Kodak 8657 THERMAL PRINTER User Manual Download Page 2

Page: 2 / 94

January 1998

Contents

Introduction

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

About Your Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Host Interfaces

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Radio Frequency Interference

vii

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Regulatory Information

viii

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Safety Regulations

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Getting Started

1–1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Checking Contents

1–1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing the Shipping Pins

1–2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Finding a Location

1–3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Components of the Printer

1–4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reviewing the Components

1–4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Attaching the Power Cord

1–9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Attaching the Interface Cable

1–10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning the Thermal Head

1–13

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printer Ribbon and Paper

1–16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

About Ribbon

1–16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

About Paper

1–21

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Turning on the Power

1–24

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Understanding the Display Panel

1–25

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Indicator Lights

1–26

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LCD Panel

1–27

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Buttons 1–28

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Summary of Contents for 8657 THERMAL PRINTER

Page 1: ...User s Guide Part No 3H0594 KODAK PROFESSIONAL 8657 Printer ...

Page 2: ...ntents 1 1 Removing the Shipping Pins 1 2 Finding a Location 1 3 Components of the Printer 1 4 Reviewing the Components 1 4 Attaching the Power Cord 1 9 Attaching the Interface Cable 1 10 Cleaning the Thermal Head 1 13 Printer Ribbon and Paper 1 16 About Ribbon 1 16 About Paper 1 21 Turning on the Power 1 24 Understanding the Display Panel 1 25 Indicator Lights 1 26 LCD Panel 1 27 Buttons 1 28 ...

Page 3: ...isplay Panel 1 30 Selecting Defaults 1 30 Specifying Port Information 1 31 Making a Test Print 1 35 Printing 1 36 Job Scheduling 1 37 Storing Prints 1 38 2 Maintaining the Printer 2 1 3 Supplies 3 1 Ordering Supplies 3 1 Alcohol Cleaning Pads 3 1 Ribbon 3 1 Paper 3 2 Storing Supplies 3 3 Ribbon 3 3 Paper 3 4 ...

Page 4: ...rinter 4 15 Getting Help 4 17 Asia Pacific Helpline Numbers 4 18 European Helpline Numbers 4 18 Appendix A Printer Specifications A 1 Size A 1 Weight A 1 Operating Environment A 1 Space Requirements A 1 Power Requirements A 2 Appendix B Adding More Memory B 1 Setting up for the Installation B 1 Opening the Printer B 3 Installing the Card B 6 Closing the Printer B 7 Appendix C About SCSI connected ...

Page 5: ...s a 33 MHz MIPS RISC processor and has a resolution of 300 pixels per inch PPI Printed images are high contrast and long lasting and XtraLife ribbon can be used to protect images from fingerprints A number of communication ports are provided on the printer In addition to these standard ports the optional KODAK Network Interface Card allows your printer to tie in to networks using Ethernet cabling ...

Page 6: ...et interfaces are provided through the optional Network Interface Card This manual contains the information necessary for setting up and using your 8657 Printer It consists of four chapters Getting Started Maintaining the Printer Supplies and Correcting Problems Additional information is provided in the appendices Printer Specifications and Customizing Your Printer ...

Page 7: ...d Digital Apparatus ICES 003 of the Department of Communications Cet appareil numérique respecte les limites de bruits radioléctriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matriél brouilleur Appareils Numériques NMB 003 édicté par le minstre des Communications 47CFR Part 15 SubPart B North American USA Class B ICES 003 North American Canada Class B VCCI ...

Page 8: ...y one or more of the following measures Reorient or relocate the receiving antenna Relocate the printer with respect to the receiver Move the printer away from the receiver Plug the printer into a different outlet so that the receiver and printer are on different branch circuits If problems persist consult an experienced radio television technician for additional suggestions You may also find the ...

Page 9: ...ANWENDUNGSFALL NACHBILDET AUF DIE EINHALTUNG DER FUNKENTSTÖRBESTIMMUNGEN GEPRÜFT ES IST JEDOCH MÖGLICH DASS DIE FUNKENSTÖRBESTIMMUNGEN UNTER UNGÜNSTIGEN UMSTÄNEN BEI ANDEREN GERÄTEKOMBINATIONEN NICHT EINGEHALTEN WERDEN DER BETREIBER IST FÜR DIE EINHALTUNG DER FUNKENTSTÖRUNGS BESTIMMUNGEN SEINER GESAMTEN ANLAGE VERANTWORTLICH IN DER DIESES GERÄT BETRIEBEN WIRD This equipment has been tested and fou...

Page 10: ...ter make sure the following items are included Paper tray Language Kit Included in this box Cleaner Kit SCSI terminator Head cleaning pads 4 CD ROM containing software and documentation for the printer Power cord Contact your place of purchase if any items are missing from the box ...

Page 11: ...8657 Printer Save the printer s packaging and these pins in case you need to ship your printer in the future CAUTION Do not use the printer until you remove the shipping pins 1 Remove the printer from the plastic bag shipping pins shipping tape 2 Remove the tape from the cover 3 Carefully pull out the shipping pins ...

Page 12: ...ecessary space requirements 17I 12I plan for 201 4I to allow room for opening cover 24I plan for 371 2I to allow room for removing tray Airborne dirt particles can cause image quality problems Avoid placing the printer in areas where ventilation ducts open doors or frequent passers by might expose the printer and paper to high levels of debris NOTE Allow two 2 inches about 5 cm on all sides of the...

Page 13: ...or setting up your 8657 Printer Reviewing the Components Familiarize yourself with the printer components in the illustrations and descriptions that follow Printer Front View The components of the printer are shown below paper tray display panel Paper tray the paper tray can hold up to 100 sheets of paper ...

Page 14: ...panel indicates printer status and is described in detail later in this chapter You can select the language that you would like to read on the display panel by using the setup menu The following languages are available English French German Italian and Spanish ...

Page 15: ... one of four standard power cords is included with your printer The standard types are for North America Japan UK Europe Continental and Australia If you will be using the printer outside of these areas you may need to purchase a power cord Ports a variety of ports are provided on the back of your printer Ethernet ports will be in place if the optional Network Interface Card is installed ...

Page 16: ...Power switch turn the power switch to I to turn the printer power on or to O to turn the power off power switch K number label K number label a label next to the power switch displays the printer s K number Provide this number to the technical support group when contacting Kodak for service ...

Page 17: ...on to transfer the color dyes to paper l CAUTION Never rub or wipe anything across the thermal head except when cleaning it Refer to the section entitled Cleaning the thermal head in this chapter for more information Ribbon spool holders the ribbon contains dye that creates printed images These holders hold the ribbon supply and take up spools in place ...

Page 18: ...wer cord 1 Make sure that the printer is turned off 2 Plug the appropriate end of the power cord into the inlet on the back of the printer Power cord inlet 3 Plug the other end into an AC outlet NOTE The printer will automatically accept input voltages from 90 to 250V and frequencies from 47 to 60 Hz ...

Page 19: ...onal Network Interface Card is installed on your printer Refer to the documentation for the Network Interface Card for more information Centronics Cable Parallel Connection Follow these steps to attach a Centronics cable 1 Make sure that the printer is turned off 2 Connect the Centronics cable to the printer s parallel port Parallel port 3 Connect the other end of the Centronics cable to your comp...

Page 20: ...st computer off 3 Plug in the SCSI cable and secure it to one of the printer s SCSI ports SCSI ports 4 Install and secure the SCSI terminator on the open SCSI port or on the last printer when daisy chaining multiple printers NOTE If you are connecting the printer to a Macintosh IIfx system a special Macintosh IIfx terminator is required This terminator is available from your Apple retailer 5 Turn ...

Page 21: ...n ADAPTEC SCSI host adapter board A SCSI terminator ADAPTEC EZ SCSI Software This software is currently provided with ADAPTEC SCSI host adapter boards when they are purchased The supplier of your board should be able to provide the software if you do not have it Refer to Appendix C About SCSI connected Installations for more information ...

Page 22: ...te is particularly dusty A cleaning pad is provided with each ribbon spool NOTE If a cleaning pad is not available use the alternate cleaning method described in Chapter 4 You can order extra cleaning pads by contacting Kodak Parts Services at 1 800 431 7278 The part number for 160 of these pads is TL3127 1 Turn the printer off 2 Open the printer cover 3 Remove the ribbon spools carefully if a rib...

Page 23: ...illed slot aligns with Heater Line when viewed from front Sealant Protecting Circuit Row DO NOT VIOLATE A Heater Line Bead Clean this area only along entire length of Heater Line Do not clean or wipe below this area as damage to the Thermal Head could result C Circuit Cover B Backing Plate Circuit Board Thermal Print Head The heater line A aligns with the center filled slot on the backing plate B ...

Page 24: ... before reloading the ribbon 9 Reload the ribbon spool by following the loading instructions beginning on page 1 17 10 Close the printer cover 11 Turn on the printer 12 Press the print button on the display panel with paper loaded to make a test print If the printhead was cleaned because of poor image quality and the quality has not returned to normal use the alternate cleaning method described in...

Page 25: ...s only black dye patches Each black ribbon contains enough dye to generate 150 prints XtraLife ribbon color and black contains additional patches which protect images from fingerprints Refer to Chapter 3 Supplies for more information about storing and ordering ribbon Handling When handling ribbon spools follow these guidelines Hold the ribbon spools by the ends to avoid fingerprints Lint free glov...

Page 26: ...ocuments you may want to secure and dispose of the ribbon accordingly 2 Clean the thermal head as described in the previous section 3 Remove the new ribbon spools from the box The supply spool is longer than the take up spool For new ribbons the supply spool will be loaded with ribbon and the take up spool will be empty 4 Push the left side of the take up spool into the left side of the top spool ...

Page 27: ...ou and the barcode is on the left adhesive strip barcode 8 Make sure that the spool notches are on the right This is particularly important when you are reloading a partially used spool of ribbon 9 Push the left side of the supply spool into the left side of the bottom spool holder the holders are spring loaded ...

Page 28: ...he notches on the right spool holder 11 Insert the right side of the supply spool into the holder on the right 12 Remove the tape from the adhesive strip 13 Fold any excess ribbon behind the adhesive strip 14 Pull the ribbon up carefully and stick the adhesive onto the take up spool ...

Page 29: ...Getting Started 1 20 January 1998 NOTE Keep the ribbon as straight as possible 15 Smooth the ribbon over the adhesive strip with your fingers 16 Close the printer cover ...

Page 30: ...Handle the package of paper with the cardboard stiffener sheets in place Loading The paper tray adjusts to the size of the paper you want to load Be sure not to force paper that is too long or wide into the tray Follow the instructions below to adjust the tray to the proper size and to load the paper NOTE Although other Kodak paper trays may fit your printer you should only use trays designed for ...

Page 31: ...in the paper tray 3 Remove the paper from the package NOTE Handle the paper stack by the edges to avoid fingerprints on the top page 4 Remove the blue stiffener sheet from the logo printed side of the paper stack Leave the other blue stiffener sheet on the bottom of the stack 5 Place the paper in the tray with the logo side facing up ...

Page 32: ...23 January 1998 6 Press the latches on the front sides of the paper tray into place 7 Insert the paper tray in the printer until it locks into position 8 Verify that the correct paper size is listed on the display panel ...

Page 33: ...NG INITIALIZING PLEASE WAIT When the printer is ready a set of three messages will flash on the display panel READY raster ribbon type media type will be replaced by the size and type of paper that is loaded in the paper tray ribbon type will be replaced by the type of ribbon that is loaded in the printer For example XTRALIFE COLOR If the printer fails to initialize the following message will appe...

Page 34: ...Getting Started 1 25 January 1998 Understanding the Display Panel Familiarize yourself with the display panel shown below A description of each item is on the following pages ...

Page 35: ...t is lit a message will be displayed There are two types of error conditions user correctable errors and errors requiring service User correctable error when the error light is lit but is not flashing you can correct the problem yourself The light will stay on until you have responded to all messages displayed in the LCD panel Service call error when the error light flashes a system error message ...

Page 36: ...mpty when the printer s cover is open or when errors occur Messages The printer s display panel provides information about the status of the printer The information that appears depends on the current state of the printer The following status information is displayed when the printer is idle Emulation this part of the message displays RASTER Media this part of the message displays the size of the ...

Page 37: ...ently being printed is ejected If you press the Cancel button again the next job will be cancelled if one exists The Cancel button also scrolls down through the Setup menu when using the Setup button For more information refer to the section entitled Printer Setup in this chapter Setup Select The Setup Select button allows you to enter the Setup mode to control printer parameters See the section e...

Page 38: ...ou will see is SETUP EXIT Selecting Options You can scroll up through the list of setup features by pressing the Print button or down through the list by pressing the Cancel button The scrolling feature takes you through the options in a loop it is not necessary to scroll up to get to SETUP EXIT When you find the desired option in the submenu press the Setup Select button to select that option An ...

Page 39: ...e change takes place immediately Select LANG EXIT once you have made your selection Selecting Defaults Press the Setup Select button when SETUP DEFAULTS appears in the display panel to change the printer s default settings Restoring Factory Settings Use the DEFAULTS FACTORY menu to return all option settings to those that were in place when the printer was installed FACTORY RESET FACTORY EXIT Sele...

Page 40: ...ALLEL menu to establish information about connecting the printer through a parallel port The new option will be in place once you exit Setup mode PARA MODE This menu specifies whether the parallel port should accept data in normal PostScript mode or in Adobe binary mode Normal PostScript mode can only support printable characters it does not accept characters in the high ASCII range 128 255 Adobe ...

Page 41: ...pecifies whether version 1 or 2 of AppleTalk will be used on the EtherTalk connection The following settings are available VER 2 VER 1 VER EXIT Select VER EXIT once you have made your selection and E TALK EXIT when you are done Setting up an IPX Novell NetWare Connection Use the PORTS IPX menu to establish the framing type the printer should expect The new option will be in place once you exit Set...

Page 42: ...s are available TCP IP ADDRESS TCP IP EXIT Select TCP IP ADDRESS to access a screen which allows you to enter digits for the address The address is represented as four groups of 3 digits each separated by periods For example nnn nnn nnn nnn The cursor will be positioned in the left most digit Press the up arrow button to increment the number in that position by one Press the down arrow button to m...

Page 43: ...nu to change the SCSI port address The following addresses are available SCSI ADDRESS0 SCSI ADDRESS1 SCSI ADDRESS2 SCSI ADDRESS3 SCSI ADDRESS4 SCSI ADDRESS5 SCSI ADDRESS6 SCSI ADDRESS7 SCSI EXIT The new option will be in place once you exit Setup mode Select SCSI EXIT when you are done ...

Page 44: ...teps 1 Make sure that READY appears on the display panel 2 Press the Print button on the display panel While image data is processing the following message will appear on the display panel PROCESSING TEST PRINT Once the image data is processed the following message will be displayed PRINTING As printing takes place the printer moves the paper through the imaging path multiple times During this pro...

Page 45: ...the printer is processing or printing a job the following message will be displayed CANCELLING JOB As printing takes place the printer moves the paper through the imaging path multiple times During this process the paper will partially exit the printer Do not pull on the print during any of the passes Wait until the print exits completely before touching it NOTE The last image that is sent will re...

Page 46: ...acts job scheduling is the network configuration in which the printer is installed When the printer is connected through more than one port the printer polls the ports in a round robin manner This means that once a job is received by the printer it stops polling the ports until the job has finished printing When the job is complete the printer then looks to the next port in the list The position o...

Page 47: ...f chemical contamination D The lower the temperature the better Avoid temperatures higher than 72_F 25_C for extended periods D A relative humidity between 30 and 50 is ideal D Avoid exposure to high intensity light sources particularly florescent light and sunlight which are rich in ultraviolet radiation D Avoid exposure to vinyl items those made of polyvinyl chloride PVC or any plastic which con...

Page 48: ... ribbon or if you notice image quality problems Refer to the thermal head cleaning procedure detailed in Chapter 1 Getting Started Clean the roller bar Clean the paper tray area paper exit area and printer cabinet with a damp lint free cloth This eliminates dust buildup and prevents dirt from getting in the printer CAUTION Always turn the printer off and unplug it before cleaning Never use abrasiv...

Page 49: ...ing Kodak Parts Services at 1 800 431 7278 The following products can be purchased through your printer dealer or distributor Product Part Number Water Cleaning Pads box of 50 5B4801 Paper Tray 7 0 x 8 5 4B0330 Pick Roller Cleaning Kit 5B5910 Shipping Pins 989021 Product Catalog Number KODAK PROFESSIONAL EKTATHERM Medium Format Ribbon 837 0470 KODAK Network Interface Card 856 3678 ...

Page 50: ...age size that can print on the page is also illustrated Paper can be purchased through your printer dealer or distributor NOTE Paper is shipped in packages of 100 sheets Paper Type Catalog Number KODAK PROFESSIONAL EKTATHERM Paper 7 0 x 8 5 I 179 x 217mm 834 5811 8 0 x 5I Image area 8 0 x 5 217 x 127mm ...

Page 51: ...ly used ribbons in their original wrappers to protect them from dust and dirt when they are not loaded in the printer Dust and dirt specs on the ribbon show up as much larger spots on prints When handling the ribbons hold the spools only by the ends Lint free gloves are recommended D Do not expose the ribbon to direct sunlight extreme heat dust or liquids D Leave the printer cover closed except wh...

Page 52: ...igh relative humidity tends to cause paper to curl toward the image side of the paper Low relative humidity tends to cause paper to curl away from the image side of the paper Low relative humidity also tends to increase static attraction of dust and dirt D Keep the bottom stiffener board in place when handling stacks of paper to avoid fingerprints on the printing surface D Avoid storing loose stac...

Page 53: ...l be displayed Following is an alphabetical list of the most common error messages that appear on the printer s LCD display CHANGE RIBBON The printer is unable to advance the ribbon because the supply spool is empty or the ribbon s barcode cannot be read Open the cover and change the ribbon or check to see if the barcode is legible Refer to Chapter 1 Getting Started for ribbon loading instructions...

Page 54: ...er tray is not it place Insert the paper tray to make the printer ready LOAD PAPER Paper Size The printer senses that the tray is empty The message specifies the requested paper size LOAD RIBBON Ribbon Type The printer checks the ribbon s barcode and detects that the ribbon type that is loaded does not match the requested ribbon type Open the cover and load the correct ribbon The message specifies...

Page 55: ...ations Mismatches due to lamination differences for example you request XltraLife ribbon in your job but it is not loaded For these situations you can press the Print button and the job will print with the ribbon that is currently loaded Mismatches due to ribbon color differences for example if black only printing is requested but a color ribbon is loaded For these situations you must change the r...

Page 56: ...ible solution s Printer does not power up Make sure the power switch is in the I position Make sure all cables and cords are plugged in properly Printer does not initialize 1 Turn off the printer and the host computer 2 Disconnect the interface cable from the printer 3 Turn both machines back on again 4 Reconnect the interface cable to the printer Printing takes significantly more time than usual ...

Page 57: ...ompatibility between printer and host Follow instructions for Printer does not initialize Disconnect the communications cable from the back of the printer and try a test print If this does not work service is required Streaks lines or spots appear on prints Check to see that the paper in the tray is clean and free of streaks Check to see if the ribbon is clean Clean the thermal head per the instru...

Page 58: ...inter initializes but does not enter the READY state Disconnect and reconnect the interface cable to the printer Restart the printer If the problem persists service is required Paper will not feed Look at the paper and remove any from the stack that have irregularities Reduce the size of the stack of paper in the paper tray Make sure that the blue stiffener sheet is at the bottom of the paper tray...

Page 59: ...inter cover and check to see if the barcode on the ribbon is legible Check to see if the ribbon is jammed Display panel says CHECK TRAY but tray is not empty Open the printer cover remove tray and inspect for paper jam Display panel says LOAD RIBBON but ribbon is already loaded The requested ribbon is not loaded in the printer Open the printer cover and load the requested ribbon Dirt appears on pr...

Page 60: ...ng a whole package Paper stored in the wrapper lasts longer Wrap partial stacks of paper in its original plastic wrap squeeze out the air and tape the wrap shut This will protect the paper from humidity and from dust or dirt Dust and dirt specs on the paper show up as much larger spots on prints Avoid leaving paper in the printer overnight or on weekends If the problems persist you should consider...

Page 61: ...rdering extra cleaning pads 1 Turn the printer off 2 Open the printer cover 3 Remove the ribbon spools carefully if a ribbon is loaded NOTE When handling the thermal ribbon hold it by the ends of the white plastic spools Wear lint free gloves for best results Fingerprints on the ribbon web may severely reduce image quality 4 Stand the ribbon spools on end or set the ribbon on a clean surface so th...

Page 62: ...tecting Circuit Row DO NOT VIOLATE A Heater Line Bead Clean this area only along entire length of Heater Line Do not clean or wipe below this area as damage to the Thermal Head could result C Circuit Cover B Backing Plate Circuit Board Thermal Print Head The heater line A aligns with the center filled slot on the backing plate B Be careful not to rub the sealant which protrudes from beneath the ci...

Page 63: ...dure drying time is longer than when using a head cleaning pad Make sure that you let the printhead dry completely 10 Reload the ribbon spool once the printhead is completely dry by following the instructions beginning on page 1 17 11 Close the printer cover 12 Turn on the printer 13 Make two test prints on paper If you have trouble finding a piece of debris that continues to cause print problems ...

Page 64: ...ER PATH or CHECK TRAY message on the display Follow these steps to clear the paper path 1 Open the printer cover NOTE If you can t open the cover restart the printer by turning it off and on There is a mechanical interlock to prevent you from opening the door while printing If after restarting the printer you still can t open the cover service is required ...

Page 65: ...Correcting Problems 4 13 January 1998 2 Gently pull paper up if it is caught inside the printer Power Error 3 Remove the paper tray if the paper is caught in the paper tray area ...

Page 66: ...ems 4 14 January 1998 4 Look in the tray area through the tray insertion slot 5 Reach inside the paper tray area and gently pull the jammed paper out Power Error NOTE If you cannot remove the paper service is required ...

Page 67: ...k the paper tray in its original box 2 Open the printer cover 3 Remove the ribbon spools from the printer and discard them or store them in their original box 4 Insert the shipping pins as follows Insert the left pin through the seventh slot from the left Insert the right pin through the sixth slot from the right 5 Push the pins until the ends protrude approximately 1 1 2 inches from the slot CAUT...

Page 68: ...appliance filament tape over the cover of the printer The tape must cover the latch and run down both sides of the printer all the way to the bottom 8 Put the printer in its original plastic bag so that it stays clean during shipping 9 Pack the printer in its original box ...

Page 69: ...al technical information You can also call for technical support at 1 800 23KODAK 1 800 235 6325 between 9 00 a m and 8 00 p m Eastern Standard Time on regular business days if you have questions about your warranty want to know where to get supplies want to know where to get service want information about other Kodak products have questions about software printer interaction have trouble setting ...

Page 70: ...57 2722 Philippines 63 2 816 67 18 Singapore 65 4736611 Thailand 66 2 271 3040 x396 Taiwan 88 6 2 893 8234 European Helpline Numbers Country Country code Helpline number Belgium 32 02 2632400 Denmark 45 43 717111 Finland 358 90 87071 France 33 1 4989 0083 Germany 49 0711 406 5561 Italy 39 02 66028454 Netherlands 31 03405 99704 Norway 47 02 818181 Spain 34 91 6267100 Sweden 46 08 58023663 UK 44 044...

Page 71: ... kg Operating Environment Ambient operating temperature 59_ to 86_F 15_ to 30_C Relative humidity 20 to 76 Space Requirements Minimum space required with tray inserted Width 17 inches 43 2 cm Depth 24 inches 61 cm Height 12 inches 30 5 cm Minimum space required for removing tray and opening cover Width 17 inches 43 2 cm Depth 37 5 inches 96 cm Height 20 25 inches 51 4 cm ...

Page 72: ...Printer Specifications A 2 January 1998 Power Requirements Voltage Frequency US 90 to 250v 47 to 60Hz Power Consumption 250 watts maximum ...

Page 73: ...useful because it allows simultaneous processing and printing of more and or larger jobs In other words it increases the possible number of prints per hour For example increasing the printer s memory to 64 MB while running in raster mode allows you to print one 9 1 2I x 14I job and process a second job of the same size Without that much memory in the printer only smaller jobs can be processed and ...

Page 74: ...rist portion of a grounding strap to your wrist 3 Attach the other end of the grounding strap to the metal plate on the back of the printer CAUTION It is important that you use a grounding strap in order to prevent static discharge from damaging your printer ...

Page 75: ...inter and prepare to insert the memory card 1 Use the Phillips head screwdriver to remove the five screws on the plate at the lower portion of the back of the printer NOTE There are a total of ten screws on the back of the printer Remove ONLY the five on the lower portion of the back plate Lower portion of back plate ...

Page 76: ...ter B 4 January 1998 2 Hold on to the two black handles on the metal plate and slowly pull the drawer out about three inches 3 Unlatch the ribbon cable in the front center of the drawer by pushing the plastic clips outward ...

Page 77: ...Customizing Your Printer B 5 January 1998 4 Gently pull the ribbon cable out of the socket 5 Lift the ribbon cable slightly and slowly pull the drawer out an additional 3 inches ...

Page 78: ...he memory card receptacles on the left side of the drawer 2 Hold the memory card at a 45_ angle and position the bottom of the memory card in the first empty receptacle adjacent to the other installed cards 3 Gently tilt the memory card back so that it is upright and snaps into place in the clips on each side of the receptacle clip card ...

Page 79: ...te the installation by closing the printer 1 Hold on to the black handles on the back of the printer and slide the drawer in approximately three inches 2 Reconnect the ribbon cable by pressing it firmly into the connector 3 Make sure that the plastic clips on each side of the ribbon cable are latched ...

Page 80: ... Printer B 8 January 1998 4 Close the drawer the rest of the way 5 Replace the five screws that you removed 6 Plug in the printer and turn it back on 7 Verify that the Power light is lit on the printer s display panel ...

Page 81: ...ll equipment before connecting or disconnecting any equipment from the SCSI bus 2 Install the SCSI host adapter board in the computer 3 Attach a SCSI cable appropriate to your equipment s configuration If you are connecting the cable directly to the PC use a 50 pin submini D to a DB 50 cable If you are connecting the cable to an external disk drive use the cable type appropriate for the drive 4 At...

Page 82: ...o make your selection NOTE An asterisk appears next to the number i Press Cancel until EXIT appears j Press Setup Select until TARGET appears k Press Cancel until EXIT appears l Press Setup Select until SCSI appears m Press Cancel until EXIT appears n Press Setup Select until PORTS appears o Press Cancel until EXIT appears p Press Setup Select to return to Ready Raster Mode q Reboot host computer ...

Page 84: ...p Select when READY RASTER appears in the dis play panel b Use the Print and Cancel buttons to scroll through the list until PORTS appears c Press Setup Select to access the PORTS options d Press Print to scroll down or Cancel to scroll up through the list until SCSI appears e Press Setup Select until TARGET appears f Press Setup Select to access the TARGET ID g Use the Print and Cancel buttons to...

Page 85: ...ble 1 10 B Back of printer 1 6 Barcode 4 1 4 2 Black handles on back of printer B 4 B 7 Buttons 1 28 not responding 4 7 C Cable attaching 1 10 Cancel button 1 28 Centronics cable attaching 1 10 Centronics connection printer modes for vi CHANGE RIBBON message 4 1 with correct ribbon loaded 4 7 CHECK TRAY message 4 1 4 12 when tray is not empty 4 7 Cleaning pads ordering 3 1 Cleaning the printhead 1...

Page 86: ...pening 4 12 D Defaults selecting through the display panel 1 30 Dirt on prints 4 7 Display panel 1 5 1 25 buttons 1 28 indicator lights 1 26 items with asterisks 1 29 languages for 1 5 1 30 selecting defaults 1 30 specifying port information 1 31 E Electrical cord attaching 1 9 Electrical shock label indicating risk areas ix Environment for the printer A 1 Error indicator light 1 26 Error messages...

Page 87: ...ncy A 2 Front of the printer 1 4 G Getting help 4 17 Getting started 1 1 Grounding strap B 2 H Handles on back of printer B 4 B 7 Handling ribbon 1 13 4 9 Head cleaning 1 13 alternate method 4 9 Help 4 17 Helpline telephone numbers 4 18 High ASCII range 1 31 Host interfaces vi Humidity problems caused by 4 8 recommended levels 1 38 A 1 ...

Page 88: ...side view of printer 1 8 Installing additional memory B 1 Interface cables 1 10 type used during printer testing ix Interfaces vi Internet address specifying through the display panel 1 33 Introduction v J Job scheduling 1 37 K K Number 1 7 L Languages for display panel 1 5 1 30 LCD panel 1 27 Lines in prints 4 5 LOAD PAPER message 4 2 LOAD RIBBON message 4 2 with ribbon loaded 4 7 Location findin...

Page 89: ...sage 1 27 N Network types vi Novell NetWare connection printer modes for vi specifying information through the display panel 1 32 O On Off switch 1 7 Opening the printer box 1 1 P Package contents 1 1 Packing the printer 4 15 Paper 1 16 feeding problems 4 6 handling 1 21 humidity problems 4 8 jams 4 1 4 12 loading 1 21 ordering 3 2 path clearing 4 12 sizes 3 2 storing 3 4 Paper tray 1 4 ...

Page 90: ...d attaching 1 9 inlet 1 6 Power indicator light 1 26 B 8 Power requirements A 2 Power switch 1 7 Preventive maintenance 2 1 Print button 1 28 Print head cleaning pads 3 1 Printer available memory 1 37 back plate B 3 back view 1 6 closing the back B 7 components 1 4 configuring 1 29 cover problems opening 4 12 front view 1 4 initialization 1 24 inside view 1 8 installing memory in B 1 maintaining 2...

Page 91: ...ate method 4 9 Printing 1 36 Printing time delays 4 4 Prints dirt on 4 7 multi colored spots on 4 6 storing 1 38 streaks lines or spots on 4 5 Problems 4 1 PVC 1 38 R Radio frequency interference vii Radio reception interference with vii viii Regulatory information viii Relative humidity recommended levels A 1 Ribbon 1 16 barcode 1 18 4 1 4 2 handling 1 13 1 16 4 9 images remaining on used 1 17 1 ...

Page 92: ...r modes for vi specifying information through the display panel 1 34 SCSI port address 1 34 SCSI software 1 12 SCSI terminator 1 12 Service 4 17 Service K Number 1 7 SERVICE REQ message 4 2 Setup menus 1 29 Setup mode 1 28 1 29 Setup Select button 1 28 1 29 Shipping pins inserting 4 15 removing 1 2 Shipping the printer 4 15 Side of printer 1 7 Size of the printer 1 3 A 1 Software for SCSI installa...

Page 93: ... 3 1 handling 1 16 ordering 3 1 storing 3 3 T TCP IP connection printer modes for vi specifying information through the display panel 1 33 Telephone numbers for helplines 4 18 Television reception interference with vii viii Temperature A 1 Test print 1 28 1 35 Thermal head 1 8 cleaning 1 13 alternate method 4 9 cleaning pads 3 1 Troubleshooting 4 1 4 4 Turning on the printer 1 7 1 24 ...

Page 94: ...Index Index 10 January 1998 U Unpacking the printer 1 1 V Voltage A 2 W Weight of the printer A 1 ...

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