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Kohler OnCue Plus DC, Operation

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Kohler OnCue Plus DC Operation Download Page 20

TP-6928 1/14

20 Section 2 OnCue Plus Operation

2.3 Start OnCue Plus

Start OnCue

r

Plus by navigating to the website

www.kohlergenerators.com\oncue. The OnCue Plus

login window opens. See Figure 2-2.

When you start OnCue Plus for the first time, click on

Create Account.

2

1. If you have an account, enter your username and password and click LOG IN.

2. New users click Create Account.

1

Figure 2-2

OnCue Plus Sign In Screen

Summary of Contents for OnCue Plus DC

Page 1: ...lus Generator Management System for Kohlerr Residential Light Commercial Generator Sets equipped with the following controllers RDC DC RDC2 DC2 VSC Residential Commercial Generator Sets TP 6928 1 14 O...

Page 2: ......

Page 3: ...ber 15 1 9 1 RDC2 and VSC Controller Password and Serial Number 15 1 9 2 DC2 Controller Password and Serial Number 15 1 9 3 RDC DC Controller Password 15 1 9 4 Nameplate Serial Number 16 1 10 Connect...

Page 4: ...ta Updates 35 2 14 6 Generator Settings 35 2 14 7 Rename Outputs Manual and Automatic 36 2 14 8 Delete a Generator 36 Section 3 Troubleshooting 37 3 1 Introduction 37 3 2 Check for Server Connection 3...

Page 5: ...se severe injury or death Disconnect the battery cables before working on the generator set Remove the negative lead first when disconnecting the battery Reconnect the negative lead last when reconnec...

Page 6: ...TP 6928 1 14 6 Safety Precautions and Instructions Notes...

Page 7: ...t be equipped with the Ethernet option board kit GM62465 KP1 See TT 1566 provided with the kit for installation instructions Information in this publication represents data available at the time of pr...

Page 8: ...urope Middle East Africa EMEA Kohler Power Systems Netherlands B V Kristallaan 1 4761 ZC Zevenbergen The Netherlands Phone 31 168 331630 Fax 31 168 331631 Asia Pacific Power Systems Asia Pacific Regio...

Page 9: ...he ability to automatically send email or text messages to notify selected recipients of generator set activity and faults maintenance reminders and storm warnings 1 1 1 Mobile Apps OnCue Plus for iPh...

Page 10: ...blepowersupply UPS forthemodem and router is recommended D Network cable for connection to the Ethernet router not included with the OnCue Plus kit D Controller firmware versions shown in Section 1 8...

Page 11: ...cted ATS LCM or Load Shed Kit PIM G6 116 Smart phone OnCue Plus Server on the Internet Figure 1 2 Typical Connections for RDC2 DC2 Controller Tablet Smart phone VSC Generator Set Controller Router Cab...

Page 12: ...igure 1 4 Also see Section 1 7 1 Tablet RDC2 Generator Set Controller Router Cable or DSL Modem Customer provided See module installation instructions for RBUS connection information The load shed kit...

Page 13: ...controller password and generator set serial number for entry into the OnCue Plus application In most cases once the new firmware is uploaded to the controller and the Ethernet board is connected to...

Page 14: ...r example if the version number is 2 3 17 the major version number is 2 the minor version number is 3 and the build number is 17 The build number is typically not shown on the controller display but i...

Page 15: ...umber S N and password 1 9 2 DC2 Controller Password and Serial Number Be ready to write down the serial number and password The serial number S N and password are displayed for 10 seconds Follow this...

Page 16: ...w multiple times Figure 1 7 Finding the Serial Number and Password RDC2 and VSC Controllers 1 9 4 Nameplate Serial Number Verify that the serial number shown on the controller display matches the seri...

Page 17: ...uer Plus kit for instructions 2 Connect the generator set to the Internet using a network cable connected from the Ethernet board to your router or modem 1 11 OnCue Plus Startup D To use the OnCue Plu...

Page 18: ...TP 6928 1 14 18 Section 1 System Information and Installation Notes...

Page 19: ...a user name account password and display name for your generator set and provide the generator location Obtain other information from the generator set and the OnCue Plus kit Required information is l...

Page 20: ...website www kohlergenerators com oncue The OnCue Plus login window opens See Figure 2 2 When you start OnCue Plus for the first time click on Create Account 2 1 If you have an account enter your user...

Page 21: ...a safe place Click on Terms of Service near the bottom of the screen and read the OnCue terms and conditions of use Then click on the box next to I accept the OnCue Plus terms and conditions of use to...

Page 22: ...generator set or if you are a dealer monitoring numerous customer systems you may add them to your account using this screen The generator set serial number and controller password are required See Se...

Page 23: ...find the serial number on the generator set s nameplate Find the activation code on the decal provided with OnCue Plus See Figure 2 5 Attach the OnCue activation code decal to the generator set 1 GM81...

Page 24: ...ettings To select a view click on the desired view in the toolbar near the top of the screen The selected view is highlighted in the toolbar 2 8 Status The status screen is shown in Figure 2 8 See Fig...

Page 25: ...ttings screen GEN Symbol Generator Status Green when active gray when not available Power Line Symbol Utility power status Green when active gray when not available Home Symbol and home status message...

Page 26: ...will appear in a list on the left side of the screen Scroll down if necessary and click on the generator that you want to monitor The selected generator set is displayed at the top of the list and al...

Page 27: ...arts and stops are displayed Generator fault conditions including warnings and shutdowns are also displayed Click on Reset Faults to clear the active fault conditions Contact your local dealer or dist...

Page 28: ...SG generator set runs at rated no load speed D Unloaded Cycle Exercise Runs the unloaded cycle exercise with complete system diagnostics See generator set Operation Manual for information about the un...

Page 29: ...e for remote start stop using OnCue Plus Note The Stop Exercise command will not stop the generator set if it was started at the controller by pressing RUN by a remote start command from an ATS or by...

Page 30: ...rol items in your home connected to outputs 3 through 6 1 Select the Controls screen in the OnCue Plus Toolbar 2 Click on the name of the output to turn it on or off The status indicator ON OFF flashe...

Page 31: ...before using the Dealer feature See Section 2 14 Settings 2 12 2 Email Your Dealer Clicking on the EMAIL command will open the email application on your device and open a new email addressed to your...

Page 32: ...us Operation 2 13 Maintenance Click on Maintenance to see the last time your generator was serviced and when the next service is due This screen also allows you to check the dates of the last and next...

Page 33: ...Notifications OnCuer Plus can be configured to send email or SMS text messages alerting the recipient of generator set faults exercise updates and maintenance reminders Email and text messages includ...

Page 34: ...ail to SMS system For example if the customer is a subscriber of Verizon Wireless with the cellular telephone number 920 555 1212 a text message can be sent to their cell phone by sending an email to...

Page 35: ...enerator is connected for the first time the generator name displayed in OnCuer Plus will be the generator serial number Use the Genset Name setting to change the name to something that identifies the...

Page 36: ...2 23 Editing Manual or Automatic Management Labels 2 14 8 Delete a Generator The Delete Generator command where Generator is replaced with the name of the currently selected generator allows you to re...

Page 37: ...ns with tools or jewelry while making adjustments or repairs Remove all jewelry before servicing the equipment NOTICE Electrostatic discharge damage Electrostatic discharge ESD damages electronic circ...

Page 38: ...will see the symbols shown in Figure 3 4 Microsoftr and Windowsr are registered trademarks of Microsoft Corporation 1 1 Click to turn on Telnet Client Figure 3 2 Telnet Activation Microsoftr Windowsr...

Page 39: ...the controller is lit 4 Check the server connection on the generator set controller See Section 3 2 D RDC2 DC2 or VSC Controller Use telnet to check the server connection See Section 3 2 2 for instru...

Page 40: ...DC controller Remove the controller s F3 fuse and disconnect power to the generator set before disconnecting the Ethernet cable Follow the safety precautions in this document and in the generator set...

Page 41: ...s cu in cubic inch cw clockwise CWC city water cooled cyl cylinder D A digital to analog DAC digital to analog converter dB decibel dB A decibel A weighted DC direct current DCR direct current resista...

Page 42: ...titer screw PHH Phillipsr hex head screw PHM pan head machine screw PLC programmable logic control PMG permanent magnet generator pot potentiometer potential ppm parts per million PROM programmable re...

Page 43: ......

Page 44: ...Asia Pacific Headquarters 7 Jurong Pier Road Singapore 619159 Phone 65 6264 6422 Fax 65 6264 6455 For the nearest KOHLER authorized installation service and sales dealer in the US and Canada Call 1 8...

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