Könner & Söhnen KS 7HP-1050G, Manual

Page: 37 / 39

36
14. WARRANTY SERVICE TERMS
TERMS AND CONDITIONS:
The international manufacturer warranty is 1 year. The warranty period starts from the date of purchase. In cases
when warranty period is longer than 1 year according to local legislation please contact your local dealer. The Seller
which sells the product is responsible for granting the warranty. Please contact the Seller for warranty. Within the
warranty period, if the product fails because of defects in the production process, it will be exchanged on the same
product or repaired.
The warranty card should be kept throughout the warranty period. In case of warranty card loss, a second one
will not be provided. The customer must provide the warranty card and buyer`s check during request for repair or
exchange. Otherwise, the warranty service will not be provided. The warranty card, attached to the product during
sale, should be correctly and fully completed by the retailer and customer, signed and stamped. In other cases,
warranty is not considered as valid.
Provide clean product to the service center. Parts, that must be replaced, are the property of the service center.
WARRANTY EXCLUSIONS:
- If the user has failed to comply with the instructions in this manual.
- If the product features damaged or missing identification stickers or labels, serial numbers, etc.
- If product malfunction was due to improper transportation, storage and maintenance.
- In case of mechanical damages (cracks, chips, impact and fall marks, deformation of housing, power cord, plug
or any other components), including those resulting from the freezing of water (ice formation), provided there are
foreign objects inside the unit.
- If the product has been improperly installed and connected to the mains supply or misused.
- If the claimed malfunction cannot be diagnosed or demonstrated.
- If proper operation of the product can be restored following cleaning from dust and dirt, appropriate adjustment,
maintenance, oil change, etc.
- If the product is used for business related purposes.
- If faults are detected, which have been caused by product overload. Signs of overload are molten or discolored
parts as a result of high temperatures, damaged cylinder or piston surfaces, degraded piston rings or connecting rod
bushes.
- The warranty does not cover the failure of the product automatic voltage regulator due to careless handling or
mishandling.
- If faults are detected, which have been caused by instability of the user’s power grid.
- If there are faults caused by contamination or fouling such as contamination of the fuel, oil or cooling system.
- If electrical cables or plugs show signs of mechanical or thermal damage.
- In the event of foreign liquids and objects, metal chips, etc. inside the product.
- If the malfunction is caused by the use of non-original spare parts and materials, oils, etc.
- If there are two or more faulty units that are not interconnected.
- If the damage was caused by natural factors such as dirt, dust, humidity, high or low temperature, natural disasters.
- To quick-wear parts and components (spark plugs, nozzles, pulleys, filter and safety elements, batteries, removable
devices, belts, rubber seals, clutch springs, axles, manual starters, oils, gear).
- To preventive maintenance (cleaning, greasing, washing), installation and adjustment.
- If the product was tampered with, independently repaired or modified.
- In case of malfunctions resulting from normal wear and tear as a result of longterm use (end of life).
- If product operation was not stopped and continued after detecting a malfunction.
- Batteries supplied with equipment are covered by a warranty of three months.