Iwatsu Omega-Phone ADIX APS Owner'S Manual Download Page 141 | Manualshive

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ATTENDANT POSITION USER GUIDE - 127

ATTENDANT POSITION

The Attendant Position consists of a Digital Multi-line Display Telephone
and a Direct Station Selection (DSS) Unit. Two types of DSS Units may be
used at the Attendant Position. Each Attendant Position may have a
maximum of four DSS Units. The maximum number of DSS Units and
Attendant Consoles that may be used in an ADIX APS system is eight.

IX-DSS-A-2 / (IX-DSS-A DISCONTINUED)

The IX-DSS-A-2 has 50 keys to provide one-touch access and status
indication for the system extensions. In addition, there are 20 keys that may
be programmed for specific attendant features. This DSS Unit also has a
40-character liquid crystal display to assist in call processing.

IX-24KTD-2 with IX-DSS-A-2. Available in black (not shown), gray and ash

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Summary of Contents for Omega-Phone ADIX APS

Page 1: ...2ZQHU V 0DQXDO SOFTWARE VERSION 6 40...

Page 2: ...rrective measures can minimize the possibility of fraud Consult with your Authorized Iwatsu America Distributor for further details or assistance in the event you are experiencing unauthorized toll ca...

Page 3: ...ILINE TELEPHONE 18 IX 12KTD 2 DIGITAL MULTILINE TELEPHONE 18 IX DCKT900 DIGITAL WIRELESS KEY TELEPHONE 18 IX 8KTS AND IX 24KTS DIGITAL WIRELESS KEY TELEPHONE DISCONTINUED 19 IX 8KTD AND IX 24KTD DIGIT...

Page 4: ...HW B1 26 IX CPU20 MEM M B1 26 IX CPU20 MEM L B1 26 STATION INTERFACE CARDS 27 IX 8PSUB 1 27 IX 16PSUB 27 IX 8DSUB 27 IX 8SUBS 3 28 IX 8ESUBM 28 IX 4SUBL 28 IX 408 29 IX 044 29 OMEGA VOICE VMI IX 4VML...

Page 5: ...S 42 AUTOMATIC OUTSIDE LINE RELEASE 42 BACKGROUND MUSIC 42 CALL FORWARDING FIXED CALL FORWARDING 42 CALL FORWARDING FLEXIBLE CALL FORWARDING 42 CALLER ID ALPHANUMERIC ID 43 CALLER ID ANI DNIS NUMBER S...

Page 6: ...0 SYSTEM ANNOUNCEMENTS 51 SYSTEM CLOCK 51 SYSTEM SPEED DIAL 51 TEXT MESSAGING 52 TOLL RESTRICTION 52 TONE PULSE DIALING 52 TRANSFER OFF PREMISE 52 TRANSFER TO GUEST MAILBOX 52 TRUNK INTERFACES 52 UNIF...

Page 7: ...OMATIC OUTSIDE LINE ANSWER HOLD 72 AUTOMATIC REPEAT DIALING 72 BACKGROUND MUSIC 73 BARGE IN 73 BUILT IN SPEAKERPHONE 74 BUSY BYPASS AUTODIAL UNIT 74 BUSY BYPASS TONE CALLING 75 BUSY BYPASS VOICE CALLI...

Page 8: ...IDE LINE GROUP ACCESS 95 FORCED VERIFIED ACCOUNT CODE 95 GROUP MONITORING 96 GROUP PARK 96 HANDS FREE ANSWERBACK ON INTERCOM 97 HEADSET BUTTON 97 HEADSET CONNECTION 98 HOT LINE 98 HOWLER TONE 99 LAST...

Page 9: ...EXT MESSAGES 118 TIME REMINDER 119 TONE VOICE CALLING 119 TRANSFER TO GUEST MAILBOX 120 TRANSFER OFF PREMISE 120 UNANSWERED INCOMING OUTSIDE LINE WARNING TONE 120 UNIVERSAL NIGHT ANSWER 121 VOICE MAIL...

Page 10: ...38 DSS SCREEN CONTROL 139 FLEXIBLE NIGHT ANSWER 139 INCOMING CALL TERMINATION 139 MESSAGE WAITING CONTROL 140 NIGHT MODE 141 OPERATOR PRIORITY 141 OVERFLOW TRANSFER 142 RING MUTING 142 SERIAL CALL 143...

Page 11: ...ATTENDANT AUTOMATIC HOLD 160 ATTENDANT OVERRIDE 160 AUTOMATIC ANSWER MODE 161 CALL INTERCEPT 162 CALL SWAP 162 CLOCK SET ADJUSTMENT 163 DIRECT STATION SELECTION 164 FLEXIBLE NIGHT ANSWER 164 GROUP NI...

Page 12: ...OM CALLBACK 194 BUSY NUMBER CALLBACK 195 BUSY OUTSIDE LINE QUEUING 196 CALL PARK SWAP 196 CALL PICK UP 197 DIRECT CALL PICK UP 197 INTERNAL GROUP CALL PICK UP 197 EXTERNAL GROUP CALL PICK UP 197 CAMP...

Page 13: ...WARNING TONE 210 UNIVERSAL NIGHT ANSWER 210 VOICE MAIL MESSAGE 210 SECTION 7 ZT D TELEPHONE USER GUIDE 211 ZT D TELEPHONES 213 SECTION 8 DIGITAL DOORPHONE USER GUIDE 215 DIGITAL DOORPHONES 217 SECTIO...

Page 14: ...xii...

Page 15: ...Section 1 ADIX APS General Description...

Page 16: ...ADIX APS GENERAL DESCRIPTION 2 ADIX APS...

Page 17: ...an individual line b The largest Ringer Equivalence Number REN for each line c Information required for compatible operation of the equipment with the Telephone Company communication facilities The F...

Page 18: ...em Fully Protected For your convenience the following are the codes and registration numbers applicable to the Omega Phone ADIX equipment FCC Numbers ADIX APS Key Telephone System Fully Protected BD6M...

Page 19: ...Order Code 9 0F Registered Connection RJ2GX TYPE 2 Facility Interface Codes TL32M Service Order Code 9 0F Registered Connection RJ2HX T 1 SERVICE SF Facility Interface Code 04DU9 BN Service order Cod...

Page 20: ...ufactured by Iwatsu meets all FCC requirements for hearing aid compatibility 5 Instruction Regarding the Repair and Refurbishment of Registered Equipment Only the manufacturer or its authorized agents...

Page 21: ...www belcore com to obtain the appropriate information for keeping current with changes in the NANP 9 Direct Inward Dialing DID Requirements The ADIX APS meets all FCC requirements for Direct Inward D...

Page 22: ...r recording telephone calls Because such activity is not illegal in all jurisdictions and may be permitted in training and or monitoring of personnel this telephone system can be programmed to permit...

Page 23: ...PML2 Expansion Module 1 Maximum 4th Shelf only 6 Universal Card Slots Dimensions HxWxD 11 5 x19 x11 5 Weight 16 lbs Empty 29 7 Full Capacity Power Supply IX PWSL or IX PWSM IX PWSL Power Supply Dimens...

Page 24: ...ultaneous Ringing SLT 20 Battery Backup ADIX APS IX PWSL power supplies include a battery interface Backup time is dependent upon battery array system size and system usage FCC Registration Numbers KF...

Page 25: ...rd Digital Station Card IX 8PSUB 8 Circuits Digital Station Card IX 16PSUB 16 Circuits ZT D Station Card IX 8DSUB 8 circuits Circuits Per Card Cont Combination Cards IX 408 12 circuits IX 044 12 circu...

Page 26: ...cle Wave Applied Waves Simulated Installation 0 25g vertical 0 125g horizontal 0 5 10Hz 30 Ground level floor mount 0 5g vertical 0 25g horizontal 0 5 5Hz 30 2nd to 6th floor mount Campus APS Networki...

Page 27: ...216 288 360 Digital Station Ports4 72 144 216 288 360 Attendant Positions 8 8 8 8 8 Attendant Consoles 8 8 8 8 8 BLF Units 8 8 8 8 8 DSS Units 8 8 8 8 8 On Premise SLTs 68 140 212 284 356 Off Premise...

Page 28: ...the number of ports listed in this category 3 First number indicates the maximum trunk ports when IX T1DTI or IX DTI P cards are not utilized The second number indicates the maximum number of trunk po...

Page 29: ...32 80 120 Attendant Positions 8 8 8 8 Attendant Consoles 0 8 8 8 BLF Units 0 8 8 8 DSS Units 8 8 8 8 On premise SLTs 16 24 64 96 Off premise SLTs 4 4 8 12 Doorphones 23 31 79 119 Busy Bypass Units4 12...

Page 30: ...available software restrictions and the power consumption of each component 2 The combined number of Station Trunk and Misc ports may not exceed the number of ports listed in this category 3 Based on...

Page 31: ...ith digital telephone IX DSS A 50 DSS 20 function keys with display 1 IX DSS A 2 50 DSS 20 function keys with display 1 IX DSS B 50 DSS keys 1 IX 8KTS 8 line keys 1 IX 8KTD 8 line keys with display 1...

Page 32: ...n additional 12 multipurpose keys for feature operation or outside line appearances Twelve multipurpose keys may be added to the IX 12KTS 2 with the addition of an IX ELK key expansion module IX 12KTD...

Page 33: ...t are usually reserved for outside line termination These keys are frequently referred to as Float FLT or Loop keys In addition to these keys there are 30 keys that can be programmed as Direct Station...

Page 34: ...n RLS to end feature operation The maximum number of DSS Units and Attendant Consoles installed in the system may not exceed eight ATTENDANT POSITION The Attendant Position consists of a Digital Multi...

Page 35: ...d Feature keys are assigned as Speaker SPKR Transfer TRAN Feature FEAT and Hold Do Not Disturb HOLD DND These telephones are available in two different configurations that provide either an additional...

Page 36: ...available with an optional one 1 line 16 character liquid crystal display This display is very helpful for using advanced features and for those who spend a great deal of time on the phone An Autodial...

Page 37: ...ed Handset Provides acoustic receiving voice amplification for hearing impaired people IX SHAD STANDARD HANDSET Station Hearing Aid Handset This is the factory equipped handset and can be used with a...

Page 38: ...provide additional angle to the Autodial Unit IX SREP Star Repeater Used to extend the distance an ADIX Digital Telephone DSS Attendant Console or Digital Doorphone may be from the KSU Key Service Uni...

Page 39: ...nected to the IX 8SUBM 2 card and provides 90 VDC power required for single line telephones with message lamps The power is supplied only to the IX 8SUBM 2 card to which the IX PMMSG is connected IX R...

Page 40: ...unk clock timing and system highway timing IX PLLU The highway controller contains 16 two way highways Each highway consists of thirty two PCM time division multiplexed data channels totaling 512 chan...

Page 41: ...tilize the 16 circuit card slots in the ADIX APS system The IX 16PSUB card interfaces 16 ADIX digital station terminals to the ADIX APS Each circuit of the IX 16PSUB card is star connected to an ADIX...

Page 42: ...both one pair wire and two pair wire connections An optional IX PMMSG power supply may be mounted on board to provide 90 VDC for lighting telephone message lamps Ports 8 ports card Stations 500 Dial...

Page 43: ...Features for Caller ID 600 900 Ohm impedance selection Long Short distance selection IX 044 An IX 044 card provides four station ports for on premises single line telephones and four digital station p...

Page 44: ...ate 64 kilobits second Memory 2MB Trunk Interface Cards The trunk interface cards interface the system universal ports to the individual outside trunks Four types of cards are available to meet variou...

Page 45: ...numbers can be translated to any station number through database programming Communication modes of the DID circuits can also be selected An additional DTMF receiver IX 4RCVS is required for the DTMF...

Page 46: ...d allows channels of the T1 span to be compressed to support a maximum of 46 remote ports Ports None Location IX DTI N IX PLLU The IX PLLU provides the synchronization between the T1 Span and the ADIX...

Page 47: ...I line contains two B Bearer channels for voice and data transmission and one D channel for signaling Interface 6 channels card supports 2 PRI lines each with 2 B channels 1 D channel Features ISDN Ba...

Page 48: ...m Access DISA feature A maximum of two IX 4RCVC cards can be mounted on an IX RCVPM card Ports None Circuits 4 DTMF receiver cards Location IX RCVPM IX RCVPM The IX RCVPM card is used to facilitate th...

Page 49: ...of the IX 8PSUB card Location IX MSGU IX CMSG An IX CMSG card is mounted on the IX MSGU to provide customer recorded messages for up to 120 seconds Ports none Location IX MSGU IX CMSG 1 An IX CMSG 1 c...

Page 50: ...minal 1200 4800 bps Communication Mode RS232C IX MISC A Miscellaneous card IX MISC converts the system ports for input output functions These functions include an external MOH source an external BGM s...

Page 51: ...disconnect by any outside party This card is required to meet the various programmable parameters for disconnect detection other than a loop open signal Without the IX 4TRAN outside line disconnect c...

Page 52: ...ADIX APS GENERAL DESCRIPTION 38...

Page 53: ...Section 2 ADIX APS System Features...

Page 54: ...ADIX APS SYSTEM FEATURES 40 ADIX APS...

Page 55: ...tabase programming The system sends either the Mode 1 message Automatic Answer Time or Mode 2 message Automatic Answer Day to the caller then disconnects the call The IX MSGU is required for this feat...

Page 56: ...rough an external paging system when the optional IX EDCTU and IX MISC components are added CALL FORWARDING FIXED CALL FORWARDING Allows your ADIX installer to predefine call forwarding patterns for e...

Page 57: ...be stored in the system memory on a first in first out basis Two modes of storage are available for this feature S Abandon Call Storage S All Call Storage Abandon Call Storage When Abandoned Calls On...

Page 58: ...LPHANUMERIC ID DNIS Dialed Number Identification Service numbers may be assigned a 16 character alphanumeric ID to identify the number the calling party dialed to reach the ADIX Note DNIS calls are of...

Page 59: ...answer within the preset time the call will ring at the next station in the hunting sequence DISA Direct Inward System Access DISA allows an external caller to access ADIX intercom dial tone by dialin...

Page 60: ...he type of call INTERNAL PAGING When ADIX is equipped with Iwatsu telephones any telephone may make a page announcement that will be broadcast through the speaker of assigned phones ISDN LINES ADIX wi...

Page 61: ...o be programmed as active or inactive A separate agreement with the ISDN service provider is necessary for performing fractional DS1 This service may not be available in all areas LOUD BELL INTERFACE...

Page 62: ...lity reduced hardware costs and resource sharing between locations NETWORKING E M TIE LINES The Networking software provided in ADIX allows you to communicate with another telephone system over E M Ti...

Page 63: ...d for every eight lines to be transferred REMOTE CALL FORWARDING Allows you to direct outside telephone line calls to ring at a remote location when you are not going to be in the office Some example...

Page 64: ...er used for the call Number dialed for the call Account code number for the call Note for the call An IX HCIF IX SCIF or IX EDVIF card is required for this feature SYSTEM ALARM Should there be a malfu...

Page 65: ...your authorization code Customized messages may be recorded and played if your system is equipped with an IX CMSG card SYSTEM CLOCK The ADIX APS is equipped with a real time clock that provides an ind...

Page 66: ...ation users Personal busy bypass text messages are programmed by the individual station user and may only be accessed at the specific station set TOLL RESTRICTION The ADIX APS system provides flexible...

Page 67: ...edefined period of time is busy or in the Call Forward Absence Message or Do Not Disturb mode Two levels of recording are available This allows you to play a second message to inform callers that you...

Page 68: ...ADIX APS SYSTEM FEATURES 54...

Page 69: ...Section 3 Digital Telephone User Guide...

Page 70: ...DIGITAL TELEPHONE USER GUIDE 56 ADIX APS...

Page 71: ...igned as Speaker SPKR Transfer TRAN Feature FEAT and Hold Do Not Disturb HOLD DND IX 12KTS 2 DIGITAL MULTILINE TELEPHONES The IX 12KTS 2 Digital Multiline Telephone has the same 12 feature keys as the...

Page 72: ...the addition of a 2 line 16 characters per line liquid crystal display and an incoming call indicator lamp This display is very helpful for using advanced features and for providing status information...

Page 73: ...hich are equipped with dual colored LEDs an incoming call indicator lamp supports a single line modem connection through an added modular connector for outgoing calls only This feature allows simultan...

Page 74: ...een 902 and 928 MHz IX DCKT900 IX 8KTS AND IX 24KTS DIGITAL MULTILINE TELEPHONES DISCONTINUED The Digital Multiline Telephone has the same 12 Feature keys as the Versa Phone but is enhanced by providi...

Page 75: ...ps Light up or flash when someone is using a line or a feature corresponding to that button Green Lamp Means that you are using that line Red Lamp Means that someone else is using that line SPKR Speak...

Page 76: ...volume the right button raises it MIC OFF When you are using the Speakerphone or Hands Free Answerback the MIC OFF button prevents any voice or sounds to be heard by the person on the other end of you...

Page 77: ...button for an outside line and the outside line button will flash green Wait for the dial tone Dial the telephone number If you make a dialing mistake Press the Flash button FLASH and start over RECE...

Page 78: ...ion Lift the receiver when you hear your phone ring or the caller s voice through the speaker Or Reply through the phone s microphone without lifting the receiver The lamp on the Intercom button ICM w...

Page 79: ...he call is not answered it will return to your phone PUTTING A CALL ON HOLD Operation When speaking on an outside line Press the Hold button HOLD DND A green lamp flashes intermittently on your phone...

Page 80: ...at another extension Lift the receiver Wait for the dial tone Press the Feature button FEAT then dial Or Press the Park Pick Up button PARK P U if assigned as a Multipurpose button Dial the extension...

Page 81: ...e line button will flash green HANDLING A SECOND CALL Operation When a second call rings at your phone and you do not want to hang up on the first call Press the Hold button HOLD DND to place the call...

Page 82: ...Press the Speaker button SPKR Press the Absence Message button ABS MSG For Return At Dial then dial the TIME IN MILITARY TIME For Return On Dial then dial the date M D For Meeting At Dial then dial t...

Page 83: ...arty answers during a conversation or after the other party hangs up Operation Lift the receiver Press an outside line button Wait for the dial tone Press the Feature button FEAT then dial Or Press th...

Page 84: ...t Call Duration Timer Callback CO ICM Called Party Identification Called Party Status BUSY DND Calling Party Identification Camp On Forwarding Extension Numbers Message Waiting Identification Real Tim...

Page 85: ...P T W Q write character lower case 2X B E H K N R U X Z cancel character upper case 3X sp C F I L O S V Y 4X 1 2 3 4 5 6 7 8 9 0 To focus your search enter a character press HOLD DND and then enter an...

Page 86: ...NG Allows you to instruct ADIX to dial an outside party until they answer This is accomplished by having ADIX periodically activate the speaker and dial the outside party s number Should they answer y...

Page 87: ...e button FEAT then dial Or Press the Background Music button BGM if assigned as a Multipurpose button and the lamp will be solid red To turn off Background Music through your phone Press the Feature b...

Page 88: ...call Press the Speaker button SPKR and the lamp will flash red To end a call Press the Speaker button SPKR and the lamp will be off BUSY BYPASS AUTODIAL UNIT Works the same as the Autodial Unit with t...

Page 89: ...g call To alternate between calls Press the Call Park button PARK BUSY BYPASS VOICE CALLING While you are involved in a conversation using your receiver Busy Bypass Voice Calling allows you to receive...

Page 90: ...y leave one Callback message Operation When you make an intercom call and the extension is busy Do not hang up Press the Feature button FEAT then dial Or Press Busy Intercom Callback button ICM CB but...

Page 91: ...then dial Or Press the Busy Number Callback button TRNK C B if assigned as a Multipurpose Button and the lamp will be solid red Wait for a confirmation tone Hang up To change the Callback time interva...

Page 92: ...mpting to make an outside call and all lines are busy Do not hang up Press the Feature button FEAT then dial and you will hear tones Dial the phone number Or Press the Busy Outside Line Queue button T...

Page 93: ...speaker If they have a display the display will identify the calling party Operation When you dial a busy extension Do not hang up Press the Busy Override button OVER and you will hear a ringing signa...

Page 94: ...e indicated by a fast flashing green lamp A good application for this feature would be a secretary that needs to answer calls for others in the office if they are away from their phones Operation To a...

Page 95: ...tion Lift the receiver handset or press SPKR Press FWD Enter the Call Type you wish to forward 1 All calls CO Intercom 2 CO calls only 3 Intercom calls only Enter the Flexible Call Forward Mode 1 All...

Page 96: ...rward setting Operation Press FWD Enter the Call Type you wish to forward 1 All calls CO Intercom 2 CO calls only 3 Intercom calls only Wait for a confirmation tone Hang up FOLLOW ME When you move to...

Page 97: ...lls to another extension or hunt group 4 All Calls forward to an external number using Personal Speed Dial Codes 90 99 Do one of the following S If you chose Mode 1 2 or 3 enter the extension or hunt...

Page 98: ...r a busy extension s conversation Lift the receiver Press the Monitor button MONITOR Dial an extension number CALL PARK SWAP Allows you to alternate between two conversations Operation Press the Call...

Page 99: ...ing extension number INTERNAL GROUP CALL PICK UP Allows extensions to be grouped together This grouping eliminates the need to dial the ringing extension number in order to answer the call Operation L...

Page 100: ...scroll forward and to scroll backward in sequence To make a call by automatically dialing the stored Caller ID or ANI number With a call record displayed Do one of the following For station Press the...

Page 101: ...CAMP ON Allows you to alert a busy extension user that an outside call is waiting for them to answer The busy extension user will hear periodic tone bursts through the speaker If they have a display...

Page 102: ...econd extension number CONFERENCE ADIX allows you to converse with three other people in one conversation There may be any combination of inside extensions or outside lines ADD ON up to 1 outside 3 in...

Page 103: ...ll on Call Park Make the second call Press the Add button ADD after the second party answers Press the flashing Call park button PARK All three parties will be connected To add the 3rd outside line re...

Page 104: ...rd telephone calls In certain states and under certain circumstances it is illegal to intercept for the purposes of listening in and or recording telephone calls Because such activity is not illegal i...

Page 105: ...ote telephone number The remote telephone number is programmed in personal speed dial bin 98 This feature will not operate if there is no number programmed in person speed dial bin 98 Operation To set...

Page 106: ...ton DSS for the desired extension DISTINCTIVE RINGING OUTSIDE LINE CALLS Each outside line can be assigned one of four available ringing tones This feature applies only to Iwatsu Key Telephones DISTIN...

Page 107: ...retrieved by the phone that placed it on Exclusive Hold EXECUTIVE OVERRIDE Is the same as a Busy Override with the additional ability to override an extension in Do Not Disturb This override may be ei...

Page 108: ...ive intercom dial tone to place another intercom call Two different Flash settings may be programmed to allow for the use of Centrex or PBX features Operation After you complete your call or if you ma...

Page 109: ...or one of the four following account code entry options FORCED TOLL code entry required only for toll calls FORCED ALL code entry required for all calls VERIFIED TOLL code entry required only for toll...

Page 110: ...with the appearance of that Group Park button will have a flashing indication and be able to pick up that call Operation To place a call in Group Park Press the Group Park button G PARK and the lamp...

Page 111: ...button MIC OFF if assigned as a button and the lamp will be off To turn off Hands Free Answerback Press the Feature button FEAT then dial Or Press the Mic Off button MIC OFF if assigned as a button a...

Page 112: ...l tone Dial the desired number To answer a call Press the button representing the incoming call To hang up Press the Release button RLS To transfer a call Press the Transfer button TRAN Dial the desir...

Page 113: ...dial the last outside number called Operation Lift the receiver Wait for the dial tone Press the Speed Dial button SPEED Dial MASTER HUNT GROUPS ADIX allows extensions to be programmed into Hunt Grou...

Page 114: ...dial Dial the phone number Press the Feature button FEAT Or Press the Memo button MEMO if assigned as a Multipurpose button Dial the phone number Press the Memo button MEMO if assigned as a Multipurp...

Page 115: ...ll automatically call the extension which left the message If you have a display phone the display will indicate the number of messages left To view all messages before returning a call press the Mess...

Page 116: ...es left at your extension Press Speaker button SPKR Wait for the dial tone Press the Message button Dial and the lamp will be off Wait for a confirmation tone Press the Speaker button SPKR MICROPHONE...

Page 117: ...outside call without having to press the button representing the ringing line Operation To answer a call Lift the receiver Or Press the Speaker button SPKR if your phone is equipped with a Speakerpho...

Page 118: ...INE PICK UP RESTRICTION The system can be programmed to restrict stations from accessing incoming calls on specific outside lines Three different levels of restriction are available This does not affe...

Page 119: ...an announcement Hang up ZONE EXTERNAL Allows you to access individual groups of external paging speakers Operation Lift the receiver Wait for the dial tone Dial Zone Page access code Or Press the Zon...

Page 120: ...CE DIALING This programming option allows you to dial an intercom or an outside phone number and have the number appear on the display of your Digital Multiline Display Telephone before the call is pl...

Page 121: ...ease Privacy Press the Feature button FEAT then dial Or Press the Privacy Release button PRV RLS if assigned as a Multipurpose button and the lamp will be solid red You will hear a confirmation tone T...

Page 122: ...ine calls to a remote location automatically Four Remote Call Forwarding groups may be programmed per Sub system and each Remote Call Forwarding group may have one outside line group assigned to it Op...

Page 123: ...er Dial Wait for a confirmation tone Hang up To cancel via DIRECT INWARD SYSTEM ACCESS DISA Refer to section seven for use of the DISA feature Wait for the intercom dial tone Dial the Remote Call Forw...

Page 124: ...e lamp for that button will be off SAVE NUMBER REDIAL Allows you to save a number that you dialed when you receive either a busy signal or no answer The memory for this feature is shared with Memo Dia...

Page 125: ...iated outside number dialing SYSTEM SPEED DIAL Allows you to have access to frequently dialed outside numbers that are common to everyone in the office The numbers may be 32 digits in length and may i...

Page 126: ...ine group to be selected for Speed Dialing Press the Feature button FEAT Press the Speed button SPEED Dial Dial the desired Personal Speed Dial Code Dial the desired outside line group number or Press...

Page 127: ...eature button FEAT to end the operation To register several directory names After entering a name Press the Speed button SPEED Dial Dial the next Speed Dial Code number Repeat the same procedure TO SP...

Page 128: ...e is equipped with a display you may display the Speed Dial Numbers that are registered in both Personal and System Speed Dial If a name is associated with this number it will also appear To display a...

Page 129: ...assword Wait for a confirmation tone Press the Speaker button SPKR To cancel restriction at your phone Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT then dial Or P...

Page 130: ...s Press the Feature button FEAT Press the Text Message multipurpose button TXT MSG Dial the desired Personal Text Message Code Enter the desired message contents up to 16 characters in length Use the...

Page 131: ...er or press TXT MSGn Press TXT MSG To delete a busy bypass text message from your display While a text message is on your display Press TXT MSG Manual Signaling Text Message Operation To select and se...

Page 132: ...d LED lit Press TXT MSG to display a stored text message To responded to a stored text message by calling the originating extension With you TXT MSG key red LED lit Press TXT MSG to display a stored t...

Page 133: ...ation tone Press the Speaker button SPKR To cancel Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT then dial Or Press the Time Reminder button TM REMD then dial Wait...

Page 134: ...er a call to an outside party by using the TRAN key followed by a trunk group access code Operation While speaking on an outside line call Press TRAN and wait for transfer tone Press FLT CO or dial a...

Page 135: ...PS user you will be able to transfer and forward both internal and external calls directly to a mailbox and be notified by a special voice mail message waiting indication a red flashing lamp when ther...

Page 136: ...he Flexible Call Forward Mode 1 All calls to another extension or hunt group 2 Busy No Answer calls to voice mail 3 No Answer calls to voice mail Dial the Mailbox access code Wait for a confirmation t...

Page 137: ...en LED lights you will hear the caller s message as it is recorded To cancel Voice Mail Monitoring Hang up or press SPKR The Voice Mail Monitor button VMMNT red LED will begin to flash The voice mail...

Page 138: ...r calling a busy station and receiving busy tone Press To communicate with a station that whisper paged your extension After receiving a whisper page Press You may now communicate with the station tha...

Page 139: ...Section 4 Attendant Position User Guide...

Page 140: ...ATTENDANT POSITION USER GUIDE 126 ADIX APS...

Page 141: ...ts The maximum number of DSS Units and Attendant Consoles that may be used in an ADIX APS system is eight IX DSS A 2 IX DSS A DISCONTINUED The IX DSS A 2 has 50 keys to provide one touch access and st...

Page 142: ...ions by pressing the button representing the desired group The keys on the DSS Units have lamps that light in two colors red and green The lamp indications are as follows Red flashing lamp The extensi...

Page 143: ...ceiver in the cradle or with the receiver not in the cradle Operation To answer calls with the receiver in the cradle When your phone rings and the outside line button s flash red Lift the receiver an...

Page 144: ...the Connect button CNCT Using the Direct Station Selection Unit Press the button on the Direct Station Selection Unit representing the desired extension Announce the call Hang up Or Press the Connect...

Page 145: ...and remain off hook for a duration that exceeds the amount of time programmed in the system Or Lift the receiver and begin dialing Between digits stop dialing for more than 10 seconds Or Dial the E Re...

Page 146: ...CALL PARK When you cannot locate an extension user you may page the desired individual This feature allows the outside call to be automatically placed on Call Park when the Page button is depressed T...

Page 147: ...hat returns to the Attendant Position Lift the receiver Press the red flashing Recall button RECALL MAKING AN OUTGOING CALL Operation Lift the receiver Press the desired outside line and the lamp will...

Page 148: ...134 MAKING A PAGE ANNOUNCEMENT Operation Lift the receiver Press and hold the Page button PAGE and the lamp will flash red Wait for the Page tone Make an announcement Release the Page button PAGE to...

Page 149: ...s made In order to clear the display the Attendant must press a 911 Display Clear Key programmed on the extension ALARM CLEAR Allows you to clear alarm indication s Operation Press the Speaker button...

Page 150: ...equires the use of the Message Card A programming option may be enabled to allow ADIX to automatically switch to the Automatic Answer Mode at a certain time You must manually switch the system to the...

Page 151: ...between the outside calling party the source and the requested extension user the destination during the process of transferring a call without having to use the Hold button HOLD DND Operation To alte...

Page 152: ...e Clock button CLOCK if assigned as a button Dial to adjust seconds to zero Dial again to start the clock with zero seconds Wait for a confirmation tone Press the Speaker button SPKR If the seconds sh...

Page 153: ...EXIBLE NIGHT ANSWER Allows you to program individual outside lines or line groups to ring at the Night Mode or Day Mode location independently of the mode the system is currently in Operation Press th...

Page 154: ...ess the Speaker button SPKR Wait for the dial tone Press the Message Waiting Control button MSG CTRL Dial the desired extension number Press the Connect button CNCT to leave a message Wait for a confi...

Page 155: ...ker button SPKR Wait for the dial tone Press the Night Mode button NIGHT and the lamp for that button will be solid red Wait for a confirmation tone Press the Speaker button SPKR To disable Night Mode...

Page 156: ...xtension number Wait for a confirmation tone Press the Speaker button SPKR To set the maximum number of calls Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT Press t...

Page 157: ...l button SERIAL instead of the Connect button CNCT The outside call will return to the attendant position and flash on the Recall button RECALL after the extension the call was transferred to hangs up...

Page 158: ...peration Operation To change an extension Press the Speaker button SPKR Wait for the dial tone Press the Station Class Restriction Change button CLASS Dial the desired extension number Dial for the Da...

Page 159: ...he Forced Release button FRLS Dial Dial the desired extension number Press the Release button RLS Wait for a confirmation tone Press the Speaker button SPKR To put an extension back in service Press t...

Page 160: ...ure button FEAT then dial Or Press the Station Lock button LOCK if assigned as a button Dial Dial the extension number Wait for a confirmation tone Press the Speaker button SPKR To cancel Station Lock...

Page 161: ...m Announcement Recording button VSSR Dial the message number for your new message Make your announcement through the receiver Dial to end the recording Hang up To erase a customized message Lift the r...

Page 162: ...ne or DSS is programmed with a Text Message button you have the ability to register program the 90 System Text Messages The messages may be 16 characters in length Operation Press the Feature button F...

Page 163: ...nes or line groups that extensions can access Operation To restrict outside line access Press the Speaker button SPKR Wait for the dial tone Press the Trunk Access Control button TAC Dial Dial the out...

Page 164: ...ase button FRLS Dial Dial the outside line group number Or Dial Dial the outside line number Press the Release button RLS Wait for a confirmation tone Press the Speaker button SPKR To place an outside...

Page 165: ...Section 5 Attendant Console User Guide...

Page 166: ...ATTENDANT CONSOLE USER GUIDE 152 ADIX APS...

Page 167: ...f either being in the talk or monitor mode by moving the Talk Monitor switch The Attendant Console also has two Lamp indicators One is to inform you if there is an alarm condition in the system The ot...

Page 168: ...ibed in the Digital Telephone User s Guide Many feature operations in the Digital Telephone User s Guide require the pressing of the Speaker button SPKR to start and end feature operation The Attendan...

Page 169: ...nd Answer buttons flash red slowly Lift the receiver Press the Answer button ANS Or Press the desired red flashing Float button FLT You will be connected to the outside caller and the Float button FLT...

Page 170: ...NNECTING OR RELEASING A CALL Operation Press the Release button RLS When transferring an outside call to an extension pressing the Release button RLS returns you to the outside caller MAKING AN INTERC...

Page 171: ...call on Hold Press the button representing the call you wish to speak with PUTTING A CALL ON CALL PARK When you cannot locate an extension user you may page the desired individual This feature allows...

Page 172: ...ng Recall button RECALL MAKING AN OUTGOING CALL Operation Lift the receiver Press the desired Float button FLT and the lamp will flash green Wait for the dial tone Dial the desired phone number MAKING...

Page 173: ...GUIDE 159 DIALING AN OUTSIDE PHONE NUMBER FOR A SYSTEM EXTENSION Operation Dial the outside phone number Press the Hold button HOLD Dial the extension number of the person who the call is for Press t...

Page 174: ...representing a new call to be answered Operation To place a call on Hold without using the Hold button HOLD Press the button representing the new call ATTENDANT OVERRIDE Allows you to notify an exten...

Page 175: ...be enabled to allow ADIX to automatically switch to the Automatic Answer Mode at a certain time You must manually switch the system to the normal mode Operation To turn Automatic Answer Mode on Press...

Page 176: ...nsion user the destination during the process of transferring a call without having to use the Hold button HOLD This feature will only work if the called party answers by picking up the receiver Opera...

Page 177: ...e display will show Set Time H H M M ADJ F1 F2 F3 F4 F5 F6 To change the time Dial the time in military time H H M M Press the Release button END To adjust the seconds to zero Press the F1 ADJ button...

Page 178: ...ent locations when the system is in the Night Mode Operation This feature is performed by using the display and the Soft Function buttons To get to the Flexible Night Answer prompts Press the ETC butt...

Page 179: ...e current ringing mode location Pressing the F1 UP button displays the next 10 outside line group numbers Pressing the F2 DOWN button displays the previous 10 outside line group numbers Pressing the F...

Page 180: ...med to appear individually on Float buttons or they may be grouped together to appear on one or several Float buttons Operation None MESSAGE WAITING CONTROL Allows you to inform an extension user that...

Page 181: ...This alternate point might be a loud bell a phone or a group of phones A programming option may be enabled to allow ADIX to automatically switch to the Night Mode at a certain time however you must m...

Page 182: ...erride button OVER Dial the extension number Press the Release button RLS To set the maximum number of calls Press the Feature button FEAT Press the Override button OVER Dial Dial the number of calls...

Page 183: ...all will return to the Attendant Console and light the lamp on the Recall button RECALL after the extension the call was transferred to hangs up STATION CALL FORWARD DO NOT DISTURB RELEASE Allows you...

Page 184: ...202 203 204 205 206 207 208 209 210 DND NONE NONE NONE NONE FWD FWD FWD DND DND UP DOWN _ _ DISP F1 F2 F3 F4 F5 The first line of numbers represents the extension numbers The second line represents th...

Page 185: ...e time and the display will show GNT SSC TAC MWC SPDR F1 F2 F3 F4 F5 F6 Press the F2 SSC button and the display will show Station Service Class EXT Service Class Mode EXT_ DISP GRP F1 F2 F3 F4 F5 F6 T...

Page 186: ...of numbers represents the current restriction mode Pressing the F1 UP button displays the next 10 numbers Pressing the F2 DOWN button displays the previous 10 numbers Pressing the F3 _ button moves th...

Page 187: ...nd the display will show Station Forced Release EXT_ DISP CON RLS F1 F2 F3 F4 F5 F6 To remove an extension from service Dial the extension number and the display will show the extension status EXT 207...

Page 188: ...SP F1 F2 F3 F4 F5 The first line of numbers represents the extension numbers The second line represents the current status Pressing the F1 UP button displays the next 10 extension numbers Pressing the...

Page 189: ...will show LOCK SLR TRL CRL F1 F2 F3 F4 F5 F6 Press the F1 LOCK button and the display will show Station Password To change an extension s ability to access outside lines Dial and the display will show...

Page 190: ...Recording prompts Press the ETC button three times and the display will show CLK VSSR F1 F2 F3 F4 F5 F6 Press the F2 VSSR button and the display will show Record Class CLR RPL F1 F2 F3 F4 F5 F6 To rec...

Page 191: ...ll FIX F1 F2 F3 F4 F5 F6 Press the F1 ALL button and you will hear all the customized messages Press the END button To listen to all prerecorded messages Press the F2 RPL button and the display will s...

Page 192: ...TAC MWC SPDR F1 F2 F3 F4 F5 F6 Press the F5 SPDR button and the display will show Speed Dial Registration Speed No __ Name FEAT SPD HOLD FLSH F1 F2 F3 F4 F5 F6 To register System Speed Dial numbers D...

Page 193: ...at the place where you want to insert a flash Press the F4 FLSH button and a F will be inserted To register an outside line to be selected for Speed Dialing Dial Dial the System Speed Dial code numbe...

Page 194: ...mistake press the F3 HOLD button to back space to the desired position The numbers on the dial pad represent the following for name registration space 1 A B C 2 D E F 3 F H I 4 J K L 5 M N O 6 P R S 7...

Page 195: ...1 2 3 4 5 6 7 8 9 0 HOLD 1X A D G J M P T W Q write character lower case 2X B E H K N R U X Z cancel character upper case 3X sp C F I L O S V Y 4X 1 2 3 4 5 6 7 8 9 0 Press the Feature button FEAT to...

Page 196: ...K ACCESS CONTROL Allows you to change the outside lines or line groups that extensions can access Operation This feature is performed by using the display and the Soft Function buttons To get to the T...

Page 197: ...on after you have entered a group number and the display will show Trunk Access Control Group Or Trunk 1 2 3 4 5 6 7 8 9 10 ALW ALW DNY ALW ALW DNY ALW DNY ALW ALW UP DOWN _ _ DISP F1 F2 F3 F4 F5 The...

Page 198: ...F5 F6 To release an individual outside line from service Dial the outside line number and the display will show the current status TRUNK 1 Trunk idle Press the F3 RLS button to release an outside line...

Page 199: ...The first line of numbers represents the outside line numbers The second line of numbers represents the current status Pressing the F1 UP button displays the next 10 outside line numbers Pressing the...

Page 200: ...ATTENDANT CONSOLE USER GUIDE 186...

Page 201: ...Section 6 Single Line Telephone User Guide...

Page 202: ...SINGLE LINE TELEPHONE USER GUIDE 188 ADIX APS...

Page 203: ...llowed by the dialing of a feature operation code The feature operation codes listed in this guide are the preset codes that are automatically present when ADIX is turned on Your system installer may...

Page 204: ...side line assigned by the system installer Wait for the dial tone Dial the desired phone number If you make a dialing mistake hang up and try again RECEIVING AN INCOMING CALL Operation When your phone...

Page 205: ...e than 10 seconds Or Dial the E Response Group access number at Intercom dial tone TRANSFERRING A CALL TO ANOTHER EXTENSION Operation When speaking on an outside line Press and release the receiver bu...

Page 206: ...e receiver button quickly Wait for the dial tone Dial the Call Park code Wait for a confirmation tone Hang up To pick up a call on Call Park at your extension Lift the receiver Dial the Call Park code...

Page 207: ...hile on an outside or intercom call if you receive a second call and do not want to hang up on the first call Place the first call on Hold or Call Park Hang up or press the receiver button Answer the...

Page 208: ...call all attendants Operation Lift the receiver Wait for the dial tone Dial the assigned access code BUSY INTERCOM CALLBACK Operation When you make an intercom call and the extension is busy Do not ha...

Page 209: ...one Dial the Busy Number Callback code Wait for a confirmation tone Hang up and ADIX will call you back periodically to try calling again To change the callback interval Dial the desired interval time...

Page 210: ...the receiver is picked up To cancel Lift the receiver Wait for the dial tone Dial the Cancel code Dial the Busy Outside Line code Wait for a confirmation tone Hang up CALL PARK SWAP Operation When you...

Page 211: ...the extension number of the ringing phone INTERNAL GROUP CALL PICK UP Allows extensions to be grouped together This eliminates the need to dial the ringing extension number to answer the call Operati...

Page 212: ...Dial the desired extension number Hang up To answer a Camp On call Hang up on the first call Answer the second call Or Place the first call on Hold or Call Park Hang up or press the receiver button An...

Page 213: ...ly After you hear a tone all parties will be connected To add another extension repeat the same procedure MULTI LINE Up to 3 outside 1 inside parties Operation While speaking on an outside call Press...

Page 214: ...ence Lift the receiver Wait for the dial tone Dial the Exclusive Hold code and you will be connected to the original conference call CONSULTATION HOLD Operation While on an outside call press and rele...

Page 215: ...h to forward 1 All calls CO Intercom 2 CO calls only 3 Intercom calls only Enter the Flexible Call Forward Mode 1 All calls to another extension or hunt group 2 Busy No Answer calls to another extensi...

Page 216: ...ifferent extension you may change the forwarding destination from the extension you originally set to the extension which you are now using Operation Lift the receiver handset or press SPKR Enter the...

Page 217: ...entry is variable in length GROUP PARK Operation To place a call in Group Park Press and release the receiver button quickly Wait for the dial tone Dial the Group Park code Hang up To retrieve a call...

Page 218: ...l tone Dial the Hunt Group access code MESSAGE WAITING Operation To leave a message When the extension you are calling is busy or does not answer Do not hang up Press and release the receiver button q...

Page 219: ...the receiver and ADIX will automatically dial the outside number OFF HOOK OUTSIDE LINE QUEUING Operation To wait for an outside line Stay on the line until you hear the dial tone PAGING ALL CALL Allo...

Page 220: ...r the dial tone Dial the Zone Page code assigned by the system installer Wait for the Page tone Make an announcement Hang up MEET ME PAGE ANSWER Allows you to answer a page from any phone that is in t...

Page 221: ...ration None PROTECTED EXTENSION Operation None SHIFT CALL Operation When you make an intercom call but the called extension cannot be reached and you wish to call another extension Do not hang up Dial...

Page 222: ...at the procedure to enter additional numbers To register Personal Speed Dial Numbers without an outside line group Lift the receiver Wait for the dial tone Dial the Speed Dial Registration code Dial t...

Page 223: ...Wait for the dial tone Dial the Speed Dial Access code Dial the Speed Dial code The system will automatically dial the registered number STATION RESTRICTION PASSWORD Operation To restrict your phone...

Page 224: ...h the calling mode to a Digital Telephone Dial the extension number Dial UNANSWERED INCOMING OUTSIDE LINE WARNING TONE Operation None UNIVERSAL NIGHT ANSWER Operation Lift the receiver Wait for the di...

Page 225: ...Section 7 ZT D Telephone User Guide...

Page 226: ...ZT D TELEPHONE USER GUIDE 212 ADIX APS...

Page 227: ...ll three models of the ZT D Telephone are available with an optional 1 line 16 character liquid crystal display This display is very helpful for using advanced features and for those who spend a great...

Page 228: ...ZT D TELEPHONE USER GUIDE 214 ZT D TELEPHONE Fig 3...

Page 229: ...Section 8 Digital Doorphone User Guide...

Page 230: ...DIGITAL DOORPHONE USER GUIDE 216 ADIX APS...

Page 231: ...To place a call from a Digital Doorphone Press and release the button on the Digital Doorphone you will hear a ringing tone and the lamp on the button will change from red to green Wait for an answer...

Page 232: ...DIGITAL DOORPHONE USER GUIDE 218...

Page 233: ...Section 9 Direct Inward System Access DISA User Guide...

Page 234: ...DISA USER GUIDE 220 ADIX APS...

Page 235: ...of a password Operation When ADIX answers the call the caller will hear either a message or a special DISA dial tone To interrupt the message Press and you will hear DISA dial tone To make an intercom...

Page 236: ...DISA USER GUIDE 222...

Page 237: ...Section 10 Hospitality Features User Guide...

Page 238: ...HOSPITALITY FEATURES USER GUIDE 224 ADIX APS...

Page 239: ...m that supports Enhanced 911 Service Enhanced 911 Service ensures that when 911 is dialed from a system extension information that allows the PSAP to identify the caller s location in a building is se...

Page 240: ...Control button MSG CTRL Dial the guest room extension number Press the Connect button CNCT to leave a message Wait for a confirmation tone Press the Speaker button SPKR To cancel Message Waiting Pres...

Page 241: ...LEANED OCCUPIED OUT OF ROOM READY CLEANING CONFIRMED OCCUPIED OUT OF ROOM TO BE CLEANED OCCUPIED OUT OF ROOM CLEANED When the status of a guest room is changed from the OCCUPIED IN ROOM status categor...

Page 242: ...flash no Occupied In Room Ready green yes Occupied In Room To Be Cleaned green red fast flash yes Occupied In Room Cleaned green red slow flash yes Occupied Out of Room Ready green slow flash no Occup...

Page 243: ...m the Attendant Position Press the Speaker button SPKR Wait for the dial tone Press the Wake Up Call button WAKE Dial the guest room s extension number Wait for a confirmation tone Dial the wake up ti...

Page 244: ...ke up call from a guest room Lift the receiver Wait for the dial tone Dial the Cancel code Dial the Wake Up Call code Wait for a confirmation tone Hang up WAKE UP CALL REPORT If your system is equippe...

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