Action
Yes
No
Step 4
a
Check if a bright light enters the right side of the printer, and
move the printer if necessary.
b
Print the document.
Do vertical dark bands appear on prints?
Contact
The problem is
solved.
Vertical dark lines or streaks
Action
Yes
No
Step 1
a
From the control panel, navigate to:
Settings
>
Troubleshooting
>
Cleaning the scanner
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 3.
Go to step 2.
Step 2
a
Using a damp, soft, lint-free cloth, clean the scanner. For more
information, see
“Cleaning the scanner” on page 136
b
Copy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Contact
The problem is
solved.
Step 3
a
Check if the printer is using a genuine and supported toner
cartridge.
Note:
If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4.
The problem is
solved.
Troubleshooting
192
Summary of Contents for Bizhub 4000i
Page 1: ...User s Guide 2018 3 AAFM 9565 11A...
Page 30: ...2 Select the job to cancel Printing 30...
Page 147: ...Maintaining the printer 147...
Page 155: ...Paper jam in the front door 1 Remove the tray 2 Open the front door Clearing jams 155...
