Print jobs do not print
Action
Yes
No
Step 1
a
From the document that you are trying to print, open the Print
dialog, and then check if you selected the correct printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a
Check if the ports are working, and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a
Remove, and then install the printer software.
b
Print the document.
Is the document printed?
The problem is
solved.
Contact
Troubleshooting
172
Summary of Contents for Bizhub 4000i
Page 1: ...User s Guide 2018 3 AAFM 9565 11A...
Page 30: ...2 Select the job to cancel Printing 30...
Page 147: ...Maintaining the printer 147...
Page 155: ...Paper jam in the front door 1 Remove the tray 2 Open the front door Clearing jams 155...
