Kanvus KuPen Air, User Manual

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re-plug the receiver unit and check the pen
’s battery.
Question : Why is the pen stroke unreadable or discontinued during writing ?
Answer : Please refer to the following steps.
1. Try to write with more pressure on your pen. Or refer to
“Holding the Digital Pen” section of
chapter 3 for instruction on correct ways to hold the pen.
2. Make sure the writing surface is smooth and flat.
3. Remove the barriers between the digital pen and the receiver unit to avoid signal block.
4. The battery power of the digital pen is too low, please replace the battery.
Question : How can I get the updated software ?
Answer : You can download the new driver from our website.
1. Uninstall your old driver.
2. Download the latest version of the driver in the download section and save it onto your hard
drive.
3. Unzip the file in a folder and save in your hard drive.
4. Double-click the Setup.exe in the folder where you unzipped the file to complete the
installation.