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Copyright 2021 Iron Bow Technologies 

 

 

Safety & Maintenance 

For your protection, please read these safety instructions completely before operating the equipment and keep 
this manual for future reference. The information in this summary is intended for persons who operate the 
equipment as well as repair or servicing personnel. Carefully observe all warnings, precautions and instructions 
on the apparatus, or the ones described in the operating instructions and adhere to them. Also, adhere to safety 
guidelines found in manuals for any peripheral equipment.    

 

Care and Handling 

 

Water and moisture - Do not operate the equipment under or near water, or in areas with high humidity. 

 

Cleaning - Unplug the apparatus from the wall outlet before cleaning. Do not use liquid cleaners or aerosol 
cleaners, follow cleaning instructions provided  

 

Ventilation - Do not block any of the ventilation openings of the apparatus. Install in accordance with the 
installation instructions. 

 

Grounding or Polarization – use the power cord provided with this system, do not defeat the safety purpose of 
the grounding-type plug. A grounding type plug has two blades and a third grounding prong. The third prong is 
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician.  

 

Plug Acts as Disconnect Device - The socket outlet to which this apparatus is connected must be installed 
near the equipment and must always be readily accessible. 

 

Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time. 
 

 

Network cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger 
telecommunication line cord. 

 

Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed 
upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from 
the apparatus. 

 

Attachments - Only use attachments as recommended by the manufacturer. When a cart is used, use caution 
when moving the cart/apparatus combination to avoid injury from tip-over. 

 

Storage - If you need to store the system, ensure that it is stored in a controlled environment to avoid damage: 

 

Non-operating temperature: -20°C –60°C  

 

Non-operating humidity (non-condensing): 10%–95%  

 

Repacking – Do not throw away the carton and packing materials. They may be required in the event that 
you need to move the system to an alternate location, or return the system for maintenance. 

 

“WARNING – Do not modify this equipment without authorization of the manufacturer.” 

 

Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you 
to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service 
personnel. If the equipment is damaged, unplug the apparatus from the outlet and refer servicing to qualified 
personnel: 

 

When the power cord or plug is damaged or frayed 

 

If liquid has been spilled or objects have fallen into the apparatus 

 

If the apparatus has been exposed to rain or moisture 

 

If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been 
damaged 

 

If the apparatus fails to operate in accordance with the operating instructions. 

 

United States

Canada

Plug Type

Grounding type 3 Pole Plug

Grounding type 3 Pole Plug

Cord Type

SVT3 x 18 AWG

SVT3 x 18 AWG

Minimum Cord Set Rating

10A/125V

10A/125V

Safety Approval

UL/CSA

CSA

Summary of Contents for CLINiC-P-12X27-B02

Page 1: ...Iron Bow Poly CLINiC Gen 2 Clinical Care Device Installation and User Guide Iron Bow Part s CLINiC P 12X27 B02 CLINiC P 4X27 B02 Document Number DOC UG CLINiC P4 12X27 B Version 4 0 02 17 2021 ...

Page 2: ...thout notice For general inquiries contact Iron Bow Healthcare Solutions 2303 Dulles Station Boulevard Suite 400 Herndon VA 20171 Toll 800 338 8866 Tel 703 279 3000 www ironbowhealthcare com For support contact Iron Bow Client Service Center Toll 833 476 6269 833 IRONBOW Email CSC ironbow com ...

Page 3: ...o 26 AWG or larger telecommunication line cord Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manufacturer When a cart is used use caution when moving the cart ap...

Page 4: ... effective infection control program and ensure proper performance routinely clean disinfect and maintain products in accordance with approved procedures Specifically the hospital s Infection Control Administrator should be consulted for cleaning procedures and processes Suggested chemical cleaners disinfectants solutions for CLINiC and MedView Chassis cleaning o Non Abrasive Soap Detergent Genera...

Page 5: ...tions about the installation prior to connecting the equipment to mains power Operating Guidelines Mounting Guidelines The system is designed for attachment to a desktop stand cart of similar supporting structure using the rear 100mm x 100mm VESA mount on the rear of the system chassis Care should be taken to ensure that any supporting device is designed for 100mm x 100mm VESA mounting and is capa...

Page 6: ... 19 Enabling and Disabling Self View Mode 19 Main Camera Pan Tilt and Zoom Functions 19 Managing Audio Settings 20 Adjusting Speaker and Headphone Volume 20 Enabling and Disabling Headphone Operation 20 Adjusting Transmission Audio Gain 20 Sharing Content from Connected Devices 21 Changing Video Source Button Assignment 21 CLINiC Administration 22 Accessing the Codec Web Interface 22 Change Sleep ...

Page 7: ...oly CLINiC system components 9 Figure 3 Poly CLINiC power network data and audio video ports 13 Figure 4 Poly CLINiC Audio ports on the integrated control panel 14 Figure 5 Poly CLINiC Touch Sensor Power Switch Location 15 Figure 6 Poly CLINiC Control panel functions 17 Figure 7 Poly CLINiC rear view and mounting holes location accessory 24 ...

Page 8: ...ity video and audio calls between two parties or more Medical devices such as an electronic stethoscope and a Horus Scope can be connected directly to the CLINiC The CLINiC can be interchangeably mounted on a table top wall extensible arm or on a medical cart and is available with either a 12x and 4x camera This user guide covers the functionality of the Poly CLINiC 12x and 4x models Figure 1 Poly...

Page 9: ...ure Description 1 Polycom EagleEye IV 12x or 4x camera available 2 Integrated 27 LED 16 9 display 3 Integrated Polycom RealPresence Group 310 codec in custom enclosure 4 Tactile Membrane control panel with integrated downward facing speakers 5 Integrated Microphone 6 Sound Deflector optional Figure 2 Poly CLINiC system components ...

Page 10: ...ate which locates on top of the CLINiC display All necessary hardware including the screws and camera mounting plate are supplied in the system accessory box A Philips 1 and 2 screwdrivers are needed for assembly To attach the camera to the CLINiC 1 Identify the four attachment holes on the camera mounting plate Note that the back edge of the camera mounting plate has the cutout for the camera cab...

Page 11: ... to the top of the Telehealth Station using a 2 Philips screwdriver and the four larger supplied screws 4 Attach the camera cable to the multiway connector on the rear of the camera Ensure that you orient the connector correctly and secure by tightening the thumbscrews ...

Page 12: ...ality by deflecting audio forward as shown below To install the sound deflector 1 Remove the three screws using a Philips 1 screwdriver on the base section of the sound bar at the rear of the chassis circled in red in the following figure 2 Orient the sound deflector forward and align the three holes with the three holes in the base Secure the sound deflector using the three screws removed in step...

Page 13: ...e USB port that can be for various codec functions see Poly RealPresence Group 300 310 user manual available at the following link http support polycom com PolycomService support us support video group_series group300 html Description 1 IEC Power Inlet 5 HDMI Input 2 10 100 1G Ethernet 6 VGA HD15 input 3 DB9 expansion control port 7 Poly Codec USB Port 4 Optional Horus Scope Power Figure 3 Poly CL...

Page 14: ...Copyright 2021 Iron Bow Technologies 14 Description 1 Headphones audio output 2 Stethoscope audio input Figure 4 Poly CLINiC Audio ports on the integrated control panel ...

Page 15: ...INiC Connect the peripherals to the HDMI and or VGA ports of the CLINiC before connecting the CLINiC to AC power To power on the CLINiC Connect the CLINiC to AC power This will automatically power on the codec camera display and control unit of the CLINiC A splash screen is displayed within several seconds NOTE If the display goes to power saving mode and a splash screen is not displayed you will ...

Page 16: ...move the remote Powering Off the CLINiC System Powering off the CLINiC is typically unnecessary Most video endpoints remain connected to the network and in stand by mode until a call is placed or received To power off the CLINiC disconnect rom the AC power which may be required if the system is being moved to a different location Powering the CLINiC Codec On and Off Touch and hold the power sensor...

Page 17: ...d data of peripheral devices connected through the VGA input You can reassign this button to be associated with the HDMI source see section Changing Video Source Button Assignment 5 Display and transmit images and data from a connected PC By default pressing this button displays and transmits the signal from the video source associated with the HDMI input You can reassign this button to be associa...

Page 18: ...INiC is not set to answer incoming calls automatically the system will prompt you to answer the call manually when an incoming call is received To answer a call manually press the green Answer Call control on the tactile membrane control panel Ignoring a Call If the CLINiC is not configured to answer calls automatically you can manually ignore a call To ignore an incoming call manually select the ...

Page 19: ...ection stops the image from the system main camera being transmitted to the remote site A second selection resumes the camera transmission Video from a connected PC medical video device or other video peripheral will still be shown to local and remote participants When Video Privacy is active the LED associated with this control will illuminate and the all participants will see a camera icon with ...

Page 20: ...isplay A second selection resumes the room audio transmission This function mutes only the integrated microphone does not affect transmission of an electronic stethoscope if connected The volume functions are controlled by the and signs A volume indicator bar is displayed on the top right hand side of the screen indicating the volume level The remote site audio is always available through both the...

Page 21: ...ect the control again or select the Horus Scope input which will replace the PC image with the Horus Scope image When the PC transmission is active the LED associated with this control will illuminate Transmit Horus Scope sends the image from a connected Horus Scope or VGA device to the remote site as a second image in conjunction with the main system camera The image will automatically be shown a...

Page 22: ... example http 10 11 12 13 The system IP address is always displayed in the bottom left corner of the screen when the CLINiC is on 2 Enter the Admin ID as the user name default is admin and enter the Admin Remote Access Password if one is set Change Sleep Settings The system goes to sleep after two hours with no activity To change when the system goes to sleep 1 In the web interface click Admin Set...

Page 23: ... Video Audio 2 Configure the Transmission Audio Gain value in dB You can add a favorite contact that can be dialed when pressing the Call button on the CLINiC control panel To create a new favorite 1 In the web interface go to Place a Call Manage Favorites 2 To create a favorite contact click Create New Favorite 3 Enter the contact call information and click Save IMPORTANT in order to enable one t...

Page 24: ...2021 Iron Bow Technologies 24 Appendix Mounting Information The following figure is not to scale and provided for dimensional information only Figure 7 Poly CLINiC rear view and mounting holes location accessory ...

Page 25: ...h LED indicator Microphone Mute with LED indicator PC Source Selection with LED indicator Video Device Source Selection with LED indicator Volume Stethoscope Mode with LED indicator Headphone Mode with LED indicator Remote Control Polycom remote control optional usage Control Port DB9 expansion control port for future use Video Input Output Input Polycom EagleEye IV 12x 4x camera 1 x HDMI 1 x VGA ...

Page 26: ... High Includes camera Detachable speaker deflector adds 1 25 5 5 Deep Weight 28 5 lbs Mounting Compatible with 100mm x 100mm VESA mounts refer to the Appendix for mounting hole location and required hardware Electrical 110 120VAC 60Hz 1 67A Integrated auto sensing power supply 1 x IEC type inlet ...

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Page 28: ...Copyright 2021 Iron Bow Technologies 28 2303 Dulles Station Boulevard Suite 400 Herndon VA 20171 Toll 800 338 8866 Tel 703 279 3000 www ironbowhealthcare com ...

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