Kontron OPS-compliant Media Player KOPS800 & DSEK-12
18
•
For displays with AC Power Modules, check to ensure power cord is properly plugged into a 5-15R
outlet for 100-120V or a 6-15R outlet for 200-240V
•
Are all cables correctly connected and secured?
•
Are all peripheral devices installed correctly?
•
Are all device drivers properly installed?
•
Are the configuration settings made in Setup correct?
•
If you are using a different operating system than the ones that are preloaded, is the operating
system properly loaded? Refer to the operating system documentation.
7.3
Hardware Diagnostic Testing
This section provides a more detailed approach to identifying a hardware problem and locating its source.
CAUTION
:
Turn off devices before disconnecting cables.
Before disconnecting any peripheral cables from the system, turn off the system by unplugging the power cord, and
any external peripheral devices.
1. Turn off the Kontron OPS-compliant media player KOPS800 using the power button. Turn off and disconnect all
external peripheral devices. Disconnect each of devices from the system, except for the keyboard and the video
monitor.
2. Make sure the Kontron OPS-compliant media player KOPS800 is properly inserted into the display. Turn on
both the video display and the KOPS800. Set its brightness and contrast controls to at least two thirds of their
maximum ranges (see the documentation supplied with your video display).
3. This should turn on the system. If the power LED does not light, see Section below, “Power Light does not
Light”.
7.3.1 Confirming the Operating System Load
Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the
operating system. If the operating system prompt does not appear, see
“
No Characters Appear on Screen
”
.
7.4
Specific Problems and Corrective Actions
This section provides possible solutions for specific problems:
Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or
authorized dealer for help.
7.5
Power Light does not Light
Check the following:
•
Is the KOPS800 properly inserted into the display?
•
Is the display turned on?
•
For AC, will other items plugged into the same power outlet function correctly?
