I-O 2677e Ethernet Display User s Guide
Troubleshooting
60
•
The writer is in a writing status,
but no printing is occurring and
there are no messages on the
AS/400.
This usually occurs when communication has been lost
with the host. Re-establish the session by doing the
following:
•
Vary off the device and end the Telnet session:
1. To vary off a device, on the AS/400, at a
command line, enter wrkdevd [device name],
press ENTER. Select work with status option
8, then option 2 to vary off.
2. To end the Telnet sessions, on the AS/400 at
a command line, enter netstat , select option
3, Work with TCP/IP Connection Status,
press ENTER. (You may also use the
wrktcpsts *dev [device name] command.)
Scroll until entries for the IP address of the
2677e are found (there will be one entry for
each session). Select the option to end these
sessions.
3. On the Connection Manager for the 2677e,
highlight the session and click on Connect to
re-establish the connection
•
The printer device is in a Vary
On
pending state.
The printer session loses
connection with the AS/400
host after a period of inactivity.
•
Restart the session by doing the following:
•
Vary off the device and end the Telnet session:
1. To vary off a device, on the AS/400, at a
command line, enter wrkdevd [device name],
press ENTER. Select the work with status
option 8, then option 2 to vary off.
2. To end the Telnet sessions, on the AS/400 at
a command line, enter netstat, select the
Work with TCP/IP Connection Status option
and press ENTER. (You may also use the
wrktcpsts *cnn command.) Scroll until entries
for the IP address of the 2677e are found
(there will be one entry for each session)
Select the option to end these sessions.
3. On the 2677e, go to the Connection Manager,
highlight the printer and click on the Connect
to re-establish the connection.
The AS/400 has a timeout value that can be set to
terminate any Telnet display or printer session.
Setting this value to a longer timeout will allow the I-O
5250 Printer session to remain connected for a longer
period. However, this longer timeout will also allow an
unattended Telnet display session to remain open for
a longer period as well and may create a security
issue.
