7-2
A-61096 June 1999
Trouble
Probable Cause
Remedy
Repeated jamming.
The transport system baffle
plates and operator-accessible
areas are not firmly closed.
Repeat any recent jam clearing or
maintenance procedures, making
certain all baffle plates are firmly
in place and all operator-
accessible areas are properly
closed. Refer to “Clearing the
document path” later in this
chapter.
Clear streak on scanned/
filmed images.
There may be a foreign object
in the optical path.
Check and clean imaging guides
and transport area. Refer to
Chapter 5,
Maintenance.
Overall film image density too
light, too dark or uneven.
AEC in wrong mode.
Refer to Chapter 3, “Setting the
automatic exposure control”.
AEC offset incorrect.
Refer to Chapter 3, “Setting the
automatic exposure control”.
Wrong film used.
Check for correct film type. Thin
film should be used in the Smart
Cassette 215; regular/thick film
should be used in the Smart
Cassette 100.
Dust or dirt on mirrors or
imaging guides.
Check and clean imaging guides
and mirrors. Refer to Chapter 5,
Maintenance.
Lamps are dirty or not properly
installed.
Check the lamps for proper
installation. Check for dirt or
debris in the lamp housing. Refer
to Chapter 5,
Maintenance.
Overall scanned image
density too light, too dark, or
uneven.
Dust or dirt on DSA mirror or
lens.
Check and clean imaging guides
and mirrors. Refer to Chapter 5,
Maintenance.
Calibration is not performed or
is not performed correctly.
Perform calibration using
instructions provided. Refer to
Chapter 2, “Calibrating the
scanner/microimager.”
DSA lamps are dirty or not
properly installed.
Check the lamps for proper
installation. Check for dirt or
debris in the lamp housing. Refer
to Chapter 5,
Maintenance.
