Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note:
If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Are text or images cut off?
Go to step 2.
The problem is
solved.
Step 2
a
Remove, and then insert the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Are text or images cut off?
Go to step 3.
The problem is
solved.
Step 3
a
Remove the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Remove any packing material that is stuck on the imaging unit.
Note:
Make sure to remove any obstruction between the
charge roller and photoconductor drum.
c
Insert the imaging unit.
d
Print the document.
Are text or images cut off?
Go to step 4.
The problem is
solved.
Step 4
a
Replace the imaging unit.
b
Print the document.
Are text or images cut off?
Contact
The problem is
solved.
Troubleshooting
189
Summary of Contents for Bizhub 4000i
Page 1: ...User s Guide 2018 3 AAFM 9565 11A...
Page 30: ...2 Select the job to cancel Printing 30...
Page 147: ...Maintaining the printer 147...
Page 155: ...Paper jam in the front door 1 Remove the tray 2 Open the front door Clearing jams 155...
