Resolving boot issues
33
TROUBLESHOOTING
IronKey Workspace W700-SC User Guide
Note:
If the
Turn on fast startup
setting is not listed, it means that hibernate has been disabled and therefore
Fast Startup has also been disabled.
Resolving USB port issues
Occasionally, some users may still experience difficulty when booting Windows To Go, even after they have
correctly set the BIOS. For example, the Workspace authentication page may reappear during the boot
process. These issues are typically because PC vendors have different ways of manipulating hardware
interfaces, such as USB ports. Below are some known workarounds from Imation support.
Try a different USB port
Manufacturers may prioritize ports and how they are powered, or the sequence in which ports are recognized
(and powered) differently. Try different ports on your PC to see which one works.
Try a USB 3.0 port if available
Some PC manufacturers prioritize the performance of USB 3.0 ports before a USB 2.0 port. The USB 3.0 port
is visually different. See the image below for examples of USB 2.0 and 3.0 ports.
USB 3.0 ports often
have this symbol beside
the port. SS stands for
Super Speed.