68
check the latest FAQ on our web site for other information.
(5) Install the latest version of the driver and restart your computer when the installation is
completed
(6) After you restart the computer, run the application program and then connect the device.
(a) If you cannot launch the application program, it means the driver failed during start-up.
This might be caused by an incompatibility issue.
(b) Test your digital pen in the coverage area of receiver unit. If it can work as a mouse, it
means the hardware is fine. If it does not work, try replacing the batteries for the digital
pen.
(c)
After changing the pen’s batteries, if it is still not working, this means there is an error
with the digital pen.
(b) If you are a Windows user, go to
【
My Computer
】
►
【
Properties
】
►
【
Hardware
】
►
【
Device Manager
】
, if there is an exclamation mark, it means the installed device
driver is incompatible with the windows system. If you have this problem, please
contact us immediately for help.
Summary of Contents for KuPen Air
Page 1: ...V1 00 Windows Macintosh ...
Page 5: ...4 1 Product Introduction Product Features Package Contents Receiver Unit Digital Pen ...
Page 11: ...10 2 Getting Started Installation Configuration ...
Page 64: ...63 5 Specification Summary Receiver Unit Digital Pen ...
Page 67: ...66 6 Troubleshooting Testing your device FAQ Service and Technical Support Driver Download ...