94 Chapter 8 - Troubleshooting
Video Errors
ERROR - System powered on, but screen remains blank.
Reason
Solution
Monitor not powered on.
Turn on power to the monitor.
Monitor power cord not
connected.
Connect monitor power cord to
AC outlet and monitor.
Video cable not properly installed.
Ensure video cable is installed in
monitor and base unit.
Graphics board disconnected from
riser card socket.
Open base unit and reseat graphics
board.
Unsupported resolution selected.
(Video displays during boot up,
but not when operating system
initializes.)
Select a supported resolution.
Refer to your system’s Online
Reference for resolution details for
each graphics option.
Improper graphics driver loaded.
(Video displays during boot up,
but not when operating system
initializes.)
Remove driver and load a valid
driver. Refer to Intergraph’s
system software configuration
documentation for details.
Other Hardware Errors
ERROR - CD-ROM drive LED does not light.
Reason
Solution
CD-ROM drive power cable not
attached.
Open base unit and ensure power
cable is properly attached.
ERROR - Floppy disk drive LED does not light.
Reason
Solution
Floppy disk drive power cable not
attached.
Open base unit and ensure power
cable is properly attached.
ERROR - Arrow keys or numbers do not work on keyboard
number pad.
Reason
Solution
Num Lock disabled.
Press the
NUM LOCK
key.
Summary of Contents for TDZ-300
Page 1: ...TDZ 300 TDZ 400 Desktop Setup and Maintenance Guide March 1996 ...
Page 28: ...14 Chapter 1 Getting Started ...
Page 44: ...30 Chapter 3 Opening and Closing the Base Unit ...
Page 68: ...54 Chapter 4 Maintaining the System ...
Page 84: ...70 Chapter 5 Upgrading the System ...
Page 110: ...96 Chapter 8 Troubleshooting ...
Page 132: ...118 Appendix B Hardware Information ...
Page 136: ......