9
Maintenance and Trouble-Shooting
9-102
Minoltafax 1600
9.3
Trouble-Shooting
If there are any problems with your fax machine, please read the following
instructions carefully. If none of the suggested solutions solve the pro-
blem, please contact the technical service.
Never try to disassemble or to fix the machine yourself. You might inflict
more damage or suffer from electric shock.
Problem
Solution
No message appears on
the display.
Make sure the power plug is connected properly. Check wheth-
er the power switch is on.
Check whether the wall socket is working properly by connect-
ing another device.
No reception copy is print-
ed.
Make a copy to check if the machine is working properly. Make
sure there is paper in the paper cassette.
The fax machine is
switched on but does not
receive.
Check whether the machine is in manual reception mode or
memory reception mode, whether there is paper in the paper
cassette and / or enough memory is available.
The ADF does not work.
Check the size of the document and if it is placed properly in
the feeder.
The printouts have black
lines.
Make a copy with your machine. If the copy shows no lines the
problem is at the other location. If no stripes appear on the
copy, the remote side's machine is probably defective.
The display shows Docu-
ment jam or recording pa-
per jam.
Please follow the procedures explained earlier in this chapter.
If the problem persists, contact the technical service.
No dial tone can be heard.
Remove the fax plug from the wall outlet and check your tele-
phone. If the telephone works properly, contact the technical
service.
Communication error
Most errors are caused by bad lines. Please try again to con-
tact the other fax machine. If the problem persists, contact the
technical service.
The printed image is dis-
torted.
Adjust the paper guides.
The copy quality is poor.
If black stripes appear on the copy, clean the scanner surface.
If the printout is too light or blurred, remove the toner cartridge
and shake it.
Pages come out wrinkled
and there are frequent pa-
per jams and double feed-
ings.
Check the paper size and paper type. Make sure the paper is
not wrinkled or folded.
The other fax machine's
printouts are distorted.
Adjust the paper guides.
Although the paper cas-
sette has been refilled the
error light is on and the
message "NO PAPER" ap-
pears on the LCD. Replac-
ing the Paper
Make sure the paper cassette is properly loaded.
