14
INSTALLATION
TROUBLESHOOTING
Troubleshooting
If your blind is not operating correctly:
➤
Review the digital support guide for your control device.
➤
Refer to the following troubleshooting procedures for specific solutions for your blind.
If questions remain, please contract Kirsch
®
Customer Support at
844-KIRSCH2 (844-547-7242)
.
Problem
The blind will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Adjust and/or shim to level, if necessary.
Be sure the heads of the screws are flush against the installation brackets.
Check that the headrail is completely inserted into the installation brackets. See “Mount the Headrail” on page 7.
Problem
Batteries in the battery wand need to be replaced.
Solution
Replace the batteries in the battery wand.
Squeeze the cap latch to release the cap and remove the cap from the
battery wand.
Install the batteries according to the instructions on the battery wand label.
Press the cap on until it latches.
NOTE:
Kirsch recommends AA alkaline batteries for use with our battery-
powered blinds. These will provide more than one year operation, depending
on usage. Lithium and rechargeable batteries are not recommended.
Problem
Rechargeable battery needs recharging.
Solution
There are two methods for charging the rechargeable battery wand — the dual charging station or the single
charger.
CAUTION:
The rechargeable battery wand can only be charged with these Kirsch provided charging options.
Attempting to charge battery wands with an alternative charger may result in permanent damage.
Removing the Rechargeable Battery Wand from the Mount
■
To safely remove the rechargeable battery wand from your mount, grasp the end of the battery wand that is
furthest away from the power socket.
CAUTION:
Grasp the wand firmly prior to removal.
■
Using the indentation on the end of the battery wand, use your index finger to pull the battery out of the mount.
(Continued on next page.)
Cap
Latch
Battery
Wand
Squeeze
