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CHAPTER 11

Maintaining the Hardware

•

Maintaining an NSM4000 Appliance on page 109

Maintaining an NSM4000 Appliance

Purpose

For optimum performance of the NSM4000 appliance, perform preventive maintenance
procedures.

Action

On a regular basis, ensure that you:

•

Keep the site as dust-free as possible; dust can clog air intake vents and filters, reducing
the efficiency of the appliance cooling system.

•

Inspect the site to ensure that the grounding and power cables connected to the
NSM4000 appliance are securely in place and that there is no moisture accumulating
near the appliance.

•

Ensure that the power and grounding cables are arranged so that they do not obstruct
access to other components.

•

Keep the area around the chassis free from dust and conductive material, such as
metal flakes.

•

Maintain ambient airflow for normal appliance operation. If the airflow is blocked or
restricted, or if the intake air is too warm, the appliance might overheat.

Related

Documentation

•

Installing and Removing NSM4000 Appliance Hardware Components on page 111

•

Troubleshooting NSM4000 Ethernet Interface eth0 Connectivity on page 91

109

Copyright © 2016, Juniper Networks, Inc.

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Summary of Contents for NSM4000

Page 1: ...NSM4000 Appliance Hardware Guide Modified 2016 11 23 Copyright 2016 Juniper Networks Inc ...

Page 2: ...e this publication without notice NSM4000 Appliance Hardware Guide Copyright 2016 Juniper Networks Inc All rights reserved The information in this document is current as of the date on the title page YEAR 2000 NOTICE Juniper Networks hardware and software products are Year 2000 compliant Junos OS has no known time related limitations through the year 2038 However the NTP application is known to ha...

Page 3: ...Synchronizing NTP Time Sources to Ensure Consistent Behavior Among Nodes 9 Part 2 Planning for Appliance Installation Chapter 2 Component Descriptions and Specifications 13 Field Replaceable Units on the NSM4000 Appliance 13 AC Power Cord Specifications for the NSM4000 Appliance 14 AC Power Supply in the NSM4000 Appliance 15 DC Power Supply in the NSM4000 Appliance 17 Chassis Console Port Pinouts ...

Page 4: ...s 46 Configuring High Availability 47 Configuring Advanced Options 48 Powering Off the NSM4000 Appliance 49 Powering Off Using the Management Console 49 Powering Off Using the WebUI 50 Powering Off Using the Appliance Power Switch 50 NSM4000 Appliance Ports 52 Chapter 8 Configuring NSM from the CLI 55 Navigating the Menus 55 Configuring Standard Configuration Options 56 Changing the Password 57 Se...

Page 5: ... RADIUS Server Parameters 73 Monitoring with SNMP 73 SNMP Configuration 74 SNMP System Information 75 SNMP Trap Configuration 75 Forwarding Syslog Messages 76 Viewing Syslog Receivers 76 Adding and Configuring Syslog Receivers 78 Editing Syslog Receiver Configurations 80 Deleting Syslog Receivers 80 Changing the System Time 80 Installing Updates 80 Managing Users 81 Creating New NSM4000 Appliance ...

Page 6: ...liance 109 Chapter 12 Replacing Hardware Components 111 Installing and Removing NSM4000 Appliance Hardware Components 111 Replacing the AC Power Supply Cord on an NSM4000 Appliance 112 Disconnecting the AC Power Supply Cord 112 Connecting the AC Power Supply Cord 112 Replacing the AC Power Supply Module on an NSM4000 Appliance 113 Removing the AC Power Supply Module 114 Installing the AC Power Sup...

Page 7: ... Personnel Warning 139 Warning Statement for Norway and Sweden 140 Chapter 15 Radiation and Laser Warnings 141 Laser and LED Safety Guidelines and Warnings for the NSM4000 Appliance 141 General Laser Safety Guidelines 141 Class 1 Laser Product Warning 141 Class 1 LED Product Warning 142 Laser Beam Warning 142 Radiation from Open Port Apertures Warning 144 Chapter 16 Installation and Maintenance Sa...

Page 8: ...e After an Electrical Accident 169 Part 8 Compliance Information Chapter 18 Compliance Information 173 Agency Approvals for the NSM4000 Appliance 173 Compliance Statements for EMC Requirements for the NSM4000 Appliance 174 Canada 174 European Community 175 Japan 175 Korea 175 United States 175 FCC Part 15 Statement 176 Compliance Statements for Acoustic Noise for the NSM4000 Appliance 176 Part 9 I...

Page 9: ...http www juniper net techpubs If the information in the latest release notes differs from the information in the documentation follow the product Release Notes Juniper Networks Books publishes books by Juniper Networks engineers and subject matter experts These books go beyond the technical documentation to explore the nuances of network architecture deployment and administration The current list ...

Page 10: ...on mode type the configure command user host configure Represents text that you type Bold text like this user host show chassis alarms No alarms currently active Represents output that appears on the terminal screen Fixed width text like this A policy term is a named structure that defines match conditions and actions Junos OS CLI User Guide RFC 1997 BGP Communities Attribute Introduces or emphasi...

Page 11: ...re brackets edit routing options static route default nexthop address retain Identifies a level in the configuration hierarchy Indention and braces Identifies a leaf statement at a configuration hierarchy level semicolon GUI Conventions In the Logical Interfaces box select All Interfaces To cancel the configuration click Cancel Represents graphical user interface GUI items you click or select Bold...

Page 12: ...an online self service portal called the Customer Support Center CSC that provides you with the following features Find CSC offerings http www juniper net customers support Search for known bugs http www2 juniper net kb Find product documentation http www juniper net techpubs Find solutions and answer questions using our Knowledge Base http kb juniper net Download the latest versions of software a...

Page 13: ...For international or direct dial options in countries without toll free numbers see http www juniper net support requesting support html xiii Copyright 2016 Juniper Networks Inc About the Documentation ...

Page 14: ...Copyright 2016 Juniper Networks Inc xiv NSM4000 Appliance Hardware Guide ...

Page 15: ...PART 1 NSM4000 Appliance Overview and Specifications NSM4000 Appliance Overview on page 3 1 Copyright 2016 Juniper Networks Inc ...

Page 16: ...Copyright 2016 Juniper Networks Inc 2 NSM4000 Appliance Hardware Guide ...

Page 17: ...ance enables administrators to easily deploy the NSM4000 Network Management Platform The NSM4000 appliance can be configured in either a simple or an extended high availability HA configuration HA configurations automatically recover management services in the event of a device failure improving the overall fault tolerance NSM4000 Appliance Hardware Overview The NSM4000 appliance has a 2 U rack mo...

Page 18: ...ssis Value Description 3 5 in 8 89 cm Height 17 31 in 44 cm Width 17 81 in 45 2 cm Depth 28 05 lb approximately 12 72 kg with a single AC power supply installed Weight Related Documentation Front Panel of an NSM4000 Appliance on page 4 Rear Panel of an NSM4000 Appliance on page 6 NSM4000 Appliance Rack Requirements on page 25 Mounting the NSM4000 Appliance on page 30 Front Panel of an NSM4000 Appl...

Page 19: ...ot 5 top right and Slot 2 bottom right Hard drives IOC expansion is currently not supported I O card IOC expansion slots Four RJ 45 Ethernet 10 100 1000 ports labeled 0 through 3 from left to right Network ports One USB port USB port One RJ 45 console port Console port The following chassis LEDs located next to the console port are present on the appliance Hardware Fault LED red which indicates th...

Page 20: ... or disk rebuilding Blinking Hard drive LEDs Related Documentation Rear Panel of an NSM4000 Appliance on page 6 NSM4000 Ethernet Interfaces Overview on page 7 NSM4000 Appliance Overview on page 3 Rear Panel of an NSM4000 Appliance The rear panel of the NSM4000 appliance shown in Figure 2 on page 6 consists of the components listed in Table 5 on page 6 Figure 2 NSM4000 Rear Panel 3 1 Redundant powe...

Page 21: ...e Overview on page 3 NSM4000 Ethernet Interfaces Overview An NSM4000 appliance has four Ethernet interfaces three interfaces can be used and one is reserved for future use The Ethernet interfaces are labeled 0 1 2 and 3 for the NSM4000 appliance You can use the Ethernet interfaces as follows eth0 Use the eth0 interface to configure the virtual IP VIP address of a fabric and the IP address of the n...

Page 22: ...ent from the one reachable through eth0 and are reachable through eth3 Configure the eth0 and eth1 interfaces When Ethernet interfaces eth0 and eth1 are used the NSM4000 nodes in the fabric and the VIP address of the fabric might or might not be on the same subnet The eth1 interface provides SSH access to the NSM4000 nodes The VIP address and the devices being managed by NSM4000 are on the same su...

Page 23: ...ernet Interface eth0 Connectivity on page 91 NSM4000 Appliance Overview on page 3 Synchronizing NTP Time Sources to Ensure Consistent Behavior Among Nodes on page 9 Synchronizing NTP Time Sources to Ensure Consistent Behavior Among Nodes To ensure consistent behavior among all nodes in a multinode fabric each node s time must be synchronized with every other node in the fabric When you configure e...

Page 24: ...irtual appliance during initial setup For each additional appliance add the same NTP server that you specified for the first appliance NOTE You must add the NTP server before you add the first node to the fabric from the user interface Related Documentation NSM4000 Appliance Ports on page 52 NSM4000 Ethernet Interfaces Overview on page 7 Chassis Console Port Pinouts on page 18 Copyright 2016 Junip...

Page 25: ...PART 2 Planning for Appliance Installation Component Descriptions and Specifications on page 13 Site Preparation on page 21 Mounting Requirements on page 25 11 Copyright 2016 Juniper Networks Inc ...

Page 26: ...Copyright 2016 Juniper Networks Inc 12 NSM4000 Appliance Hardware Guide ...

Page 27: ...nentswithoutpowering off the appliance Cold swappable FRUs You must power off the appliance in order to remove replace or add these components The FRUs supported in the NSM4000 appliance are listed in Table 7 on page 13 Table 7 NSM4000 Appliance FRUs Type FRU Cold swappable if the appliance has only one power supply module Hot swappable if the appliance has an additional redundant functioning powe...

Page 28: ... that is standard for your geographical location CAUTION The AC power cord provided with each power supply module is intended only for use with that power supply module and not for any other use NOTE In North America AC power cords must not exceed 4 5 meters approximately 14 76 feet in length to comply with National Electrical Code NEC Sections 400 8 NFPA 75 5 2 2 and 210 52 and Canadian Electrica...

Page 29: ... A 50 Hz United Kingdom CBL GP JX PWR US NEMA 5 15 Type N5 15 125 VAC 10 A 60 Hz United States Figure 3 on page 15 illustrates the plug on the power cord for some of the countries or regions listed in Table 8 on page 14 Figure 3 AC Plug Types Related Documentation AC Power Electrical Safety Guidelines on page 160 AC Power Supply in the NSM4000 Appliance on page 15 Replacing the AC Power Supply Cor...

Page 30: ...ional redundant functioning power supply module that is plugged into a separate power circuit Field replaceable unit type 2 05 lb 0 93 kg Power supply module weight One internal fan per power supply module Fans From the front of the chassis to the back Airflow One Power Supply Module LED present on the power supply faceplate Green indicates that the power supply module is working properly the modu...

Page 31: ...0 appliance ships with a single AC power supply module However you can use a DC power supply shown in Figure 5 on page 17 to power the appliance NOTE While it is possible to provide redundancy in the NSM4000 appliance using a combination of AC and DC power supply modules we recommend thatyoudonotprovideredundancyinthismanner Instead usetwoDCpower supply modules or two AC power supply modules if yo...

Page 32: ...is in standby mode the module is powered on but it is not powering the appliance Off indicates that the power supply module is not powered on or that the module is not working properly Power Supply Module Status LED 560 W Maximum Output Power 20 A DC Maximum Current 45 V to 60 V DC Power Module 60 A DC Power Supply Peak inrush 80Plus 560 W cDC Power Module Maximum Efficiency Related Documentation ...

Page 33: ...d GND 4 Chassis Ground GND 5 Receive Data RxD Input 6 Data Set Ready DSR Input 7 Clear to Send CTS Input 8 Related Documentation Connecting an NSM4000 Appliance to a Management Console on page 39 Connecting an NSM4000 Appliance to the Network on page 40 Front Panel of an NSM4000 Appliance on page 4 19 Copyright 2016 Juniper Networks Inc Chapter 2 Component Descriptions and Specifications ...

Page 34: ...Copyright 2016 Juniper Networks Inc 20 NSM4000 Appliance Hardware Guide ...

Page 35: ...earance between the front and back of the chassis and adjacent equipment Ensure that there is adequate circulation in the installation location Follow the electrostatic discharge ESD procedures to avoid damaging the equipment Static discharge can cause components to fail either completely or intermittently over time NOTE Install the appliance only in restricted areas such as dedicated equipment ro...

Page 36: ...wiring Use a twisted pair cable with a good distribution of grounding conductors If you must exceed the recommended distances use a high quality twisted pair cable with one ground conductor for each data signal when applicable Radio frequency interference If your site is susceptible to problems with electromagnetic compatibility EMC particularly from lightning or radio transmitters seek expert adv...

Page 37: ...ing the appliance nonoperational Table 13 Environmental Specifications for Appliance Operation Tolerance Description No performance degradation to 10 000 ft 3048 m Altitude Normal operation ensured in the relative humidity range of 8 to 90 noncondensing Relative humidity Normal operation ensured in the temperature range of 41 F to 104 F 5 C to 40 C Temperature Table 14 Environmental Specifications...

Page 38: ...Copyright 2016 Juniper Networks Inc 24 NSM4000 Appliance Hardware Guide ...

Page 39: ...t number EIA 310 D published by the Electronic Components Industry Association http www eciaonline org eiastandards A 600 mm rack as defined in the four part Equipment Engineering EE European telecommunications standard for equipment practice document numbers ETS 300 119 1 through 119 4 published by the European Telecommunications Standards Institute http www etsi org The horizontal spacing betwee...

Page 40: ...f the building If your geographical area is subject to earthquakes bolt the rack to the floor For maximum stability also secure the rack to ceiling brackets Connecting to the building structure Related Documentation Mounting the NSM4000 Appliance on page 30 Rack Mounting Warnings on page 147 Tools and Parts Required to Install the NSM4000 Appliance on page 26 Tools and Parts Required to Install th...

Page 41: ...pliance Components Installing the Appliance on page 29 Connecting the Appliance on page 35 Performing Initial Configuration on page 41 Configuring NSM from the CLI on page 55 Configuring NSM from the Web Interface on page 63 27 Copyright 2016 Juniper Networks Inc ...

Page 42: ...Copyright 2016 Juniper Networks Inc 28 NSM4000 Appliance Hardware Guide ...

Page 43: ...NG The shipping dimensions of an NSM4000 appliance are 17 81 in x 17 31 in x 3 5 in 45 2 cm x 44 cm x 8 89 cm and the appliance shipping weight is 28 05 lb 12 72 kg Use the correct lifting technique when you move the appliance Refer to Chassis Lifting Guidelines for the NSM4000 Appliance on page 146 for more details To unpack the appliance 1 Move the shipping carton to a staging area as close to t...

Page 44: ...pliance on page 26 Mounting the NSM4000 Appliance You can mount the NSM4000 appliance in one of the following ways Front and rear flush to a rack Refer to Front and Rear Mounting the NSM4000 Appliance Flush to a Rack on page 30 for details Front and rear recessed in a rack Refer to Front and Rear Mounting the NSM4000 Appliance Recessed in a Rack on page 31 for details Midmounted in a two post rack...

Page 45: ...liance is level Related Documentation Front and Rear Mounting the NSM4000 Appliance Recessed in a Rack on page 31 NSM4000 Appliance Rack Requirements on page 25 Mid Mounting the NSM4000 Appliance in a Two Post Rack on page 32 Tools and Parts Required to Install the NSM4000 Appliance on page 26 Front and Rear Mounting the NSM4000 Appliance Recessed in a Rack This mounting option provides additional...

Page 46: ...ither side of the unit This enables easy cable routing on the racks with limited cable management Related Documentation Front and Rear Mounting the NSM4000 Appliance Flush to a Rack on page 30 NSM4000 Appliance Rack Requirements on page 25 Mid Mounting the NSM4000 Appliance in a Two Post Rack on page 32 Tools and Parts Required to Install the NSM4000 Appliance on page 26 Mid Mounting the NSM4000 A...

Page 47: ...iance is level Related Documentation Front and Rear Mounting the NSM4000 Appliance Flush to a Rack on page 30 Front and Rear Mounting the NSM4000 Appliance Recessed in a Rack on page 31 NSM4000 Appliance Rack Requirements on page 25 Tools and Parts Required to Install the NSM4000 Appliance on page 26 33 Copyright 2016 Juniper Networks Inc Chapter 5 Installing the Appliance ...

Page 48: ...Copyright 2016 Juniper Networks Inc 34 NSM4000 Appliance Hardware Guide ...

Page 49: ...wer supply module in the appliance into a grounded AC power outlet by using an AC power cord with the grounding pin appropriate for your geographical location See AC Power Cord Specifications for the NSM4000 Appliance on page 14 for more information Install the power supply module in the chassis For instructions on installing a power supply module in an NSM4000 appliance see Replacing the AC Power...

Page 50: ...wer supply module 6 Push the cord into the slot in the adjustment nut of the power cord retainer Turn the nut until it is tight against the base of the coupler and the slot in the nut is turned 90 from the top of the appliance as shown in Figure 9 on page 36 7 If the AC power source outlet has a power switch set it to the OFF position 8 Insert the power cord plug into an AC power source outlet 9 I...

Page 51: ...atic discharge ESD grounding strap DC power source cables 12 14 AWG with ends of the wire stripped 12mm and twisted Phillips screwdriver number 1 You connect DC source power to the appliance by attaching power cables from external DC power sources to the terminal studs on the DC power supply module faceplates WARNING DC powered NSM4000 appliances are intended for installation only in restricted ac...

Page 52: ...e 10 on page 38 Figure 10 Connecting a DC Power Supply Module 7 Use the terminal screws to secure the power source cables to the power feed on the appliance by attaching the twisted wires that are attached to the cables to the appropriate terminals 8 Remove the screw on the grounding terminal by using the screwdriver Save the screw The grounding terminal is located to the right and above the termi...

Page 53: ...00 appliance by using a dedicated console Every appliance has a console port with an RJ 45 connector Use the console port to connect the appliance to the management console or to a console server Ensure that you have an Ethernet cable with an RJ 45 connector available An RJ 45 cable as shown in Figure 12 on page 39 and an RJ 45 to DB 9 serial port adapter are supplied with the appliance Figure 12 ...

Page 54: ...nce to the network 1 Optional Attach an electrostatic discharge ESD grounding strap to your bare wrist and connect the strap to an external ESD point 2 Plug one end of the Ethernet cable into the port labeled 3 as shown in Figure 13 on page 40 on the front panel Figure 13 NSM4000 Appliance Front Panel 5 1 Console port Hard drive 6 2 Hardware Fault LED IOC expansion slot 7 3 Hard Disk Activity LED ...

Page 55: ...0 appliance for the first time you must attach your NSM4000 appliance to a console terminal running an emulation utility such as HyperTerminal 1 Configure a console terminal or terminal emulation utility to use the following serial connection parameters 9600 bits per second 8 bit no parity 8N1 1 stop bit No flow control 2 Connect the terminal or laptop to the null modem serial cable plugged into t...

Page 56: ... 1 Enter admin as your default login name 2 Enter abc123 as your default password 3 Change your default password when prompted Enter the default password first followed by your new password NOTE All passwords are case sensitive 4 Enter the IP address for the interface eth0 NOTE Theports3 2 1 0 intheNSM4000applianceareusedasinterfaces eth0 eth1 eth2 eth3 respectively 5 Enter the subnet mask for the...

Page 57: ...Figure 14 NSM4000 Serial Console 43 Copyright 2016 Juniper Networks Inc Chapter 7 Performing Initial Configuration ...

Page 58: ...nistration change to the root user The following users are available to manage an appliance admin user Logs in to the NSM appliance setup program and changes to nsm user or root user from the command line nsm user Administers NSM services To change to the nsm user from the admin user go to the prompt enter sudo su nsm for the prompt then enter the admin password you set when logging in to the NSM ...

Page 59: ...eneral setup menu items see Navigating the Menus on page 55 From the NSMXpress settings menu enter 9 to configure the NSM regional server The serial console displays the following options to configure the regional server NSM Configuration Main Menu 1 Management IP 10 204 92 114 The IP address on this server that will be used for management 2 NSM super password Password for super user 3 GUI server ...

Page 60: ...e password Enter 3 to specify this password This password authenticates this server to its peers in a high availability configuration Cfmuser password Enter 4 to specify a cfmuser password This password is used to authenticate the ConfigFileVersions directory NSM License type Enter 6 to specify the license option Enter Base Install to use the built in limited device license for as many as 25 devic...

Page 61: ...o specify the IP address for the HA peer in the HA cluster HA Link Failure Detection IP Enter 4 to specify the IP address of a machine outside the HA cluster that you can ping to verify connection status HA Inter server password Enter 5 to specify the heartbeat password used between the primary and secondary servers Menu Shared Disk Enter 6 to open a menu to help you configure a shared disk NSM400...

Page 62: ...y a menu of options for configuring the time of day to take the backup the location of the backup and the timeout value Menu SRS Enter 3 to open a menu to configure the statistical report server SRS The following sections provide details about configuring remote backup and SRS Enabling and Configuring Remote Replication of the Database on page 48 Enabling and Configuring the Statistical Report Ser...

Page 63: ...ault oracle and mssql SRS Database Name Enter 4 to specify the name of the SRS database on the SRS server The default value for this option is netscreen SRS DB Owner Name Enter 5 to specify the name of the SRS database owner The default value for this option is netscreen SRS DB Owner Password Enter 6 to specify the owner password for the SRS database At least eight characters are required The pass...

Page 64: ...ot the NSM4000 appliance Enter the shutdown h now command to shut down the NSM4000 appliance The appliance displays output messages on the management console and then powers off When the appliance is powered off the green Power LED on the front panel of the appliance goes out in addition the Power Supply Module LED turns amber Powering Off Using the WebUI For information on how to power off the NS...

Page 65: ...e appliance is powered off the green Power LED on the front panel of the appliance goes out in addition the Power Supply Module LED turns amber Related Documentation General Electrical Safety Guidelines and Warnings on page 157 General Safety Guidelines and Warnings on page 135 Installing and Removing NSM4000 Appliance Hardware Components on page 111 51 Copyright 2016 Juniper Networks Inc Chapter ...

Page 66: ...UI client to NSM 7808 Yes No Yes Heartbeat between peers in an HA cluster 7802 Yes Yes Yes Connections from managed IDP devices to NSM 7803 Yes Yes Yes Connections from devices running Junos OS Secure Access devices or Infranet Controller devices 7804 No Yes Yes SSH connection to new managed device 22 Out Yes No Yes Telnet connection to new managed device 23 No No Yes DNS lookups 53 Yes Yes No Sys...

Page 67: ...on Guide Related Documentation Installing an NSM4000 ISO Image on the NSM4000 Appliance Using a USB Drive on page 97 Setting Up Your NSM4000 Appliance on page 42 Configuring a Regional Server on page 45 53 Copyright 2016 Juniper Networks Inc Chapter 7 Performing Initial Configuration ...

Page 68: ...Copyright 2016 Juniper Networks Inc 54 NSM4000 Appliance Hardware Guide ...

Page 69: ...Menu 1 Management IP 10 204 92 114 The IP address on this server that will be used for management 2 NSM super password Password for super user 3 GUI server one time password Password to initiate authentication between HA peers and to Central Manager This password must be the same for all NSM servers in this installation 4 Cfmuser password CfmPassword for ConfigFileVersions directory 5 FIPS Support...

Page 70: ...ation Setting Up Your NSM4000 Appliance on page 42 Configuring a Regional Server on page 45 Configuring Standard Configuration Options on page 56 Configuring Standard Configuration Options After the initial setup continue configuring typical options including the following tasks Follow the setup prompts on the main menu to set or modify these options Your configuration options with the exception o...

Page 71: ...1 On the NSM4000 appliance Settings menu enter 2 at the prompt The menu shows the existing status of each interface 2 Set or modify options for one of the interfaces by selecting one of the following options 1 to modify eth0 2 to set or modify eth1 3 to set or modify eth2 4 to set or modify eth3 3 Make the following selection for interface options by selecting one of the following options 1 to cha...

Page 72: ...n the NSM4000 appliance Settings menu enter 4 at the prompt 2 Enter y at the verification prompt to continue 3 Enter the new hostname and press Enter to return to the settings menu NOTE If a hostname consisting of 4 or more labels is changed to a different hostname also with 4 or more labels the previous hostname alias might remain in the etc hosts file This condition can be corrected by manually ...

Page 73: ...TP servers NTP servers automatically set the system clock based on external time sources 4 Enter one of the following values at the prompt 1 to enable or disable NTP 2 to add an NTP server The remaining numbered options allow you to remove an NTP server from the list 5 Follow the prompts to enable set or delete the NTP servers and return to the NSM4000 appliance Settings menu Forwarding Local Stat...

Page 74: ... server This new Device server would attempt connection with the primary GUI server Failure of a GUI server would also cause failover to the standby GUI server The current Device server would attempt to connect to the standby GUI server after a timeout period In this configuration the failure of a single component has minimal impact on the system as a whole In addition the distributed system gives...

Page 75: ...releases you need to install a patch that enables NSM to identify the new format of the NSM4000 appliance serial number NOTE You need not install the licensing patch for NSM2012 2R10 and later versions because this issue is addressed in these releases To install the patch for the NSM4000 license key file 1 At the console login prompt enter the sudo su command to log in to the appliance as a root u...

Page 76: ...R jakarta regexp 1 3 jar CLASS_DIR com ice tar jar CLASS_DIR log4j 1 2 8 jar CLASS_DIR cobertura jar CLASS_DIR velocity dep 1 4 jar CLASS_DIR bcprov jdk16 141 jar CLASS_DIR bcpg jdk16 141 jar CLASS_DIR commons lang 2 6 jar 7 Enter the etc init d guiSvr start command to start the GUI server For additional details about NSM licensing see the Network and Security Manager Installation Guide Related Do...

Page 77: ...to use each of the NSM Administration options Changing the Super User Password on page 63 Downloading NSM MIBS Regional Server Only on page 64 Exporting Audit Logs on page 64 Exporting Device Logs Regional Server Only on page 64 Generating Reports Regional Server Only on page 65 Modifying NSM Configuration Files on page 65 Backing Up the NSM Database on page 66 Changing the NSM Management IP on pa...

Page 78: ...igure 17 on page 64 Figure 17 Export Audit Logs To export an audit log to a csv file select csv in the drop down list box and then enter the csv filename in the text box To export an audit log to a system log server select syslog in the drop down list box and then enter the server IP address if it is not the local host Exporting Device Logs Regional Server Only To export device logs select NSM Adm...

Page 79: ...rator and not an NSM4000 appliance user Enter a username as domain user such as global super Modifying NSM Configuration Files To manually edit the GuiSrv cfg DevSvr dfg and HaSvr cfg files select NSM Administration Modify NSM Configuration Files The example in Figure 20 on page 66 shows the option to modify the GuiSvr cfg file 65 Copyright 2016 Juniper Networks Inc Chapter 9 Configuring NSM from ...

Page 80: ...the nsm setup utility all manual changes to the configuration files are lost Backing Up the NSM Database To configure backups of the NSM database select NSM Administration NSM Database Backup under NSM Administration See Figure 21 on page 67 Copyright 2016 Juniper Networks Inc 66 NSM4000 Appliance Hardware Guide ...

Page 81: ...e 67 Figure 22 Change Management IP Scheduling Security Updates To schedule security updates select NSM Administration Schedule Security Updates See Figure 23 on page 67 Figure 23 Schedule Security Updates Related Documentation Setting Up Your NSM4000 Appliance on page 42 Managing System Administration on page 68 67 Copyright 2016 Juniper Networks Inc Chapter 9 Configuring NSM from the Web Interfa...

Page 82: ...ing the System Time on page 80 Installing Updates on page 80 Managing Users on page 81 Configuring the Web Interface on page 85 Rebooting or Shutting Down the NSM4000 Appliance To reboot or shut down the NSM4000 appliance select System Administration Bootup and Shutdown and then click either Reboot System or Shutdown System See Figure 24 on page 68 Figure 24 Reboot or Shut Down Changing the User P...

Page 83: ...ptions available in the Network Configuration window Network Interfaces on page 69 Routing and Gateways on page 69 Hostnames and DNS Clients on page 70 Host Addresses on page 70 Network Interfaces Use this option to manage the network interfaces See Figure 27 on page 69 Figure 27 Network Interfaces Routing and Gateways Use this option to configure and manage routes and gateways See Figure 28 on pa...

Page 84: ...ient Options Host Addresses Use this option to manage host addresses See Figure 30 on page 70 Figure 30 Host Address Managing RADIUS Servers The NSM4000 appliance WebUI supports authentication of users defined in the RADIUS servers in addition to authentication of locally defined admin users Copyright 2016 Juniper Networks Inc 70 NSM4000 Appliance Hardware Guide ...

Page 85: ...niper dct in the RADIUS server with the Juniper defined Vendor Specific Attribute VSA for the NSM4000appliance ATTRIBUTEJuniper Nsmxpress ProfileJuniper VSA 6 string r YoualsoneedtoaddNSM4000applianceuserswiththeirassociated user profiles SysAdmin NSMAdmin Operator Guest to the RADIUS database For more details see the Steel Belted Radius Documentation NOTE You need System Administration or NSM Adm...

Page 86: ...retransmitted if applicable Enter a value between 1 and 10 seconds h Retries The number of times the RADIUS access request must be retransmitted for RADIUS authentication Enter a value between 1 and 5 4 Click Add The RADIUS Servers dialog box appears with the RADIUS server you added listed Changing the Priority of RADIUS Servers To change the priority of RADIUS servers 1 Select System Administrati...

Page 87: ...t have been added 2 Select the name of the server whose properties you want to edit The Edit RADIUS Server dialog box appears See Figure 33 on page 73 Figure 33 Edit RADIUS Server Dialog Box 3 Edit the parameters you want to change and click Save Monitoring with SNMP You can configure your NSM4000 appliance for SNMP monitoring from a network operations server The server can then issue periodic SNM...

Page 88: ...re SNMP 1 Select System Administration SNMP Monitoring 2 Select the SNMP Config tab which is shown in Figure 34 on page 74 Figure 34 Configuring SNMP 3 Select the version of SNMP to be used either v2c or v3 4 Provide authentication information If you selected SNMP v2c enter a username If you selected SNMP v3 enter a username and password The password must be at least 8 characters long The NSM4000 ...

Page 89: ...act Contact information for the appliance Location Location of the appliance Description A brief description of the appliance 4 Click Save SNMP Trap Configuration To configure SNMP trap conditions 1 Select System Administration SNMP Monitoring 2 Select the SNMP Traps tab which is shown in Figure 36 on page 75 Figure 36 Configuring SNMP Traps 3 In the Manager IP field enter the IP address of the SN...

Page 90: ...o log and the message transport used For the type of message transport you can choose among TCP SSL and UDP For rsyslog or syslog NG implementations use TCP or SSL SSL adds security to TCP if you select SSL the NSMappliance creates a secure tunnel to the syslog receiver UDP messaging is available for basic syslog implementations The following sections provide procedures for managing syslog message...

Page 91: ...s of the syslog receiver IP Address The protocol used for forwardingmessages UDP TCP SSL Type The data sources configured for forwarding Data sources The system logs configured to be sent to this receiver System The device server logs configured to be sent to this receiver Device Server The GUI server logs configured to be sent to this receiver GUI Server The HA server logs configured to be sent t...

Page 92: ...on select the syslog facility for each GUI server log Device server log and HA server log The syslog facility is a field included in the syslog message to help identify the data source 3 Click Save 4 Click Add new Receiver The Syslog Receiver configuration window appears as shown in Figure 38 on page 79 Copyright 2016 Juniper Networks Inc 78 NSM4000 Appliance Hardware Guide ...

Page 93: ...ver will be known by within NSM 6 In the IP field enter the IP address of the syslog receiver 7 In the Transport field select the type of syslog receiver Select UDP for basic syslog implementations Select TCP for rsyslog or syslog NG implementations 79 Copyright 2016 Juniper Networks Inc Chapter 9 Configuring NSM from the Web Interface ...

Page 94: ... for the selected receiver 3 Make the desired changes to the configuration 4 Click Save to save and apply your edits to the configuration of this syslog receiver Deleting Syslog Receivers To delete a syslog receiver configuration follow these steps 1 Select System Administration Syslog Forwarding 2 In the Syslog Receivers window check the box next to each syslog receiver you want to delete 3 Click...

Page 95: ...NOTE You need System Administration permission to create users This topic contains the following sections Creating New NSM4000 Appliance Users on page 81 Deleting a User on page 82 Editing User Attributes on page 83 Understanding User Profiles on page 83 Creating New NSM4000 Appliance Users To create a local OS user 1 Select System Administration User Management The NSM4000 Users dialog box appear...

Page 96: ...00 user dialog box appears 3 Enter a username in the Username text box 4 Select Set to from the password drop down list and enter the password you want to set in the password text box 5 Reenter the password in the Confirm Password text box 6 Select the user profile you want to associate with this user from the User Profile drop down list box 7 Click Submit The NSM4000 Users dialog box appears with...

Page 97: ...NSM Administrator NSM administrators have access to NSM Administration RADIUS Management Maintenance and Troubleshooting modules Network Operator Network operators have access to Network Utilities and Report Generation modules Guest User Guest users have read access to System Information and System Statistics modules When a user logs in the NSM4000 appliance modules are displayed or hidden based o...

Page 98: ...s Yes Download NSM MIBs No Yes Yes Yes Export Audit Logs No Yes Yes Yes Export Device Logs No Yes Yes Yes Generate Reports No No Yes Yes NSM Configuration Files No No Yes Yes NSM Database Backup No No Yes Yes NSM Management IP No No Yes Yes Schedule Security Updates Maintenance Yes Yes Yes Yes System Statistics Troubleshooting No No Yes Yes Action Audit Logs No Yes Yes Yes Error Logs No Yes Yes Ye...

Page 99: ...42 Managing NSM Administration on page 63 Viewing System Statistics on page 85 Viewing System Information on page 87 Viewing System Statistics To view system statistics select SystemAdministration Maintenance SystemStatistics The System Statistics window appears as shown in Figure 42 on page 85 Figure 42 System Statistics You can view the statistics of the following components CPU on page 86 Log R...

Page 100: ...daily weekly and monthly Network Data Select either eth0 or eth1 to view graphs that monitor network activity hourly daily weekly and monthly Process Count Select Process to view graphs that monitor the number of processes hourly daily weekly and monthly Disk Data Select Disk to view graphs that monitor the file system disk space usage hourly daily weekly and monthly Tile All Graphs Select Tile al...

Page 101: ... CPU load and memory use as shown in Figure 43 on page 87 Figure 43 System Information Related Documentation Managing NSM Administration on page 63 Managing System Administration on page 68 Viewing System Statistics on page 85 87 Copyright 2016 Juniper Networks Inc Chapter 9 Configuring NSM from the Web Interface ...

Page 102: ...Copyright 2016 Juniper Networks Inc 88 NSM4000 Appliance Hardware Guide ...

Page 103: ...PART 4 Hardware Troubleshooting Troubleshooting the NSM4000 Appliance on page 91 89 Copyright 2016 Juniper Networks Inc ...

Page 104: ...Copyright 2016 Juniper Networks Inc 90 NSM4000 Appliance Hardware Guide ...

Page 105: ...liance and the management device Alternatively you can connect to the appliance via telnet or SSH if the appliance is accessible via the network Log in to the appliance using the administrator username admin and password To troubleshoot connectivity issues from the eth0 interface 1 Enter the ifconfig eth0 command to verify that the IP address is correctly assigned to the eth0 interface 2 Enter the...

Page 106: ...n NSM4000 appliance Users with system administrator and NSM administrator permissions can view all actions logs in the NSM4000 appliance Action To view action audit logs 1 Select Troubleshooting Action Audit Logs The NSM4000 Actions Log dialog box appears See Figure 44 on page 92 Figure 44 NSM4000 Actions Dialog Box 2 Select the action audit logs that you want to view Actions by NSM4000 Users Sele...

Page 107: ...specify actions in a particular module Actions on dates Select the At any time check box to select actions at any time Select the For today only check box to select today s actions Select the For yesterday only check box to select yesterday s actions Select the During the last week check box to select last week s actions Select the Between check box and enter the start date and end date in the dro...

Page 108: ... User Operations on page 92 Checking Network Routes Addresses and Connections Using TCP IP Network Utilities on page 94 Installing an NSM4000 ISO Image on the NSM4000 Appliance Using a USB Drive on page 97 CheckingNetworkRoutes Addresses andConnectionsUsingTCP IPNetworkUtilities To access basic network utilities for TCP IP Networking select Troubleshooting Network Utilities See Figure 48 on page 9...

Page 109: ...Size Enter the packet size in bytes this ping command will send The default is 56 The values range from 1 9999 How Many Sec Between Sending Each Packet Enter how much time in seconds ping should wait between sending each packet Patterns to Send Hex The data sent by ping contains a hexadecimal pattern If you leave this option blank ping will fill it with random data This option is useful if you do ...

Page 110: ...etwork host See Figure 50 on page 96 Figure 50 Traceroute Utility NOTE The only required field is Hostname The value can be either a hostname or an IP address Lookup Use the lookup tool to obtain the IP address from a hostname and the hostname from an IP address see Figure 51 on page 97 The query type drop down list contains several types of records found in the DNS database Enter a name server or...

Page 111: ...0 Ethernet Interface eth0 Connectivity on page 91 Auditing User Operations on page 92 Reviewing Error Logs on page 93 Installing an NSM4000 ISO Image on the NSM4000 Appliance Using a USB Drive on page 97 Installing an NSM4000 ISO Image on the NSM4000 Appliance Using a USB Drive You can install an NSM4000 ISO image on the NSM4000 appliance using a standard USB 2 0 and USB 3 0 drive You can use this...

Page 112: ...ts 1 NOTE The console terminal or terminal emulation utility maps every key on the keyboard to a code that it then sends through the management console In some cases the Delete key on a PC keyboard does not send a DEL or Control character You must ensure that the terminal utility that you are using to connect to the NSM4000 appliance maps a key to the DEL or Control character Typically this is acc...

Page 113: ...6 5_v1 0 iso CAUTION Do not modify the filename of the software image that you download from the Juniper Networks support site If you modify the filename the installation fails Creating a Bootable USB Drive This section provides the information necessary to create a bootable USB drive using Rufus a third party software utility and copy the NSM4000 ISO image file If the USB drive has files that you...

Page 114: ...the bottom of the window to the right of the Create a bootable disk using check box select ISO Image c On that same line to the right of the ISOImage drop down menu click the CD ROM icon d Select the NSM4000 ISO image file that you want to copy to the USB drive e Click Start f Click OK in the Warning dialog box to format the USB drive and copy the NSM4000 ISO image See Figure 54 on page 101 Copyri...

Page 115: ...start operation is successful a message is displayed g Click Close to exit the Rufus window Figure 55 on page 102 displays the Rufus window as it appears after you have successfully created a bootable USB drive 101 Copyright 2016 Juniper Networks Inc Chapter 10 Troubleshooting the NSM4000 Appliance ...

Page 116: ...software image NOTE To install the software image from the USB drive the boot priority order in the NSM4000 appliance must have USB boot at the top By default the NSM4000 appliance attempts to boot from the USB drive first and then from the RAID volume or hard drive However if you have changed the default boot order in the BIOS of the NSM4000 appliance you must access the boot menu and change the ...

Page 117: ...ng the BIOS setup the boot menu appears after about one minute 3 Ensure that the USB boot is at the top of the NSM4000 appliance boot priority order If the USB label is not at the top of the list Use the down arrow to select the USB label and use the key to move the entry to the top of the list Press the F10 key to save your changes and exit the BIOS setup The NSM4000 appliance automatically resta...

Page 118: ...rive while the NSM4000 appliance is rebooting approximately 1 hour and 15 minutes into the reinstallation process NOTE Because the NSM4000 appliance boot order was changed earlier in this procedure the NSM4000 appliance will try to boot from the USB drive before choosing the next option You can revert to boot from the local disk using the method explained in Ensuring that the NSM4000 Appliance s B...

Page 119: ...n use it to manage devices see Setting Up Your NSM4000 Appliance on page 42 and Configuring a Regional Server on page 45 Related Documentation Booting the NSM4000 Appliance on page 41 Setting Up Your NSM4000 Appliance on page 42 Powering Off the NSM4000 Appliance on page 49 105 Copyright 2016 Juniper Networks Inc Chapter 10 Troubleshooting the NSM4000 Appliance ...

Page 120: ...Copyright 2016 Juniper Networks Inc 106 NSM4000 Appliance Hardware Guide ...

Page 121: ...PART 5 Hardware Maintenance and Replacement Maintaining the Hardware on page 109 Replacing Hardware Components on page 111 107 Copyright 2016 Juniper Networks Inc ...

Page 122: ...Copyright 2016 Juniper Networks Inc 108 NSM4000 Appliance Hardware Guide ...

Page 123: ... NSM4000 appliance are securely in place and that there is no moisture accumulating near the appliance Ensure that the power and grounding cables are arranged so that they do not obstruct access to other components Keep the area around the chassis free from dust and conductive material such as metal flakes Maintain ambient airflow for normal appliance operation If the airflow is blocked or restric...

Page 124: ...Copyright 2016 Juniper Networks Inc 110 NSM4000 Appliance Hardware Guide ...

Page 125: ...hassis is a rigid sheet metal structure that houses the hardware components The field replaceable units FRUs in the NSM4000 appliance are as follows AC power supply Cooling fan DC power supply Hard disk NOTE Remove the fan module only when you need to replace a fan Refer to the following topics for instructions on how to install and remove hardware components Replacing the AC Power Supply Module o...

Page 126: ...wer switch set it to the OFF position If the AC power source outlet does not have a power switch gently pull out the male end of the power cord connected to the power source outlet 3 If the power cord has the retainer clip and adjustment nut installed turn the adjustment nut so that the power cord can be removed from the slot in the adjustment nut 4 Unplug the power cord from the power supply modu...

Page 127: ... people could trip on it The NSM4000 appliance starts powering on when you supply power to the power supply module If the power supply cord is correctly installed the LED on the power supply module displays green when the power supply module is powering the appliance and amber when the power supply module is in standby mode not powering the appliance Related Documentation AC Power Cord Specificati...

Page 128: ...d connected to the power source outlet 5 Remove the power cord from the power supply faceplate by detaching the power cord retainer and gently pulling out the female end of the power cord connected to the power supply faceplate 6 Slide the locking ejector lever to the right as shown in Figure 58 on page 114 until it is in its furthest position Figure 58 Removing the AC Power Supply Module 1 Power ...

Page 129: ...necting AC Power to the NSM4000 Appliance on page 35 6 If the appliance is not powered on power on the appliance by pressing the switch on the rear panel next to the power supply module The NSM4000 appliance starts powering on when you supply power to the power supply module If the power supply module is correctly installed and functioning normally the LED on the power supply module displays green...

Page 130: ...cables attached to the power supply module Make sure that the voltage across the DC power source cable leads is 0 V and that there is no chance that the cables might become active during the removal process 3 Remove the clear plastic cover over the terminal studs on the faceplate 4 Remove the screws from the terminals using a Phillips screwdriver number 2 to loosen and remove the screws Save the s...

Page 131: ...ey are present for all the cables attached to the power supply The NSM4000 appliance starts powering on when you supply power to the power supply module If the power supply module is correctly installed and functioning normally the LED on the power supply module displays green when the power supply module is powering the appliance and amber when the power supply module is in standby mode not power...

Page 132: ...river number 2 to loosen and remove the screws Save the screws 6 Remove the cable lugs from the terminals 7 Remove the screw on the grounding terminal by using the screwdriver Save the screw 8 Remove the grounding lug from the grounding terminal 9 Carefully move the power cables out of the way 10 Slide the ejector lever to the right as shown in Figure 60 on page 118 until it is in its furthest pos...

Page 133: ...ce For more information see Connecting DC Power to the NSM4000 Appliance on page 37 Related Documentation DC Power Supply in the NSM4000 Appliance on page 17 Field Replaceable Units on the NSM4000 Appliance on page 13 Replacing the DC Power Supply Cable on an NSM4000 Appliance on page 115 Replacing the Fan on an NSM4000 Appliance The NSM4000 appliance ships with two field replaceable fans that are...

Page 134: ...scharge ESD grounding strap Optional An antistatic bag or an antistatic mat Removing the Fan on page 120 Installing the Fan on page 121 Removing the Fan To remove a fan from an NSM4000 appliance 1 Optional Place the antistatic bag or antistatic mat on a flat stable surface 2 Optional Attach an ESD grounding strap to your bare wrist and connect the strap to an external ESD point 3 Press the latch a...

Page 135: ...nt fan the cooling load is distributed back evenly across both the fans and the Hardware Fault LED stops blinking and the alarm turns off Related Documentation Field Replaceable Units on the NSM4000 Appliance on page 13 Installing and Removing NSM4000 Appliance Hardware Components on page 111 Replacing the Hard Disk on an NSM4000 Appliance The NSM4000 appliance ships with six hard disk drives in a...

Page 136: ...tatic mat on a flat stable surface 2 Optional Attach an ESD grounding strap to your bare wrist and connect the strap to an external ESD point 3 Turn the hard disk locking screw counterclockwise to the unlock position as shown in Figure 66 on page 123 to unlock the hard disk lever 4 Push the screw knob button in so that the hard disk lever is released 5 Gently pull the hard disk lever outwards and ...

Page 137: ...il it closes with a click to ensure that the hard disk is secured firmly in the slot 5 Using a flat screwdriver turn the screw clockwise to the locked position so that the notch in the screw is oriented vertically Figure 67 Installing a Hard Disk When you install a replacement hard disk the alarm shuts off when the new drive is sensed and the red Hard Disk Fault LED on the new hard drive starts bl...

Page 138: ...entation Field Replaceable Units on the NSM4000 Appliance on page 13 Installing and Removing NSM4000 Appliance Hardware Components on page 111 Copyright 2016 Juniper Networks Inc 124 NSM4000 Appliance Hardware Guide ...

Page 139: ...PART 6 Returning Hardware Returning the Appliance or Appliance Components on page 127 125 Copyright 2016 Juniper Networks Inc ...

Page 140: ...Copyright 2016 Juniper Networks Inc 126 NSM4000 Appliance Hardware Guide ...

Page 141: ...000 Appliance or Component on page 128 2 Obtain a Return Materials Authorization RMA number from JTAC as described in Contacting Customer Support to Obtain Return Materials Authorization for NSM4000 Appliances on page 129 NOTE Do not return any component to Juniper Networks unless you have first obtained an RMA number Juniper Networks reserves the right to refuse shipments that do not have an RMA ...

Page 142: ...pliance Details using the NSM4000 CLI on page 128 Locating the Chassis Serial Number ID Label on an NSM4000 Appliance on page 129 Locating the Serial Number ID Labels on FRUs in the NSM4000 Appliance on page 129 Listing the NSM4000 Appliance Details using the NSM4000 CLI Before you begin ensure that you have connected the NSM4000 appliance to a management console For more information refer to Conn...

Page 143: ...ere is no serial number on the cooling fan use the appliance serial number instead DC Power Supply Module The serial number ID label is on the top of the DC power supply module Hard Disks The serial number ID label is on the top of the hard disk Related Documentation Contacting Customer Support to Obtain Return Materials Authorization for NSM4000 Appliances on page 129 Packing an NSM4000 Appliance...

Page 144: ...digit case number followed by the pound key for an existing case or press the star key to be routed to the next available support engineer The support engineer validates your request and issues an RMA number for the return of the component Related Documentation Locating the Serial Number on an NSM4000 Appliance or Component on page 128 Packing an NSM4000 Appliance or Component for Shipping on page...

Page 145: ...NSM4000 appliance 1 If the appliance is installed in a rack have one person support the weight of the appliance while another person unscrews and removes the mounting screws 2 Remove the appliance from the rack and place the appliance on a flat stable surface 3 Use the screwdriver to remove the rack mounting brackets from the appliance chassis 4 Place the appliance in an antistatic bag 5 Place the...

Page 146: ...ng transit The packing material that you use must be able to support the weight of the component Ensure that the components are adequately protected by wrapping them well with packing materials Pack the component in an oversized box if the original box is not available with extra packing material around the unit so that the component is prevented from moving around inside the box Securely tape the...

Page 147: ...neral Safety Information on page 135 Radiation and Laser Warnings on page 141 Installation and Maintenance Safety Information on page 145 Power and Electrical Safety Information on page 157 133 Copyright 2016 Juniper Networks Inc ...

Page 148: ...Copyright 2016 Juniper Networks Inc 134 NSM4000 Appliance Hardware Guide ...

Page 149: ...hat only authorized service personnel perform other system services Keep the area around the chassis clear and free from dust before during and after installation Keep tools away from areas where people could trip over them while walking Do not wear loose clothing or jewelry such as rings bracelets or chains which can get caught in the chassis Wear safety glasses if you are working under any condi...

Page 150: ... fully tightened Related Documentation AC Power Electrical Safety Guidelines on page 160 DC Power Electrical Safety Guidelines on page 162 General Electrical Safety Guidelines and Warnings on page 157 Grounded Equipment Warning on page 151 Installation Instructions Warning on page 145 Maintenance and Operational Safety Guidelines and Warnings on page 151 Definitions of Safety Warning Levels The do...

Page 151: ...nen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbole...

Page 152: ...ity of the equipment and that all local fire safety and electrical codes and ordinances be observed when you install and operate your equipment Fire Suppression In the event of an electrical hazard or an electrical fire you should first turn power off to the equipment at the source Then use a Type C fire extinguisher which uses noncorrosive fire retardants to extinguish the fire Fire Suppression E...

Page 153: ...all or replace the device Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel uitgevoerd worden VaroitusAinoastaankoulutettujapätevähenkilökuntasaaasentaataivaihtaa tämän laitteen Attention Tout installation ou remplacement de l appareil doit être réalisé par du personnel qualifié et compétent Warnung Gerät nur von geschultem qualifiziertem Personal installi...

Page 154: ...page 135 Warning Statement for Norway and Sweden WARNING The equipment must be connected to an earthed mains socket outlet Advarsel Apparatet skal kobles til en jordet stikkontakt Varning Apparaten skall anslutas till jordat nätuttag Related Documentation General Safety Guidelines and Warnings on page 135 Definitions of Safety Warning Levels on page 136 Copyright 2016 Juniper Networks Inc 140 NSM4...

Page 155: ...round ports that support optical transceivers observe the following safety guidelines to prevent eye injury Do not look into unterminated ports or at fibers that connect to unknown sources Do not examine unterminated optical ports with optical instruments Avoid direct exposure to the beam WARNING Unterminated optical connectors can emit invisible laser radiation The lens in the human eye focuses a...

Page 156: ...wing Klasse 1 LED product Varoitus Luokan 1 valodiodituote Attention Alarme de produit LED Class I Warnung Class 1 LED Produktwarnung WARNING Avvertenza Avvertenza prodotto LED di Classe 1 Advarsel LED produkt i klasse 1 Aviso Produto de classe 1 com LED Atención Aviso sobre producto LED de Clase 1 Varning Lysdiodprodukt av klass 1 Laser Beam Warning WARNING Do not stare into the laser beam or vie...

Page 157: ...rlo direttamente WARNING Advarsel Stirr eller se ikke direkte p strlen med optiske instrumenter WARNING Aviso Não olhe fixamente para o raio nem olhe para ele directamente com instrumentos ópticos WARNING Atención No mirar fijamente el haz ni observarlo directamente con instrumentos ópticos WARNING Varning Rikta inte blicken in mot strålen och titta inte direkt på den genom optiska instrument Rela...

Page 158: ...visibili possono essere emesse attraverso l apertura della porta Evitate di esporvi alle radiazioni e non guardate direttamente nelle aperture Advarsel Unngå utsettelse for stråling og stirr ikke inn i åpninger som er åpne fordi usynlig stråling kan emiteres fra portens åpning når det ikke er tilkoblet en fiberkabel Aviso Dada a possibilidade de emissão de radiação invisível através do orifício da...

Page 159: ...ingenvoordatuhetsysteem met de voeding verbindt VaroitusLueasennusohjeetennenjärjestelmänyhdistämistävirtalähteeseen AttentionAvantdebrancherlesystèmesurlasourced alimentation consulter les directives d installation Warnung Lesen Sie die Installationsanweisungen bevor Sie das System an die Stromquelle anschließen AvvertenzaConsultareleistruzionidiinstallazioneprimadicollegareilsistema all alimenta...

Page 160: ...ll external cables As when lifting any heavy object lift most of the weight with your legs rather than your back Keep your knees bent and your back relatively straight and avoid twisting your body as you lift Balance the load evenly and be sure that your footing is solid Related Documentation General Safety Guidelines and Warnings on page 135 Installation Instructions Warning on page 145 Mounting ...

Page 161: ...d in a rack that is secured to the building structure The device should be mounted at the bottom of the rack if it is the only unit in the rack When mounting the device on a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing equipment install the stabilizers before mounting or servicing the d...

Page 162: ...ns de montage ou de réparation de cette unité en casier il convient de prendre des précautions spéciales afin de maintenir la stabilité du système Les directives ci dessous sont destinées à assurer la protection du personnel Le rack sur lequel est monté le Juniper Networks device doit être fixé à la structure du bâtiment Si cette unité constitue la seule unité montée en casier elle doit être placé...

Page 163: ... è dotato di dispositivi stabilizzanti installare tali dispositivi prima di montare o di procedere alla manutenzione dell unità nel supporto Advarsel Unngå fysiske skader under montering eller reparasjonsarbeid på denne enheten når den befinner seg i et kabinett Vær nøye med at systemet er stabilt Følgende retningslinjer er gitt for å verne om sikkerheten Juniper Networks device må installeres i e...

Page 164: ...sde la parte inferior hacia la superior colocando el equipo más pesado en la parte inferior Si el bastidor dispone de dispositivos estabilizadores instalar éstos antes de montar o proceder al mantenimiento del equipo instalado en el bastidor Varning För att undvika kroppsskada när du installerar eller utför underhållsarbete på denna enhet på en ställning måste du vidta särskilda försiktighetsåtgär...

Page 165: ...la massa di terra durante il normale utilizzo Advarsel Dette utstyret skal jordes Forviss deg om vertsterminalen er jordet ved normalt bruk Aviso Este equipamento deverá estar ligado à terra Certifique se que o host se encontra ligado à terra durante a sua utilização normal Atención Este equipo debe conectarse a tierra Asegurarse de que el equipo principal esté conectado a tierra durante el uso no...

Page 166: ... den gleichen oder vom Hersteller empfohlenen Batterietyp Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers Advarsel Det kan være fare for eksplosjon hvis batteriet skiftes på feil måte Skift kun med samme eller tilsvarende type som er anbefalt av produsenten Kasser brukte batterier i henhold til produsentens instruksjoner Avvertenza Pericolo di esplosione se la batteria n...

Page 167: ...n die an das Netz angeschlossen sind jeglichen Schmuck einschließlich Ringe Ketten und Uhren abnehmen Metallgegenstände erhitzen sich wenn sie an das Netz und die Erde angeschlossen werden und können schwere Verbrennungen verursachen oder an die Anschlußklemmen angeschweißt werden Avvertenza Prima di intervenire su apparecchiature collegate alle linee di alimentazione togliersi qualsiasi monile in...

Page 168: ... Ne pas travailler sur le système ni brancher ou débrancher les câbles pendant un orage Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel an bzw trennen Sie keine ab wenn es gewittert Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini Advarsel Utfør aldri arbeid på systemet eller koble kabler til eller fra systemet når det tor...

Page 169: ...frei bleibt Avvertenza Per evitare il surriscaldamento dei device non adoperateli in un locale che ecceda la temperatura ambientale massima di 40 C Per evitare che la circolazione dell aria sia impedita lasciate uno spazio di almeno 15 2 cm di fronte alle aperture delle ventole Advarsel Unngå overoppheting av eventuelle rutere i Juniper Networks device Disse skal ikke brukes på steder der den anbe...

Page 170: ...ita osservando le normative italiane vigenti in materia AdvarselEndeligdisponeringavdetteproduktetmåskjeihenholdtilnasjonale lover og forskrifter Aviso A descartagem final deste produto deverá ser efectuada de acordo com os regulamentos e a legislação nacional Atención El desecho final de este producto debe realizarse según todas las leyes y regulaciones nacionales Varning Slutlig kassering av den...

Page 171: ...ce are designed for use as intrabuilding within the building interfaces only Type 2 or Type 4 ports as described in GR 1089 CORE Issue 4 and require isolation from the exposed outside plant OSP cabling To protect against lightning surges and commercial power disturbances the intrabuilding ports must not be metallically connected to interfaces that connect to the OSP or its wiring The intrabuilding...

Page 172: ...ipment function safely and correctly use the cables and connectors specified for the attached peripheral equipment and make certain they are in good condition You can remove and replace many device components without powering off or disconnecting power to the device as explained in the hardware documentation for this device Never install an equipment that appears to be damaged Related Documentatio...

Page 173: ...mponent Avoid contact between the component that is subject to ESD damage and your clothing ESD voltages emitted from clothing can damage components When removing or installing a component that is subject to ESD damage always place it component side up on an antistatic surface in an antistatic card rack or in an antistatic bag see Figure 69 on page 159 If you are returning a component place it in ...

Page 174: ...l electrical codes You must provide an external certified circuit breaker rated minimum 20 A in the building installation The power cord serves as the main disconnecting device for the AC powered device The socket outlet must be near the AC powered device and be easily accessible For devices that have more than one power supply connection you must ensure that all power connections are fully discon...

Page 175: ...telaio o intorno ad alimentatori scollegare il cavo di alimentazione sulle unità CA Advarsel Før det utføres arbeid på kabinettet eller det arbeides i nærheten av strømforsyningsenheter skal strømledningen trekkes ut på vekselstrømsenheter AvisoAntesdetrabalharnumchassis ouantesdetrabalharpertodeunidades de fornecimento de energia desligue o cabo de alimentação nas unidades de corrente alternada A...

Page 176: ... breaker must protect against excess currents short circuits and earth grounding faults in accordance with NEC ANSI NFPA 70 Ensure that the polarity of the DC input wiring is correct Under certain conditions connections with reversed polarity might trip the primary circuit breaker or damage the equipment For personal safety connect the green and yellow wire to safety earth ground at both the devic...

Page 177: ...quelconque des procédures ci dessous vérifier que le circuit en courant continu n est plus sous tension Pour en être sûr localiser le disjoncteur situé sur le panneau de service du circuit en courant continu placer le disjoncteur en position fermée OFF et à l aide d un ruban adhésif bloquer la poignée du disjoncteur en position OFF Warnung Vor Ausführung der folgenden Vorgänge ist sicherzustellen ...

Page 178: ...d som skyddar likströmskretsen och tejpa fast överspänningsskyddets omkopplare i FRÅN läget Related Documentation DC Power Electrical Safety Guidelines on page 162 DC Power Grounding Requirements and Warning on page 164 DC Power Wiring Sequence Warning on page 165 DC Power Wiring Terminations Warning on page 167 General Electrical Safety Guidelines and Warnings on page 157 General Safety Guideline...

Page 179: ...ng on page 163 DC Power Wiring Sequence Warning on page 165 DC Power Wiring Terminations Warning on page 167 General Electrical Safety Guidelines and Warnings on page 157 General Safety Guidelines and Warnings on page 135 DC Power Wiring Sequence Warning WARNING Wire the DC power supply using the appropriate lugs When connecting power the proper wiring sequence is ground to ground RTN to RTN then ...

Page 180: ...mo e scollegato per ultimo Advarsel Riktig tilkoples tilkoplingssekvens er jord til jord RTN til RTN 45 V til 60 V Riktig frakoples tilkoplingssekvens er 45 V til 60 V RTN til RTN jord til jord Aviso Ate con alambre la fuente de potencia cc Usando los terminales apropiados en el extremo del cableado Al conectar potencia la secuencia apropiada del cableado se muele para moler RTN a RTN entonces 45 ...

Page 181: ... ja niiden tulee puristaa yhteen sekä eristeen että johdinosan Attention Quand des fils torsadés sont nécessaires utiliser des douilles terminales homologuées telles que celles à circuit fermé ou du type à plage ouverte avec cosses rebroussées Ces douilles terminales doivent être de la taille qui convient aux fils et doivent être refermées sur la gaine isolante et sur le conducteur Warnung Wenn Li...

Page 182: ...med uppåtvänd tapp Storleken på dessa kontakter måste vara avpassad till ledningarna och måste kunna hålla både isoleringen och ledaren fastklämda Related Documentation DC Power Electrical Safety Guidelines on page 162 DC Power Disconnection Warning on page 163 DC Power Grounding Requirements and Warning on page 164 DC Power Wiring Sequence Warning on page 165 General Electrical Safety Guidelines ...

Page 183: ...ning Enheten är konstruerad för användning tillsammans med elkraftssystem av TN typ Related Documentation General Electrical Safety Guidelines and Warnings on page 157 General Safety Guidelines and Warnings on page 135 Grounded Equipment Warning on page 151 Multiple Power Supplies Disconnection Warning on page 168 Action to Take After an Electrical Accident If an electrical accident results in an ...

Page 184: ... General Electrical Safety Guidelines and Warnings on page 157 General Safety Guidelines and Warnings on page 135 Copyright 2016 Juniper Networks Inc 170 NSM4000 Appliance Hardware Guide ...

Page 185: ...PART 8 Compliance Information Compliance Information on page 173 171 Copyright 2016 Juniper Networks Inc ...

Page 186: ...Copyright 2016 Juniper Networks Inc 172 NSM4000 Appliance Hardware Guide ...

Page 187: ...Equipment UL 60950 1 2nd Ed Information Technology Equipment EN 60950 1 2006 Information Technology Equipment IEC 60950 1 2005 Information Technology Equipment EN 60825 1 2007 Safety of Laser Products Part 1 Equipment classification and requirements EMC FCC 47CFR Part 15 Class A USA EN 55022 Class A Emissions Europe ICES 003 Class A VCCI Class A Japan AS NZS CISPR 22 Class A Australia New Zealand ...

Page 188: ...s certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to connect the equipment to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of co...

Page 189: ...nvironment this device might cause radio interference in which case the user needs to take adequate measures VCCI A Korea Korean Class A Warning g040913 The preceding translates as follows This equipment is Industrial Class A electromagnetic wave suitability equipment and the seller or user should take notice of it and this equipment is to be used in places other than the home United States The de...

Page 190: ...rning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or TV technicia...

Page 191: ...PART 9 Index Index on page 179 177 Copyright 2016 Juniper Networks Inc ...

Page 192: ...Copyright 2016 Juniper Networks Inc 178 NSM4000 Appliance Hardware Guide ...

Page 193: ...s xi square in configuration statements xi C cable DC power supply replacing 115 case number for JTAC 130 chassis lifting guidelines 146 chassis depth 4 chassis height 4 chassis width 4 chassis physical specifications 4 cluster See NSM4000 fabric comments in configuration statements xi compliance general standards 173 compliance statements acoustic noise 176 EMC requirements 174 components install...

Page 194: ...g 121 removing 120 replacing 119 fault monitoring and performance monitoring node 7 field replaceable units 13 See also FRUs font conventions x front panel 4 FRUs installing 111 packing 130 removing 111 replacing 111 returning 127 128 G guidelines lifting chassis 146 site electrical wiring 22 H hard disks installing 123 removing 122 replacing 121 hard drives serial number label 129 hardware compon...

Page 195: ...ng 49 management console using 49 power switch using 50 product disposal 156 R rack mounting front and rear flush 30 recessed 31 two post rack 32 warnings 147 rack requirements 25 rack mounting 30 warnings 147 rear panel 6 Return Materials Authorization obtaining 129 RMA obtaining 129 S safety guidelines and warnings AC power disconnection 161 164 after an electrical accident 169 battery handling ...

Page 196: ... address 7 W warnings AC power disconnection 161 164 battery handling 152 DC power 162 DC power disconnection 163 DC power wiring sequence 165 DC power wiring terminations 167 earthed mains socket Norway and Sweden only 140 electrical 157 electrical safey 160 fire safety 138 general 135 grounded equipment 151 installation instructions 145 jewelry removal 153 laser and LED 141 lightning activity 15...

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