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JCG AC836 1200M DUAL BAND GIGABIT ROUTER

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COPYRIGHT & TRADEMARKS

Specifications are subject to change without notice.

is a registered

trademark of Yichen (Shenzhen) Technology Co., Ltd. Other brands and product names
are trademarks or registered trademarks of their respective holders. No part of the
specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from
Yichen (Shenzhen) Technology Co., Ltd.

Copyright © 2017 Yichen (Shenzhen) Technology Co., Ltd.

All rights reserved.

http://www.jcgcom.com

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Summary of Contents for AC836

Page 1: ...AC836 1200Mbps High Power Dual Band Router User Manual...

Page 2: ...Safety Information If your router come with a power button press the power button to shut off the router If there is no power button you can only shut down the router completely by disconnecting the...

Page 3: ...8 1 3 2 THE REAR PANEL 9 CHAPTER 2 CONNECTING THE ROUTER 10 2 1 INSTALLATION ENVIRONMENT REQUIREMENTS 10 2 2 CONNECTING THE ROUTER 10 CHAPTER 3 QUICK SETUP 11 3 1 STATIC IP 11 3 2 DHCP AUTO CONFIG 12...

Page 4: ...22 6 5 1 FREEDNS AFRAID ORG DDNS 22 6 5 2 DYNDNS ORG DDNS 23 6 5 3 WWW NO IP COM DDNS 24 6 6 GUEST ACCESS 24 CHAPTER 7 2 4G WLAN 25 7 1 BASIC 25 7 2 WPS 26 CHAPTER 8 5G WLAN 27 8 1 BASIC 27 8 2 WPS 28...

Page 5: ...46 14 1 1 IPV6 47 14 1 2 ROUTING 49 14 2 NAT 51 14 2 1 SINGLE PORT FORWARDING 51 14 2 2 MULTI PORT FORWARDING 53 14 2 3 DMZ DE MILITARIZED ZONE 54 14 2 4 UPNP UNIVERSAL PLUG AND PLAY 55 14 3 FIREWALL...

Page 6: ...IGABIT ROUTER 6 78 14 5 2 2 4G WIRELESS 66 14 5 3 5G WIRELESS 67 14 5 4 SYSLOG 67 FAQ 68 APPENDIX A CONVERT JCG ROUTER INTO AN ACCESS POINT 71 APPENDIX B CONFIGURE DHCP IN YOUR PC 74 APPENDIX C FIND T...

Page 7: ...imes the transmission ensures lag free online gaming as well as faster HD streaming UNLEASH ALL YOUR WIRELESS DEVICES Comes with the 5th generation of wireless standard 802 11ac which enables faster s...

Page 8: ...for users Dynamic IP Static IP PPPoE PPTP L2TP Internet access Simultaneous 2 4GHz and 5GHz deliver total speeds up to 1200Mbps Supports UPnP Dynamic DNS Static Routing Built in NAT and DHCP server su...

Page 9: ...Flashing The router is booting or upgrading 2 4G On 2 4G wireless network is working Off 2 4G wireless network is disabled 5G On 5G wireless network is working Off 5G wireless network is disabled USB...

Page 10: ...of your connection method please contact your Internet Service Provider Please note that if using the PPPOE option you will have to enter a Username and Password provided by your Internet Service Prov...

Page 11: ...rts on the rear of the router with an Ethernet cable 3 Open a web browser such as Microsoft Internet Explorer Mozilla Firefox or Apple Safari and type in the default IP address h1wifi com or 192 168 1...

Page 12: ...his field Secondary DNS Optional If your ISP provides another DNS server IP address enter it into this field 3 2 DHCP Auto Config Click Re Connect to continue 3 3 PPPOE Username Enter the username pro...

Page 13: ...orks 5 If you are willing to customize your SSID and password click Setup Now to be directed to the log in page Enter admin in lower case as password and click the blue arrow to be directed to the con...

Page 14: ...t 8 Now you can enjoy total wireless speed up to 1200Mbps Chapter 4 Configuration Page Home page provides a dashboard which lets you see the status of your Internet connection and network at a glance...

Page 15: ...View the information of the USB flash drive connected to your router Click to edit QoS View the current bandwidth settings for your router Click to edit Traffic View the total traffic of your connect...

Page 16: ...name security mode and MAC address for your wireless networks Click Show stations to check the devices that are connected to your 2 4G or 5G wireless network 2 Select control settings Allow or Reject...

Page 17: ...and Active Host List Enable Static IP Binding to assign an IP address for a certain user Chapter 6 Network Choose menu Network and you can view or edit the network information working mode and guess a...

Page 18: ...assigning an IP address via DHCP The range of IP address assigned in your network must be within the range of 192 168 1 1 192 168 1 254 Default Gateway Optional It is suggested to input the IP address...

Page 19: ...t is not recommended that you change the default MTU Size unless required by your ISP Primary DNS Optional Input the DNS IP address provided by your ISP or consult your ISP Secondary DNS Optional Inpu...

Page 20: ...Apply button to save and apply your settings 6 2 3 PPPoE DSL PON If your ISP provides a PPPoE connection select PPPoE DSL PON option User Name Password Confirmed Password Enter the User Name and Pass...

Page 21: ...he MAC Address Clone function MAC Address This field displays the current MAC address of the selected client Default MAC Address This field displays the MAC address of the PC that is managing the rout...

Page 22: ...DDNS Dynamic Domain Name System feature which allows the hosting of a website FTP server or e mail server with a fixed domain name named by yourself and a dynamic IP address and then your friends can...

Page 23: ...r your DDNS account 3 Enter the Domain Name you received from dynamic DNS service provider 4 Enter the Hash Value that can be found from the control panel of dynamic DNS service provider 5 Click the S...

Page 24: ...k the Save Apply button to save and apply your settings 6 5 3 www no ip com DDNS If the dynamic DNS Service Provider you select is www no ip com the page will appear as follow To set up for DDNS follo...

Page 25: ...rk Pass Phrase Create a password for the guest network Guest Limit Select the percentage of your total bandwidth that will be assigned to guest networks Options available are 10 20 25 50 Click the Sav...

Page 26: ...a Redundancy Select ON to use multiple antennas for single stream This feature is disabled by default Channel This field determines which operating frequency will be used The default channel is set to...

Page 27: ...t device 4 When the WPS LED indicator of the client device turns solid on it has successfully connected to the router Chapter 8 5G WLAN There are 2 submenus under the 2 4G WLAN menu clicking any of th...

Page 28: ...e router s coverage 8 2 WPS Choose menu 5G WLAN WPS to configure the WPS settings for the wireless network of 5GHz WPS Wi Fi Protected Setup Settings Select ON to enable WPS connection for 5G wireless...

Page 29: ...lect On to narrow wireless coverage Date Time Set up when to disable wireless broadcasting 9 2 5G Signal Radio Off Select On Off to enable disable wireless broadcasting 1 4 1 2 3 4 TX Power Select On...

Page 30: ...ions 10 1 Disk Choose menu USB Disk to have a glance of the USB storage device connected to the router Storage Disk The USB disk that is connected to the router Remove Disk Click this button to safely...

Page 31: ...ork group NetBIOS Name Name of router Directory Shows folders on the USB storage device Private access Select ON OFF to allow forbid guests to access to the shared files 10 2 1 Access to the USB stora...

Page 32: ...OUTER 32 78 4 Enter admin as both username and password in the pop up window 5 Now you can manage all the shared files in your USB storage device Method 2 1 Open Computer and type the server address 1...

Page 33: ...ter admin as both username and password in the pop up window 3 Now you can manage all the shared files in your USB storage device 10 3 Media Server Choose menu USB Media Server to view photos stream m...

Page 34: ...es section Note A third party DLNA supported player might be required to view media on your tablet 10 4 Printer Server Choose menu USB Printer Server to share a printer with different computers connec...

Page 35: ...BIT ROUTER 35 78 3 Click the Start button from the desktop screen From the Start menu click Settings 4 Click Devices on the Settings window 5 Select Printers scanners category is on the Settings windo...

Page 36: ...a new printer to your computer 7 Select Add a printer using a TCP IP address or hostname on the Add Printer page Click Next 8 Choose TCP IP Device from the Device Type Enter IP address of the print s...

Page 37: ...for example 192 168 1 1_X NOT to tick the Query the printer and automatically select the driver to use Click Next 9 Wait for your computer to detect TCP IP port 10 Wait a few minutes and you will be...

Page 38: ...836 1200M DUAL BAND GIGABIT ROUTER 38 78 11 Select your printer driver based on your printer model or contact your printer manufacturer for setup kit Click Next 12 Enter the name of your printer Click...

Page 39: ...JCG AC836 1200M DUAL BAND GIGABIT ROUTER 39 78 13 Select Share this printer so that others on your network can find and use it Enter a share name and location for your printer Click Next...

Page 40: ...ant to do Print test just click the button Print a test page Chapter 11 QoS Choose menu QoS to create a QoS Quality of Service rule to specify prioritization of traffic and minimize the impact caused...

Page 41: ...allowed download bandwidth 4 Click the Save Apply button Specify QoS rules for some devices 1 Enable bandwidth limit 2 Enter maximum allowed upload bandwidth 3 Enter maximum allowed download bandwidt...

Page 42: ...a pie chart which shows the volume of internet traffic statistics used by each device allowing you to monitor all devices within your network Click Refresh button on the top right corner to update th...

Page 43: ...nable this feature to forbid allow automatic upgrade when the latest firmware for your router is available Hardware NAT Disable Enable this feature to forbid allow internet acceleration System Reboot...

Page 44: ...ck up current settings Click Backup to save a copy of the current settings to your local computer A dat file of the current settings will be stored to your computer To restore saved settings 1 Click B...

Page 45: ...down manual Administrator Password Enter a new password twice both case sensitive Click Save Use the new password for future logins VPN Passthrough Supports VPN Passthrough for L2TP IPSec ESP and PPTP...

Page 46: ...Year Month Day format 2 Enter time in Hour Minute format 3 Click Sync Immediately to apply the settings 4 Select your local time zone 5 Click Save To set time automatically 1 Select your local time z...

Page 47: ...c IP connection 1 Choose Static IP connection from the IPv6 Operation Mode drop down list 2 Enter WAN IPv6 Address assigned by your ISP 3 Enter IPv6 subnet prefix length assigned by your ISP typically...

Page 48: ...pply 5 Wait for the router to reboot and apply your settings 6 Click Status Network Status to check whether you have successfully set up an IPv6 connection Tunneling Connection DS Lite Dual stack Lite...

Page 49: ...t IP Address Enter the IP address of the remote network or host to which you want to assign a static router to Eg 192 168 1 1 Routing Type Select Host or Network to specify type of the final destinati...

Page 50: ...ress Subnet Prefix Length Enter the IPv6 address and subnet prefix length provided by your ISP typically 64 Gateway Enter IP address of the gateway Interface Specify whether the Destination IP Address...

Page 51: ...JCG routers support 4 forwarding rules Choose menu Advanced NAT to configure Single Port Forwarding Multi Port Forwarding DMZ and UPnP settings 14 2 1 Single Port Forwarding Sometimes you will have t...

Page 52: ...500 UDP 1 Enter the required information in corresponding fields IP Address Enter the IP address that you assigned to your device In this example 192 168 1 108 is the IP address of the Xbox One Protoc...

Page 53: ...Starting port and ending port required for the application The ports vary according to different applications Refer to your documentation or online support site for details Take a note of the IP addr...

Page 54: ...eting all the necessary entries click Make sure that the port numbers you enter are within the range of 0 65535 Otherwise an error message notification will pop up when you click Save 3 Click Reboot o...

Page 55: ...aring real time communication or multiplayer gaming etc This feature is enabled by default Only applications supporting UPnP protocol can utilize this feature UPnP Select Disable Enable to disable ena...

Page 56: ...ng traffic and data Utilizing this feature will protect your computer from potential viruses and malware 14 3 2 IP Filtering You can set IP Address Filtering rules to limit internet access on specific...

Page 57: ...ess within this range will be filtered Protocol Select the protocol type you want to use All TCP UDP ICMP Local Port Enter a LAN port or a range of LAN ports For example 1030 2100 Leaving these fields...

Page 58: ...s button to see details of all saved filtering rules Enable Check or uncheck the box the enable disable the filtering rule Comment Choose a name for this rule MAC Address Enter the MAC address for the...

Page 59: ...or this filtering rule to take effect Modify an IP Address Filtering rule 1 Select a filtering rule 2 Change its name MAC address date etc 3 Click Save to update the rule 14 3 4 URL Filtering You can...

Page 60: ...ilter For example google will filter URLs such as www google com mail google com etc Date Select every day or a specific day for this filtering rule to take effect Time Select 24 Hour or enter a range...

Page 61: ...ble disable the filtering rule Comment Choose a name for this rule Host Keyword Enter a complete URL including domain For example www google com will filter URLs including www google com Date Select e...

Page 62: ...potential attack by preventing your WAN IP address from being pinged by anyone from the external network Block Port Scanning Enable this feature to protect your router from hackers that send client re...

Page 63: ...N IP address and only allow IP address in this list to access the router s configuration page Leaving this field blank allows all devices in your network to access the router s configuration page Clic...

Page 64: ...s Host Name or IP Address Enter the website URL or IP address that you want to ping OK Click this button to send ping requests Reset Click this button to clear ping history Repeat Click this button to...

Page 65: ...lick this button to send ping requests once again 14 4 2 WOL Wake On LAN WOL Wake On LAN is a standard that allows you to power up a computer from afar over a network connection or Internet Note This...

Page 66: ...raffic statistics 14 5 1 Network Utilizing this page to monitor the volume of your network traffic click Refresh update the statistic information on the page 14 5 2 2 4G Wireless Utilizing this page t...

Page 67: ...of your 5G wireless network traffic click Refresh update the statistic information on the page Click Reset Counter to reset all statistic values on this page to zero 14 5 4 Syslog When the router fai...

Page 68: ...system logs on the page 4 Click Clear to clear all system logs on the page FAQ Q1 I forgot the password for my wireless network what should I do The default wireless password is printed on the label b...

Page 69: ...es the passwords for the networks that you connect to To see your saved passwords open the Network Connections window by right clicking on your network icon in the System Tray and selecting Open Netwo...

Page 70: ...ither via an Ethernet cable or wireless network Make sure the IP address of your computer is configured as Obtain an IP address automatically and Obtain DNS server address automatically If you are not...

Page 71: ...s enabled if you are using a built in wireless adapter Refer to the user manual or contact the manufacturer if you are not sure about how 2 Make sure the correct driver for your wireless adapter is in...

Page 72: ...ons Follow the steps below to configure your JCG router as an access point 1 Ingore JCG router s WAN port Since JCG router does not feature a native AP mode you will have to avoid using its WAN port a...

Page 73: ...s of JCG router to an IP address within the range of your existing router In this example the range will be 192 168 2 2 192 168 2 254 Disable DHCP server Note After changing the LAN IP address a reboo...

Page 74: ...ocol IP address subnet mask DNS servers domain name suffix and about 200 other possible options to let your computer communicate with a network automatically via a server or router 1 Locate the Intern...

Page 75: ...ROUTER 75 78 4 Right click on the Local Area Connection icon and select Properties You will need to have administrator access 5 In the new window select Internet Protocol Version 4 TCP IPv4 from the l...

Page 76: ...the remaining windows Note If any IP or DNS information is listed in the new window you may want to write it down in case you need to restore your settings later Appendix C Find the IP Address of You...

Page 77: ...JCG AC836 1200M DUAL BAND GIGABIT ROUTER 77 78 3 Click an active network connection 4 Click Details in the pop up window 5 Your PC s IP address appears next to IPv4 Address...

Page 78: ...zhen Technology Co Ltd Other brands and product names are trademarks or registered trademarks of their respective holders No part of the specifications may be reproduced in any form or by any means or...

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