ADIX APS SYSTEM FEATURES - 43
CALLER ID ALPHANUMERIC ID
Caller ID numbers may be assigned a 16-character alphanumeric ID to
identify the calling party, calling party’s telephone number, type of call, or
purpose of call. (Note: Caller ID calls are often transmitted by the telephone
company with both a number and a alphanumeric ID.) The Caller ID
alphanumeric ID is displayed on the station LCD when a call is received on a
Caller ID trunk. A call can be routed to a station, master hunt group, or
voice mailbox according to the Caller ID information received.
CALLER ID / ANI / DNIS NUMBER STORAGE
When a call is received on a caller ID (IX-8CITK) or ANI (IX-T1DTI) line,
the ADIX APS will capture and store in the system memory information
about the caller received with the call. This information includes the caller’s
telephone number and name, date and time of the call, trunk number, and
destination station. This information can be output as a system event code or
to SMDR. Information for the 500 most recent calls can be stored in the
system memory on a first in, first out basis. Two modes of storage are
available for this feature:
S
Abandon Call Storage
S
All Call Storage
Abandon Call Storage.
When Abandoned Calls Only is selected as the storage
mode for this feature, information will only be stored for the following types
of calls:
S
Caller hangs up or is disconnected before the call is answered.
S
Caller hangs up or is disconnected while on hold or during hold recall.
S
Caller hangs up or is disconnected during camp-on transfer or
camp-on recall.
All Call Storage.
When All Call is selected as the storage mode for this
feature, the system will capture and store information about the caller
received with the 50 most recent calls on caller ID or ANI lines.
CALLER ID TRUNKS
ADIX will support Caller ID trunks provided by the phone company. The
IX-8CITK card is required for caller ID operation.
CONVERSATION RECORDING
The Conversation Recording feature allows an ADIX station user to record a
station-to-station, outside line, or conference call to voice mail. This feature
is available at any station that has been assigned a Conversation Recording
REC
key. For instructions on recording a conversation see Section 3.
Summary of Contents for Omega-Phone ADIX APS
Page 1: ...2ZQHU V 0DQXDO SOFTWARE VERSION 6 40...
Page 14: ...xii...
Page 15: ...Section 1 ADIX APS General Description...
Page 16: ...ADIX APS GENERAL DESCRIPTION 2 ADIX APS...
Page 52: ...ADIX APS GENERAL DESCRIPTION 38...
Page 53: ...Section 2 ADIX APS System Features...
Page 54: ...ADIX APS SYSTEM FEATURES 40 ADIX APS...
Page 68: ...ADIX APS SYSTEM FEATURES 54...
Page 69: ...Section 3 Digital Telephone User Guide...
Page 70: ...DIGITAL TELEPHONE USER GUIDE 56 ADIX APS...
Page 139: ...Section 4 Attendant Position User Guide...
Page 140: ...ATTENDANT POSITION USER GUIDE 126 ADIX APS...
Page 165: ...Section 5 Attendant Console User Guide...
Page 166: ...ATTENDANT CONSOLE USER GUIDE 152 ADIX APS...
Page 200: ...ATTENDANT CONSOLE USER GUIDE 186...
Page 201: ...Section 6 Single Line Telephone User Guide...
Page 202: ...SINGLE LINE TELEPHONE USER GUIDE 188 ADIX APS...
Page 225: ...Section 7 ZT D Telephone User Guide...
Page 226: ...ZT D TELEPHONE USER GUIDE 212 ADIX APS...
Page 228: ...ZT D TELEPHONE USER GUIDE 214 ZT D TELEPHONE Fig 3...
Page 229: ...Section 8 Digital Doorphone User Guide...
Page 230: ...DIGITAL DOORPHONE USER GUIDE 216 ADIX APS...
Page 232: ...DIGITAL DOORPHONE USER GUIDE 218...
Page 233: ...Section 9 Direct Inward System Access DISA User Guide...
Page 234: ...DISA USER GUIDE 220 ADIX APS...
Page 236: ...DISA USER GUIDE 222...
Page 237: ...Section 10 Hospitality Features User Guide...
Page 238: ...HOSPITALITY FEATURES USER GUIDE 224 ADIX APS...