Chapter 5 Troubleshooting
5-3
2 Troubleshooting
2.1
Errors shown on the personal computer screen
Error message
Action
“Scanner - Hardware error”
“Scan head positioning error”
•
Turn off the power switch of the Scanner, and turn
it on again. Restart the personal computer.
“I/F error”
•
After confirming that the USB cable is connected,
turn ON the power switch of the Scanner again and
restart the computer.
“Adjustment Failure”
During “Setup” adjustment:
•
Verify that the chart is an adjustment chart.
•
Verify that there is no dirt on the chart.
•
Place the chart in the correct position.
“Failed to read the PS5K_adj.dat.”
Reinstall the driver.
Summary of Contents for PS5000C MKII
Page 1: ...PS5000C MKII Operator s Manual...
Page 2: ......
Page 16: ......
Page 17: ...Chapter 1 Precautions for Installation Operation...
Page 22: ...PS5000C MKII Operator s Manual 1 6...
Page 23: ...Chapter 2 Overview...
Page 27: ...Chapter 3 PS5000C MKII Twain Driver...
Page 59: ...Chapter 4 Operation...
Page 78: ...PS5000C MKII Operator s Manual 4 20...
Page 79: ...Chapter 5 Troubleshooting...
Page 84: ...PS5000C MKII Operator s Manual 5 6...
Page 85: ...Chapter 6 Maintenance...
Page 87: ...Chapter 7 Product specifications...
Page 93: ......