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34
Device Symptom
Potential Problem
Corrective Action
6.2.12 Handset
Failure
alarm
displayed on screen.
The handset, in general, is
not communicating with
the device.
Ensure handset is securely attached.
The batteries are impaired
or at the end of their life
cycle.
Replace with a newly charged handset in
order to continue. Use the charging cradle to
determine the handset status. If the charging
bars illuminate solid red or if no illumination
occurs, the handset will require authorized
service; see
Section 7.0 Maintenance and
Repair
.
A different problem exists
if all handsets appear
fully charged.
KaVo NOMAD PRO 2 will require authorized
service; see
Section 7.0 Maintenance and
Repair
.
6.2.13 Handset
does not completely
charge after 5 hours.
If the green power
indicator is illuminated
but the handset fails to
charge, there may be an
issue with compatibility of
components.
Ensure that compatible components are
being used by checking the labels of both the
handset and charger and verifying that the
correct part numbers are being used.
If the green power
indicator is illuminated but
the correct components fail
to charge, the handset may
be in sleep mode.
Plug in the charger. Place the handset on the
charger. Leaving the handset on the charger,
unplug the charger by unplugging the power
supply from either the cradle or the wall. Plug
in the charger to reset the handset and begin
charging. Charging a handset from the sleep
mode may take slightly longer than normal.
If the process described above fails to recover
the handset, authorized service is required; see
Section 7.0 Maintenance and Repair
.
