flowIQ® 3100 TECHNICAL DESCRIPTION
57
Ka st up A/S • Te h i al Des iptio •
5512-1242_D1_GB
•
09.2016
19
Troubleshooting
The meter has been constructed with a view to quick and simple installation as well as long and reliable
operation at the consumer.
The meter housing is hermetically closed and any repair requires that the sealing is broken. Therefore,
repairs including battery replacement must be carried out by Kamstrup A/S.
Should you, however, experience an operating problem with the meter, the table below can be used for
troubleshooting.
Before sending us the meter to be repaired or checked, please use the error detection table below to help
you clarify the possible cause of the problem.
Symptom
Possible reason
Proposal for correction
No display function
(empty display)
Battery to be replaced
Send the meter to Kamstrup A/S
Info code DRY flashes in the display The meter is not water-filled Air the installation. The info code
disappears when the meter is
water-filled
Info code RADIO OFF flashes in the
display
The meter is still in transport
mode with the built-in radio
transmitter turned off
The radio switches on and the info
code disappears when the first ½
liter of water has run through the
meter
Info code REVERSE flashes in the
display
The meter is mounted with
water flow in the wrong
direction
Mount the meter in accordance
with the flow arrow on the side of
the meter case
