MULTIMEDIA
37
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. After an accident, a live agent will
contact you through the Uconnect system and alert
emergency services.
NOTE:
An active Uconnect Services subscription is required for
this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agent.
2. An agent will receive the call and confirm the location
of the emergency.
3. If needed, the agent will request the assistance of
emergency services.
NOTE:
RSA Agents are available 24/7 to assist you in the case
of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation before
they arrive on scene.
In the event vehicle occupants are unable to speak,
emergency services will be dispatched based on the
last known GPS coordinates.
Uconnect Services are dependent upon an operative
telematics device, a cellular connection, navigation
map data, and GPS satellite reception, which can limit
the ability to reach the response center or reach emer
-
gency support.
Terms of service of the Uconnect and the Uconnect
Services subscriber agreement apply. See terms of
services for complete service limitation.
Do not add any aftermarket electrical equipment to the
vehicle’s electrical system. This may prevent your vehicle
from sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call system
to fail, never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE UCON
-
NECT SERVICES WILL OPERATE.
The Occupant Restraint Controller (ORC) turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illuminated,
the air bag system may not be working properly and
the SOS Call system may not be able to send a signal
to the Uconnect Services Customer Care center. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a
Uconnect Services Customer Care agent. All occu
-
pants should exit the vehicle immediately and move
to a safe location.
Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
WARNING!
23_W7_EIG_EN_IN_t.book Page 37
