compliant Media Player KOPS800 DSEK 12 22 8 2 DSEK 12 Assembly diagram...

Page 25: ...Kontron OPS compliant Media Player KOPS800 DSEK 12 23 8 3 DSEK 12 Drawing...

Page 26: ...Kontron OPS compliant Media Player KOPS800 DSEK 12 24 8 4 Front panel connections for DSEK 12 Power socket USB 2 0 port USB 3 0 ports HDMI port Display Port socket 9 pin serial port Audio in out port...

Page 27: ...el connections for DESK 12 Connect all the appropriate devices to their corresponding sockets as shown below Ethernet Port Stereo speaker port HDMI port USB 3 0 Port USB 3 0 Port Stereo microphone por...

Page 28: ...ety agency rating is acceptable for use but do not use the IEC320 C7 PW cords that are squared on one side 8 8 In box Documentation Documentation available in the box includes an Out of Box guide and...

Page 29: ...alidates the certifications and may be dangerous To install the power supply external power brick follow these steps 1 Attach the cord for your geography to the power supply The power supply is extern...

Page 30: ...ed Standard 7 Scala Recovery You may return to this screen to use other options at any time The following sections will give you an overview of the Flypaper and scala software options 8 11 2 Windows E...

Page 31: ...y 7 Start Menu 20 Login Screen Presented on Subsequent Sessions 21 Activation Status Choose Computer Properties 22 Activation automatic in 3 days or manually initiated 23 30 day grace period to activa...

Page 32: ...ll as an overview of Flypaper and how it solves the content creation problem that exists within the digital signage industry Sample Content Created with Flypaper The green boxes showcase variety of co...

Page 33: ...Kontron OPS compliant Media Player KOPS800 DSEK 12 31 Each Flypaper Demo when selected will cycle as an example of a Digital Sign...

Page 34: ...cts require an internet connection to function properly Those samples display another icon representing that feature Intel AIM Suite Integration The blue box is the feature showcase sample This sample...

Page 35: ...UNCH FLYPAPER in the lower left corner Note You will be asked to activate Flypaper when first launching it More Information Click the purple box to visit the web site at http www flypaper com dsek Hel...

Page 36: ...ftware Scala offers extensive online multi lingual documentation http www scala com extras manuals software quick start and user guides searchterm user Scala online templates are availavle at http www...

Page 37: ...Kontron OPS compliant Media Player KOPS800 DSEK 12 35 By selecting the scala option from the main DSEK 12 menu you will see 1 Start Up Screen with Base Menu 2 Expanded Menu Components...

Page 38: ...Scala Player 8 12 Removing Kontron OPS compliant media player KOPS800 from DSEK 12 Use a Phillips head screw driver to unscrew the three screws on either side of the DSEK 12 in order to release the K...

Page 39: ...orrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems with Newly Installed Application...

Page 40: ...to the operating system If the operating system prompt does not appear see No Characters Appear on Screen Specific Problems and Corrective Actions This section provides possible solutions for specifi...

Page 41: ...ify the correct frame type in your NET CFG file Cannot connect to the DSEK 12 using Wi Fi Check to see if the Wi Fi 3G indicator light is on It should be red and be the third light on the top It is su...

Page 42: ...Make sure all necessary files are installed If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random comp...

Page 43: ...charge as long as warranty conditions are observed The warranty does not apply to defects resulting from improper or inadequate maintenance or handling by the buyer unauthorized modification or misus...

Page 44: ...Kontron OPS compliant Media Player KOPS800 DSEK 12 42 10 Revision History Revision Date Edited by Changes 1 0 26 Aug 2012 NYP Preliminary version...

Page 45: ...ease contact your local Kontron Representative See Appendix B Regulatory and Certification Information for product Safety and EMC regulatory compliance information This is an FCC Federal Communication...

Page 46: ...and disconnect all cables connected to I O connectors or ports on the system 5 Provide electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground of the sys...

Page 47: ...protective gloves The OPS compliant media player KOPS800 and the DSEK 12 is designed to operate in a typical office environment Choose a site that is Clean and free of airborne particles other than n...

Page 48: ...SA Canada CISPR 22 Emissions International EN55022 Emissions Europe EN55024 Immunity Europe EN61000 3 2 Harmonics Europe EN61000 3 3 Voltage Flicker Europe CE EMC Directive 89 336 EEC Europe 10 1 4 Ce...

Page 49: ...s with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference includ...

Page 50: ...governing radio frequency emission in countries such as the United States Canada the European Union the wireless transmitters and electrical circuits in the OPS compliant media player KOPS800 may caus...

Page 51: ...g Munich Germany Tel 49 0 8165 77 777 Fax 49 0 8165 77 219 info kontron com North America 14118 Stowe Drive Poway CA 92064 7147 USA Tel 1 888 294 4558 Fax 1 858 677 0898 info us kontron com Asia Pacif...

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