Kohler OnCue Plus DC, Operation

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TP-6928 1/14 10 Section 1 System Information and Installation
1.2 Connect and Monitor Multiple
Generator Sets
If you own more than one generator set, or if you are a
dealer monitoring numerous customer systems, you
may use Kohler OnCue
r
Plus to monitor multiple
generator sets. To connect to each generator set, enter
the serial number, password, and activation code (if
required) for the generator set as described in Section
2.5. Each generator set needs to be added to your
account only once.
Generator sets can also be removed from your account.
See Section 2.14.8 for instructions to delete a generator
from your account.
1.3 Kohler OnCue Plus Server
Kohler Power Systems operates an Internet server
system used to connect Kohler generator sets to the
Kohler
r
OnCue Plus application.
All connections to the Kohler OnCue Plus Server are
fully encrypted for your protection. See Section 1.4,
Privacy Statement.
1.4 Terms of Service
Click on the Terms of Service link and review the OnCue
terms and conditions of use when you set up your
OnCue Plus account. See Section 2.4. By accepting
the OnCue terms and conditions of use, you are
acknowledging that you have read the OnCue terms
and conditions of use and agreeing to be bound by the
OnCue terms and conditions of use.
If you have questions or concerns about the OnCue
terms and conditions of use, please contact Kohler Co.
by email at privacy@kohler.com, or call
1-800-544-2444. Kohler Co. may update the OnCue
terms and conditions of use at any time.
1.5 System Requirements
The following items are the minimum requirements and
recommendations for connecting your generator to the
Internet.
D
“Always-on” Internet service for generator set
connection (for example, cable, DSL, or phone line
modem connected 24 hours)
D
Unused Ethernet port on a switch, router,or modem
D
An uninterruptible power supply (UPS) for the modem
and router is recommended.
D
Network cable for connection to the Ethernet router
(not included with the OnCue Plus kit)
D
Controller firmware versions shown in Section 1.8. It
may be necessary to use Kohler
r
SiteTech
t
software to update the firmware on the controller.
Contact your Kohler distributor or dealer.
D
USB cable, male USB A to male mini-B, for updating
the controller firmware.
D
RDC2, DC2, or VSC only: The generator set serial
number, password, RJ45 inline connector, and
OnCue Activation Code found on the decal, included
with the OnCue Plus kit.
D
RDC or DC only: The generator set serial number,
password, and Ethernet option board installed on the
generator set controller, included with the OnCue
Plus kit.
1.6 Internet Configuration and
Security (Firewalls)
When the generator set is connected to an intranet
network behind a firewall, for example in a commercial
or industrial setting, it may be necessary to configure the
firewall to open port 5253 to permit an outbound
connection. Contact your network administrator for
assistance if necessary.
1.7 OnCue Plus System Kits
Purchase one OnCue Plus kit for each generator set that
you want to monitor and control remotely. The kit
includes a one-year subscription to OnCue Plus. After
the first year, an annual fee will be charged for
continuing access to OnCue Plus.
1.7.1 RDC2/DC2/VSC Controller
The RDC2, DC2, and VSC generator set controllers are
equipped with an Ethernet cable for connection to the
Internet. Use the RJ45 inline connector included in the
OnCue Plus kit to connect the controller to the
customer-provided Ethernet cable connected to the
router or modem after setting the controller password.
See Figure 1-2 or Figure 1-3.
Note: The generator set controller requires a unique
12-digit activation code. The code is on the decal
included with the OnCue Plus kit.
Kohler OnCue Plus will prompt the user to enter the
activation code the first time the controller connects to
Kohler OnCue Plus Server and a user attempts to
connect to it.