A-61544 July 2008
4-1
4
Troubleshooting
Occasionally you may encounter a situation with your Scan Station
where it may not function properly. Refer to the information in this
chapter to help you resolve the situation before calling Technical
Support.
Indicator lights and
error codes
The indicator lights provide information on the current state of the Scan
Station.
Flashing green:
indicates the Scan Station is initializing from powering
on or warming up from a power saving mode and preparing to scan.
Steady green
: indicates the Scan Station is ready to scan.
Flashing red
: indicates a Scan Station error. Flashes
E
then a number,
such as 6 (indicating the Scan Station cover is open).
The following list of error codes may be displayed in the Function
window. When an error is indicated, the indicator light blinks the same
number of times as the number displayed in the function window.
Therefore, if the cover is open, the number “6” appears in the Function
window and the indicator flashes red and blinks six times.
1 - 5, 7 and 8
Call Service.
6
The cover is open.
9
There is a document jam.
Clearing a document
jam
If your Scan Station stops scanning due to a document jam, follow the
procedures below:
1. Press the cover release button to open the Scan Station cover.
2. Remove any jammed documents from inside the Scan Station.
3. Close the cover.
