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© 2010 One Communications. The One Communications logo is a registered trademark of One Communications Corp. 
All other marks are the property of their respective owners. 

OneSolutions Hosted IP PBX 
Aastra IP Phone Training

Download the Service User Guides at:  

http://www.onecommunications.com/knowledgecenter.aspx?id=4704

Summary of Contents for 55I

Page 1: ...registered trademark of One Communications Corp All other marks are the property of their respective owners OneSolutions Hosted IP PBX Aastra IP Phone Training Download the Service User Guides at htt...

Page 2: ...2 Agenda Topic 1 IP Phone Usage 2 Voice Mail Setup 3 CommPortal Access 4 Additional Support 5 Premium Seat Features...

Page 3: ...3 Aastra IP Phone...

Page 4: ...ator key Press Options then enter password and press Enter soft key Place a call on Hold Press Hold Redial Press Redial Use Up Down Navigation button to select number Lift handset or press Dial soft k...

Page 5: ...nd dial Or 3 Press Speaker Headset and dial Lines The IP Phone has up to four lines L1 L4 to make and receive calls to your telephone number The line key will change color when in use flashing red whe...

Page 6: ...sert the 9 before pressing dial Directory Press Directory to view a list of extensions in the Business Group You can add numbers to the directory using the copy soft key on the IP Phone There is no im...

Page 7: ...ess Conf soft key to connect all parties Transfer To transfer the phone must already be connected to a call Blind Transfer Press Xfer soft key and enter phone number Press Xfer again to blind transfer...

Page 8: ...which is also used for the CommPortal The pin cannot be any part of the telephone number The pin cannot be a sequence of numbers not 123456 The pin cannot repeat any number more than two 2 times not...

Page 9: ...9 Voice Mail Tree...

Page 10: ...10 Voice Mail to E mail Note A one minute message is about 400 500 Kb...

Page 11: ...ontacts and set up rules to handle your calls Access to the CommPortal is available from any location with Internet connectivity Go to https hostedpbx onecommunications com Enter your 10 digit phone n...

Page 12: ...rovides call history 3 Contacts provides a method for storing and retrieving contact details 4 Call Manager allows customer to manage how incoming calls are handled 5 Settings provides access to call...

Page 13: ...on the right side of the page Button CommPortal Function Click to Dial allows you to enter a phone number that will be called from your IP phone Logout exits the CommPortal You are automatically logge...

Page 14: ...14 Online Help The help button provides immediate answers to questions related to available features The information provided will change based on the Tab you are viewing...

Page 15: ...15 Visit www onecommunications com support to access Hosted IP PBX user guides Dial 1 800 962 2488 listed in the Quick Start Guide for Customer Service issues...

Page 16: ...Toaster Pop up provides an indication that a new message has arrived Remote Click to Dial allows you to use a remote telephone to make calls and caller ID displays your IP phone number Find Me Follow...

Page 17: ...nt Tool Bar The CommAssistant Tool Bar is a thin software client which runs on your PC and offers convenient access into your account 1 Go to the Settings tab and choose CommPortal Assistant 2 Downloa...

Page 18: ...18 1 Click the Tool Bar icon on your Taskbar at the bottom right corner of your screen 2 Select Configure CommAssistant CommAssistant Tool Bar...

Page 19: ...19 Tool Bar Settings On the General tab enter the CommPortal credentials and Proxy configuration settings as shown The Options settings can be set based on your personal preferences...

Page 20: ...Usage You can view the Dashboard by clicking the Tool Bar icon on your Taskbar and select Open Dashboard You can use the CommAssistant drop down to place or forward calls apply rules configure schedul...

Page 21: ...21 CommPortal Demo Premium Seat...

Page 22: ...he CommPortal provides easy customization The CommPortal links your computer to your IP Phone Assistance is available online or via the One Communications Customer Care Center Visit www onecommunicati...

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